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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,588 topics in this forum

  1. [Solved] my second TRTL donation

    By ikk157,
    • 14 replies
    • 2.6k views

  2. Hacked my site??

    By dydoridy,   
    • 1 reply
    • 954 views

  3. [Inactive] 500 Internal Server Error

    By esegate,
    • 2 replies
    • 945 views

  4. [Solved] Missing Disk Space

    By aiptek,
    • 1 reply
    • 688 views

  5. [Solved] Three weird things: db timeout, password rejection, and phpMyAdmin crash

    By badrihippo,   
    • 6 replies
    • 1.8k views

  6. [Solved] Unarchive Account

    By esegate,
    • 3 replies
    • 796 views

  7. [Solved] Account has deleted (now DNS Issue)

    By loucaso,
    • 9 replies
    • 1.1k views

  8. [Solved] problems with subdomain

    By retrope,   
    • 3 replies
    • 1.3k views

  9. Not Able to Create New Database in phpMyAdmin

    By studius,
    • 4 replies
    • 1.1k views

  10. Email Support

    By Smilitia666,
    • 2 replies
    • 552 views

  11. [Solved] max_user_connections active connection error

    By smashpas,
    • 3 replies
    • 808 views

  12. URGENT: WEBSITE DOWN

    By rebal15,
    • 3 replies
    • 803 views

  13. My account got hacked.

    By goom,   
    • 5 replies
    • 1.4k views

  14. I need to pass a domain from a suspended account to another account.

    By litenet,
    • 2 replies
    • 608 views

  15. Java Access Revoked: prat87

    By prat8789,   
    • 1 reply
    • 909 views
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