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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Move to another server

    By espdiego,
    • 4 replies
    • 799 views

  2. 500 Problem

    By HarryAnnies,
    • 3 replies
    • 431 views

  3. [Solved] Requested change to primary domain (believe correctly) -> No result a week later

    By webdevsemo,
    • 3 replies
    • 452 views

  4. [Solved] Creating an IPv6 HTTP Tunnel

    By Guest warinca,
    • 2 replies
    • 891 views

  5. [Solved] how I change my default PHP Version from 5.6.31 to 7.0 once and forever if I can't do this for me

    By nemo1,
    • 1 reply
    • 479 views

  6. [Solved] This site can’t be reached

    By syco09,
    • 4 replies
    • 538 views

  7. Request: Change username

    By etilk,   
    • 8 replies
    • 1.3k views

  8. [Solved] Parking a domain on an Addon Domain

    By sagnik,
    • 4 replies
    • 420 views

  9. cannot reset my password

    By solooo7,   
    • 1 reply
    • 693 views

  10. [Solved] AutoSSL

    By Guest warinca,   
    • 1 reply
    • 1.3k views

  11. [Solved] Delete my forum account

    By Guest icnsofto,
    • 1 reply
    • 289 views

  12. Start AutoSSL for a domain

    By Guest warinca,   
    • 13 replies
    • 1.2k views
    • Guest
    • Guest

  13. Apcu related 1 2

    By kazambie,   
    • 15 replies
    • 1.9k views

  14. Cant login to my account

    By zelenko,
    • 1 reply
    • 474 views

  15. How to create a new account or how to use existing account?

    By subodhc,   
    • 4 replies
    • 1.1k views
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