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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,127 topics in this forum

  1. [Solved] I cannot log into FTP server, and my site does not work.

    By gwd,
    • 1 reply
    • 572 views

  2. Anti Abuse Headers :(

    By kippmana,
    • 1 reply
    • 2.2k views

  3. [Solved] I Want To Change My Default Domain

    By charith7788,   
    • 6 replies
    • 1.5k views

  4. Not able to create new account

    By danyfarr,
    • 2 replies
    • 479 views

  5. [Solved] Move To Tommy

    By hillax,
    • 6 replies
    • 750 views

  6. Heliohost doesn’t know that I login in the last month.

    By Guest alme,
    • 2 replies
    • 464 views
    • Guest
    • Guest

  7. [Solved] Server move request: to Tommy

    By donovanh,
    • 2 replies
    • 386 views

  8. [Solved] Internal Server Error [PHP]

    By fastsport,
    • 3 replies
    • 482 views

  9. internal server error

    By softlab,   
    • 1 reply
    • 849 views

  10. I cant connect to postgresql database remotely

    By armandoj,   
    • 2 replies
    • 1.2k views

  11. My domain doesnt redirect to my host user..

    By blackps,
    • 2 replies
    • 469 views

  12. [Solved] Server move request: to Tommy

    By schmittie,   
    • 2 replies
    • 909 views

  13. [Solved] Lost my cPanel access due to G-Auth. reset

    By rajdis,   
    • 2 replies
    • 492 views

  14. [Solved] Server move request

    By Guest hhradio,
    • 2 replies
    • 413 views

  15. [Solved] cPanel adding Aliases problem

    By rajdis,   
    • 7 replies
    • 1.4k views
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