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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,794 topics in this forum

  1. Multiple sites?

    By jounipoh,
    • 7 replies
    • 2.2k views

  2. [Solved] Tommy invite

    By spiro,
    • 3 replies
    • 835 views

  3. [Solved] Owncloud needs php extensions

    By Guest snowm,
    • 4 replies
    • 1.4k views
    • Guest
    • Guest

  4. Tommy transfert 1 2

    By unisan2,
    • 15 replies
    • 4.1k views

  5. [Solved] Account not automatically transferred to Tommy 1 2

    By konzept,   
    • 15 replies
    • 3.2k views

  6. [Solved] Transfer from Ricky to Tommy

    By jonathon.roberts12,
    • 2 replies
    • 693 views

  7. [Solved] Recovery of double storage space

    By i73,   
    • 1 reply
    • 935 views

  8. [Solved] HelioHost Website Inactive???

    By vanisk,
    • 5 replies
    • 1.1k views

  9. Tommy account access - cpanel not found

    By matyka,
    • 2 replies
    • 645 views

  10. External cron help.

    By Guest pooks,
    • 0 replies
    • 528 views
    • Guest
    • Guest

  11. [Solved] Install exif PHP extension PHP 7.3

    By Guest pooks,
    • 1 reply
    • 677 views

  12. engorgpk Tommy Invitation

    By engorgpk,
    • 1 reply
    • 675 views

  13. [Solved] Tommy registration

    By outvibe1,
    • 4 replies
    • 988 views

  14. [Solved] Thanks for invite and Sparkie donation question.

    By igna,
    • 2 replies
    • 775 views

  15. My site always shows errors.

    By deveofe,
    • 5 replies
    • 1k views
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