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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,844 topics in this forum

  1. Intermittent 500 Error for Tommy website and cPanel

    By qsgt,
    • 1 reply
    • 862 views

  2. [Solved] Flask App and MySQL returning internal server error

    By geojoe,   
    • 6 replies
    • 3k views

  3. [Solved] Website not showing anything

    By rebal15,
    • 6 replies
    • 1.4k views

  4. mySQL server down

    By rebal15,
    • 1 reply
    • 758 views

  5. [Solved] Domain moving 1 2

    By rebal15,
    • 15 replies
    • 2.7k views

  6. [Solved] I can't login to my website

    By etravel,
    • 1 reply
    • 750 views

  7. Permission issues on Tommy

    By beebedl2,
    • 2 replies
    • 813 views

  8. [Solved] Account deleted/suspended

    By rebal15,
    • 3 replies
    • 928 views

  9. Can't login to my johnny CPanel

    By aperture,   
    • 1 reply
    • 1.5k views

  10. [Solved] Johnny's Python 3.6

    By iffatsh,
    • 4 replies
    • 1k views

  11. Kindly fix the SSL PHP error

    By esegate,
    • 0 replies
    • 588 views

  12. Delete my account

    By rebal15,
    • 1 reply
    • 681 views

  13. [Solved] my second TRTL donation

    By ikk157,
    • 14 replies
    • 2.8k views

  14. Hacked my site??

    By dydoridy,   
    • 1 reply
    • 1.1k views

  15. [Inactive] 500 Internal Server Error

    By esegate,
    • 2 replies
    • 1k views
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