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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. [Solved] I can't login to my website

    By etravel,
    • 1 reply
    • 640 views

  2. Permission issues on Tommy

    By beebedl2,
    • 2 replies
    • 688 views

  3. [Solved] Account deleted/suspended

    By rebal15,
    • 3 replies
    • 801 views

  4. Can't login to my johnny CPanel

    By aperture,   
    • 1 reply
    • 1.3k views

  5. [Solved] Johnny's Python 3.6

    By iffatsh,
    • 4 replies
    • 872 views

  6. Kindly fix the SSL PHP error

    By esegate,
    • 0 replies
    • 510 views

  7. Delete my account

    By rebal15,
    • 1 reply
    • 574 views

  8. [Solved] my second TRTL donation

    By ikk157,
    • 14 replies
    • 2.5k views

  9. Hacked my site??

    By dydoridy,   
    • 1 reply
    • 897 views

  10. [Inactive] 500 Internal Server Error

    By esegate,
    • 2 replies
    • 904 views

  11. [Solved] Missing Disk Space

    By aiptek,
    • 1 reply
    • 649 views

  12. [Solved] Three weird things: db timeout, password rejection, and phpMyAdmin crash

    By badrihippo,   
    • 6 replies
    • 1.7k views

  13. [Solved] Unarchive Account

    By esegate,
    • 3 replies
    • 739 views

  14. [Solved] Account has deleted (now DNS Issue)

    By loucaso,
    • 9 replies
    • 1.1k views

  15. [Solved] problems with subdomain

    By retrope,   
    • 3 replies
    • 1.2k views
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