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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,358 topics in this forum

  1. [Solved] Account unarchive

    By yashrajv,   
    • 2 replies
    • 803 views

  2. [Solved] Remove DNS entry

    By whiteman,
    • 4 replies
    • 906 views

  3. [Solved] Can't Addon New Domains

    By weet94,
    • 4 replies
    • 1k views

  4. OVH domain redirection to Tommy server

    By gringoh,   
    • 5 replies
    • 1.3k views

  5. [Solved] Close account

    By Guest icn,
    • 5 replies
    • 555 views

  6. [Solved] archived

    By ivinc,
    • 2 replies
    • 574 views

  7. [Solved] Over 3 min for loading my index page

    By gioller,
    • 11 replies
    • 1.2k views

  8. [Solved] account name change

    By zaldivar,   
    • 6 replies
    • 923 views

  9. back db from command line give access denied

    By rohanawaw,   
    • 1 reply
    • 843 views

  10. Unable to log in to Heliohost

    By bigfeet4,
    • 1 reply
    • 683 views

  11. What's the security situation with cpanel?

    By Guest DmC,
    • 1 reply
    • 683 views

  12. [Solved] Kill Processes

    By devad,
    • 3 replies
    • 840 views

  13. WordPress Seems to have lost the ability to write to files?

    By JpTiger,
    • 3 replies
    • 1.1k views

  14. [Solved] Account deletion

    By Guest trumxic,
    • 3 replies
    • 442 views
    • Guest
    • Guest

  15. [Solved] Account transfer to Tommy server.

    By bessem,
    • 3 replies
    • 526 views
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