Absolutely Posted June 26, 2020 Share Posted June 26, 2020 When I try to add a domain name, I get a graphical error I have changed the NS ..... Why ? Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 26, 2020 Share Posted June 26, 2020 EU.org is not fully compatible with our services because they don't follow industry standards regarding the setup of DNS records. The only way you can use an eu.org domain is by setting it as your main domain. Quote Link to comment Share on other sites More sharing options...
Absolutely Posted June 27, 2020 Author Share Posted June 27, 2020 So what do I have to do to set it as the primary domain? Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 27, 2020 Share Posted June 27, 2020 Use this: http://heliohost.org/classic/support/scripts/domain Quote Link to comment Share on other sites More sharing options...
Absolutely Posted June 27, 2020 Author Share Posted June 27, 2020 (edited) 使用此:http : //heliohost.org/classic/support/scripts/domainSorry , I forget cpanel . And I can't resent....there Edited June 27, 2020 by Absolutely Quote Link to comment Share on other sites More sharing options...
Absolutely Posted June 27, 2020 Author Share Posted June 27, 2020 使用此:http : //heliohost.org/classic/support/scripts/domain抱歉,我忘记了Cpanel密码。我没有办法保留我的Cpanel密码..... 单击此处查看截屏 This way doesn't work /: Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 27, 2020 Share Posted June 27, 2020 Step 1 is to get rid of cloudflare. We don't support it officially, and when troubleshooting, it's usually easiest to simply eliminate it. Also, the settings shown in your screenshot are wrong anyway, so I'm not surprised it doesn't work. The A record should be pointed to 65.19.141.67, the MX, TXTs, and a few CNAMEs are missing, and the list goes on... Go to eu.org's site and set the name servers for your domain to ns1.heliohost.org and ns2.heliohost.org to cut CF out of the equation. Once you do that, let me know and I'll change your domain for you. Once we get the domain to work, you can try setting CF up again. Quote Link to comment Share on other sites More sharing options...
Absolutely Posted June 27, 2020 Author Share Posted June 27, 2020 I have changed the NS record. Screenshot URL:https://ibb.co/HPFB6vJThank you for your help Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 27, 2020 Share Posted June 27, 2020 That domain is now queued and should start working in the next 2 hours Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 28, 2020 Share Posted June 28, 2020 Your domain is now working Quote Link to comment Share on other sites More sharing options...
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