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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Deploy servlet

    By crn,
    • 1 reply
    • 501 views

  2. Domain Name Setup

    By gaming,
    • 2 replies
    • 675 views

  3. [Solved] Move 2 Production, pls

    By thmuelle,
    • 2 replies
    • 504 views

  4. Need help to replicate local mysql server with my heliohost mysql server

    By sagnik,
    • 7 replies
    • 831 views

  5. [Solved] account queued

    By Guest timwijma,
    • 7 replies
    • 661 views

  6. Cannot install a SSL certificate on my domain

    By suror,
    • 1 reply
    • 479 views

  7. [Solved] Account move request

    By zoeren,
    • 2 replies
    • 435 views

  8. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 749 views

  9. [Solved] PostgreSQL issue 1 2

    By parcela2,   
    • 27 replies
    • 3.6k views

  10. [Solved] Primary Domain

    By Bailey,
    • 2 replies
    • 509 views

  11. Unable to access Mysql database

    By ombn,   
    • 7 replies
    • 804 views

  12. Acess tables PostgreSQL

    By walter21,   
    • 12 replies
    • 2.2k views

  13. Request to deploy war

    By ombn,
    • 2 replies
    • 460 views

  14. [Solved] Queued: izzhapa

    By izzhapa,
    • 2 replies
    • 476 views

  15. change server to tommy 1 2

    By dressdoc,
    • 26 replies
    • 2.2k views
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