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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,358 topics in this forum

  1. [Solved] My cpanel is not accessible

    By adepeter,
    • 3 replies
    • 952 views

  2. [Solved] Can't find backup Tommy Server

    By Lukkasss,
    • 2 replies
    • 639 views

  3. [Solved] Move from Tommy

    By peakwest2,
    • 8 replies
    • 1.1k views

  4. [Solved] Move panther1 to Tommy

    By Guest snowm,
    • 2 replies
    • 498 views
    • Guest
    • Guest

  5. [Solved] DNS Entry clearance request

    By rajdis,   
    • 1 reply
    • 1k views

  6. Move domain from Tommy

    By thimk,
    • 0 replies
    • 453 views

  7. [Solved] Ricky server running slow and contant Internal Server Error 500

    By roguitar,   
    • 11 replies
    • 1.8k views

  8. [Solved] Temporary Ricky account 1 2

    By dl5ark1,
    • 19 replies
    • 2.3k views

  9. [Solved] Bulletin on Tommy?

    By chanders,
    • 4 replies
    • 974 views

  10. [Solved] Point JSP application to main domain

    By rkaasi,   
    • 8 replies
    • 1.7k views

  11. Temporary Move Tommy to Ricky

    By Seekier,
    • 2 replies
    • 621 views

  12. [Solved] Server Maintenance

    By sofija,
    • 4 replies
    • 930 views

  13. Help with postgre sql backup from Tommy needed

    By bluebyte,   
    • 0 replies
    • 471 views

  14. Unable to use WebMail

    By rsf,   
    • 1 reply
    • 524 views

  15. [Solved] Ricky server extremely slow?

    By madel,
    • 5 replies
    • 962 views
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