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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,440 topics in this forum

  1. Donation for Tommy

    By lorenzol,
    • 4 replies
    • 4.2k views
    • Guest
    • Guest

  2. [Solved] Old files from domain link

    By abdarum,
    • 2 replies
    • 773 views

  3. [Solved] Backing up my file

    By agas,
    • 4 replies
    • 825 views

  4. [Solved] Account and Donation

    By beebedl2,
    • 5 replies
    • 864 views

  5. [Solved] Invalid Login

    By sagnik,
    • 2 replies
    • 1.1k views

  6. [Solved] Storage increase

    By vio,
    • 1 reply
    • 690 views

  7. [Solved] 404/403 ErrorDocument not working together htaccess

    By Guest pooks,
    • 2 replies
    • 734 views
    • Guest
    • Guest

  8. [Solved] moving to tommy

    By steven10,
    • 5 replies
    • 943 views

  9. [Solved] I can't login to my Tommy account

    By th6,
    • 3 replies
    • 1k views
    • th6
    • th6

  10. Moving email from old cpanel host to heliohost

    By TonyK,
    • 3 replies
    • 681 views
    • Guest
    • Guest

  11. Account Move

    By otmanait,
    • 7 replies
    • 891 views

  12. [Solved] Unable to create MySQL Database

    By qsgt,
    • 3 replies
    • 1.3k views

  13. [Solved] Missing Disk Space

    By jpl2,
    • 4 replies
    • 988 views

  14. [Solved] Unarchiving Unactive Account.

    By midonao,
    • 4 replies
    • 781 views

  15. [Solved] Request to move to Tommy

    By aereyes5,
    • 2 replies
    • 533 views
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