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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. Not Able to Create New Database in phpMyAdmin

    By studius,
    • 4 replies
    • 1.1k views

  2. Email Support

    By Smilitia666,
    • 2 replies
    • 534 views

  3. [Solved] max_user_connections active connection error

    By smashpas,
    • 3 replies
    • 787 views

  4. URGENT: WEBSITE DOWN

    By rebal15,
    • 3 replies
    • 754 views

  5. My account got hacked.

    By goom,   
    • 5 replies
    • 1.3k views

  6. I need to pass a domain from a suspended account to another account.

    By litenet,
    • 2 replies
    • 566 views

  7. Java Access Revoked: prat87

    By prat8789,   
    • 1 reply
    • 858 views

  8. Can't connect - after password reset

    By odilonse,
    • 1 reply
    • 592 views

  9. [Solved] Account taken offline

    By rpedrosa,
    • 3 replies
    • 703 views

  10. [Permanently Closed] Please unpin. 1 2

    By Guest pooks,
    • 27 replies
    • 4.1k views
    • Guest
    • Guest

  11. [Solved] HelioNet - Stuck in mobile version

    By paladino,
    • 8 replies
    • 1.1k views

  12. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 950 views

  13. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 716 views

  14. [Solved] Deceptive website when google browse

    By fuzmic,
    • 6 replies
    • 886 views

  15. [Solved] issue after changing main account domain

    By bucanero,
    • 5 replies
    • 875 views
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