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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,901 topics in this forum

  1. [Solved] access denied to database

    By rohanawaw,
    • 7 replies
    • 1.8k views

  2. hey how i access to cPanel ??

    By gabbou,
    • 2 replies
    • 539 views

  3. [Solved] Disk Space

    By drobin,
    • 2 replies
    • 1.6k views

  4. [Solved] PHP.INI

    By miked2155,
    • 1 reply
    • 706 views

  5. [Solved] Qeued Account

    By omay,
    • 1 reply
    • 439 views

  6. [Solved] Error 500

    By allwayst,
    • 2 replies
    • 586 views

  7. [Solved] Move My Server to Tommy

    By arunabh1,
    • 2 replies
    • 516 views

  8. [Solved] Elmy Move To Tommy

    By elmy,
    • 1 reply
    • 470 views

  9. [Solved] Move server to Tommy

    By Guest snowm,
    • 3 replies
    • 550 views

  10. [Solved] Main Domain Change

    By chums,   
    • 3 replies
    • 1.5k views

  11. [Solved] please do not suspend me again

    By djamell,
    • 1 reply
    • 510 views

  12. [Solved] Can't log in/can't change password

    By gawmonster,
    • 2 replies
    • 621 views

  13. [Solved] HelioHost has not gotten about to installing and configuring please help

    By kazirock,
    • 1 reply
    • 696 views

  14. 404

    By pamlaw20,
    • 1 reply
    • 329 views

  15. [Solved] Invalid Login

    By rbahar71,
    • 1 reply
    • 468 views
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