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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,234 topics in this forum

  1. Kindly fix the SSL PHP error

    By esegate,
    • 0 replies
    • 441 views

  2. Delete my account

    By rebal15,
    • 1 reply
    • 498 views

  3. [Solved] my second TRTL donation

    By ikk157,
    • 14 replies
    • 2.2k views

  4. Hacked my site??

    By dydoridy,   
    • 1 reply
    • 815 views

  5. [Inactive] 500 Internal Server Error

    By esegate,
    • 2 replies
    • 815 views

  6. [Solved] Missing Disk Space

    By aiptek,
    • 1 reply
    • 570 views

  7. [Solved] Three weird things: db timeout, password rejection, and phpMyAdmin crash

    By badrihippo,   
    • 6 replies
    • 1.5k views

  8. [Solved] Unarchive Account

    By esegate,
    • 3 replies
    • 626 views

  9. [Solved] Account has deleted (now DNS Issue)

    By loucaso,
    • 9 replies
    • 911 views

  10. [Solved] problems with subdomain

    By retrope,   
    • 3 replies
    • 1.1k views

  11. Not Able to Create New Database in phpMyAdmin

    By studius,
    • 4 replies
    • 938 views

  12. Email Support

    By Smilitia666,
    • 2 replies
    • 448 views

  13. [Solved] max_user_connections active connection error

    By smashpas,
    • 3 replies
    • 683 views

  14. URGENT: WEBSITE DOWN

    By rebal15,
    • 3 replies
    • 645 views

  15. My account got hacked.

    By goom,   
    • 5 replies
    • 1.1k views
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