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Posted

Try a different internet connection like a cell phone or public WiFi. A blank page or timeout error usually indicates an IP ban, though I don’t see you in the block list...

Posted (edited)

Okay so changing DNS does not work. Switching to other WiFi doesn't work but using a cell phone to log in works with flying colors.

Edited by ktung
Posted

Whatever internet connection you use normally is either blocked by us, or doesn't allow traffic on port 2083.

 

I would need the public IP of the connection that doesn't work in order to check if it's on our end.

 

Blocking port 2083 is quite common on school and work networks, and there's not really a good solution for it other than either convincing them to unblock it, or using a VPN.

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