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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Lost Access To Cpanel

    By karambolis8-2,
    • 3 replies
    • 872 views

  2. Mysql Database

    By beebedl2,
    • 3 replies
    • 1k views

  3. Cpanel?

    By Andrei,
    • 3 replies
    • 1.7k views

  4. [Inactive] Can you help me with my database, please?

    By edelrey0983,
    • 3 replies
    • 215 views

  5. Heliohost Connection is very slow

    By akio,
    • 3 replies
    • 1.8k views
    • Guest
    • Guest

  6. [Solved] Domain request, please add my subdomain to my account

    By cortadoistheonly,   
    • 3 replies
    • 272 views

  7. account queued up since last two days

    By temp power,
    • 3 replies
    • 1.3k views
    • Guest
    • Guest

  8. E-Mail Sending Limit

    By chuck,
    • 3 replies
    • 802 views

  9. Freeing Up Stevie Account

    By Well,
    • 3 replies
    • 901 views

  10. Error in ClipBucket

    By studius,   
    • 3 replies
    • 142.4k views

  11. [Solved] Reset User Page in Wiki

    By Flaze,
    • 3 replies
    • 971 views

  12. [Solved] SSH Access

    By obelix4132,
    • 3 replies
    • 675 views

  13. Phpbb

    By AverageJoe,
    • 3 replies
    • 1.8k views

  14. Problems with my domain

    By jammmie999,
    • 3 replies
    • 1.4k views

  15. [Solved] Johnny Backup Files

    By jugal,   
    • 3 replies
    • 1.9k views
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