Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,923 topics in this forum

  1. [Solved] cannot add addon domain

    By solooo7,
    • 2 replies
    • 546 views

  2. [Solved] Need help with my new domain

    By Luigi123,
    • 8 replies
    • 855 views

  3. [Solved] move my account to Tommy

    By meatbouz,
    • 5 replies
    • 655 views

  4. Unable to log in to account

    By vincitygialam,
    • 1 reply
    • 491 views

  5. problem in adding addon domainname

    By trrp,
    • 1 reply
    • 355 views

  6. [Solved] Please Clear my Domain from Apache Configuration

    By trrp,
    • 2 replies
    • 567 views

  7. [Solved] Account archived

    By inged,   
    • 1 reply
    • 776 views

  8. Suspended: sam96181

    By sam96181,
    • 1 reply
    • 852 views

  9. Apache mod_rewrite

    By litenet,
    • 2 replies
    • 685 views
    • mrj
    • mrj

  10. SSL for My Website

    By codename25,
    • 2 replies
    • 2.7k views

  11. [Solved] Request Account Deletion

    By bobdick3,
    • 2 replies
    • 615 views

  12. [Solved] Can u delete my account

    By bobdick0,
    • 2 replies
    • 489 views

  13. Kill TLS 1.0 on all helio servers (and maybe test with 1.3)

    By DmC,
    • 0 replies
    • 418 views
    • DmC
    • DmC

  14. [Solved] Tommy is down

    By dl5ark1,
    • 1 reply
    • 509 views

  15. Question about DNS

    By torels2,   
    • 1 reply
    • 1.7k views
×
×
  • Create New...