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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,743 topics in this forum

  1. Problem Creating A Parked Domain

    By Luigi123,
    • 2 replies
    • 505 views

  2. Access Denied When Tying To

    By Ahmard,
    • 2 replies
    • 543 views

  3. [Solved] Database Recovery

    By mlpk,
    • 1 reply
    • 361 views

  4. Unable To Renew Hosting Plan

    By AllegraSkye,
    • 4 replies
    • 493 views

  5. [Solved] Mailman Throwing 500 Internal Server Error(S)

    By Bambi60,   
    • 1 reply
    • 350 views

  6. Unable To Delete Account In Order To Move

    By softlab,
    • 1 reply
    • 526 views

  7. [Solved] Change Free.heliohost.org Domain To Private Domain

    By rsmartapps,
    • 3 replies
    • 715 views

  8. Access To New Website

    By softlab,
    • 2 replies
    • 506 views

  9. Server Tommy Question

    By paladox2014,
    • 1 reply
    • 575 views
    • Guest
    • Guest

  10. [Solved] Unable To Delete Account In Order To Move

    By michiel,
    • 1 reply
    • 474 views

  11. [Solved] Delete Account / Main Domain

    By erichoog,
    • 2 replies
    • 741 views

  12. Problem

    By Luigi123,
    • 7 replies
    • 1.3k views

  13. [Solved] Mysql Database Problem

    By bowo,   
    • 3 replies
    • 1.7k views

  14. [Solved] Kill Processes

    By rutaj6,   
    • 2 replies
    • 689 views

  15. [Solved] Php Not Working

    By rutaj6,   
    • 4 replies
    • 1.7k views
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