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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,744 topics in this forum

  1. Content deleted

    By gibran,
    • 1 reply
    • 589 views

  2. Can I Get More Than 2 Crons Job? 1 2

    By Strans,
    • 24 replies
    • 2.2k views

  3. Cpanel Timing Out

    By Vordar,
    • 3 replies
    • 764 views

  4. [Solved] For Deploying .war File

    By anishpau,   
    • 2 replies
    • 1.2k views

  5. [Solved] Change My Main Domain To: Edge-Gamers.heliohost.net

    By Luigi123,
    • 3 replies
    • 651 views

  6. [Solved] Addon Domain Error

    By Guest MPqO,
    • 2 replies
    • 306 views
    • Guest
    • Guest

  7. [Solved] Changing Heliohost Domain Name

    By Morkeleb,   
    • 2 replies
    • 1.7k views

  8. [Solved] Help With Changing Domain

    By paladox2014,
    • 1 reply
    • 488 views

  9. Response: 421 Too Many Connections (4) From This Ip

    By sssoft,   
    • 1 reply
    • 1.4k views

  10. 404 Not Found

    By azzfarr,
    • 1 reply
    • 457 views

  11. Issues Server Johnny

    By uzair,
    • 1 reply
    • 654 views

  12. Subdomain Server:johnny

    By uzair,
    • 1 reply
    • 641 views

  13. [Solved] Php Upgrade

    By ubitech,
    • 5 replies
    • 1.5k views

  14. [Solved] Please Release My Domain

    By Guest lukaszptak,
    • 2 replies
    • 470 views
    • Guest
    • Guest

  15. Error 500 On Stevie

    By pcnoic,   
    • 1 reply
    • 920 views
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