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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,302 topics in this forum

  1. [Solved] Invalid Login

    By marcy,
    • 2 replies
    • 863 views

  2. [Solved] Lost 2FA access

    By primona,
    • 2 replies
    • 703 views

  3. [Solved] not working

    By ducky44,
    • 3 replies
    • 796 views

  4. Cron Jobs - notice: Undefined index: SCRIPT_FILENAME in...

    By roguitar,
    • 2 replies
    • 693 views

  5. [Solved] Change Cpanel username as well as forum username 1 2

    By offerstrick,
    • 20 replies
    • 2.2k views

  6. [Solved] My account and parked domain suspended for no reason

    By rhbr,
    • 8 replies
    • 967 views

  7. What is using my "Disk" and "MySQL Disk" space? & How to clear out and start over?

    By webdevsemo,
    • 2 replies
    • 738 views

  8. [Solved] Changed domian showing queued Page

    By offerstrick,
    • 3 replies
    • 808 views

  9. [Solved] Request to change domain name

    By trecosys,   
    • 4 replies
    • 941 views

  10. Cannot continue to cPanel

    By ktung,
    • 5 replies
    • 973 views

  11. Cloudflare & SSL in new subdomain 1 2 3

    By maicol07,   
    • 34 replies
    • 4.4k views

  12. [Solved] Getting error while opening my domain

    By devesh,
    • 9 replies
    • 1.4k views

  13. [Solved] URGENT Internal Server Error 500

    By niyogray,   
    • 3 replies
    • 1.3k views

  14. [Solved] Account suspended

    By theshade310,
    • 3 replies
    • 654 views

  15. [Solved] Java shows as Enabled, but JSP pages are not rendering

    By nox,
    • 4 replies
    • 944 views
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