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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,223 topics in this forum

  1. [Solved] Unarchive my account urgent

    By anirme,   
    • 2 replies
    • 909 views

  2. [Solved] How can I change my primary domain?

    By roguitar,   
    • 11 replies
    • 1.8k views

  3. [Solved] Reset account

    By ugsec,
    • 2 replies
    • 622 views

  4. [Solved] IP blocked by FTP

    By sz13,
    • 3 replies
    • 679 views

  5. About My Account And Domain Name

    By xs123,
    • 10 replies
    • 1.1k views

  6. [Solved] Database Error

    By Sn1F3rt,
    • 2 replies
    • 800 views

  7. Server Load OpenCart

    By madspace,   
    • 1 reply
    • 901 views

  8. [Solved] remove ssl

    By dem2070,
    • 7 replies
    • 878 views

  9. [Solved] Paulodsm Queued

    By paulodsm,
    • 1 reply
    • 392 views

  10. HTTP 500 internal server error in all requests

    By milindsp,
    • 4 replies
    • 879 views

  11. XML and Json PHP Extensions not Found

    By Guest akka,
    • 5 replies
    • 692 views
    • Guest
    • Guest

  12. [Solved] Account Queued

    By krasnyda,   
    • 2 replies
    • 1.3k views

  13. [Solved] Delete forum account

    By Guest icn,
    • 1 reply
    • 385 views

  14. PROBLEMS WITH SFTP - FTP - MySQL Remote

    By scrum,   
    • 3 replies
    • 1.3k views

  15. [Solved] Account pending verification

    By VerneJules,
    • 6 replies
    • 1.2k views
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