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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,306 topics in this forum

  1. [Solved] how can i run a python Script

    By wojiaoliming,   
    • 9 replies
    • 1.9k views

  2. [Solved] python3.7 throws 500, but python2.7 works

    By logdog,   
    • 2 replies
    • 968 views

  3. [Solved] How can I create a subdomain inside my new domain

    By orange77,   
    • 5 replies
    • 1.2k views

  4. [Inactive] How to point DNS to my website here correctly?

    By orange77,   
    • 9 replies
    • 1.6k views

  5. [Inactive] Enable Golang and Java

    By painless,   
    • 1 reply
    • 578 views

  6. [Inactive] Issue: XML-RPC authentication is disabled

    By scientif,
    • 3 replies
    • 880 views

  7. [Solved] Instagram Comment bot

    By alph2h,
    • 3 replies
    • 529 views

  8. [Solved] php version issue

    By k28a,
    • 2 replies
    • 525 views

  9. [Solved] Enable remote PostgreSQL

    By omnig,
    • 1 reply
    • 463 views

  10. [Inactive] How to cron job every five minutes with mysql

    By arcadoo,
    • 1 reply
    • 571 views
    • Guest
    • Guest

  11. [Solved] Userdata Why my Website still in Userdata after suspension of my account

    By costcowh,
    • 6 replies
    • 865 views

  12. [Solved] Multiple email servers

    By biggd,
    • 8 replies
    • 1.1k views

  13. [Inactive] SSL

    By smi93ctb,
    • 1 reply
    • 607 views

  14. [Solved] Old sub-domain unavailable but still around

    By tpog,
    • 8 replies
    • 1k views

  15. [Solved] Hi! i did a donation for your service. i need your help Helionet

    By smmdsa,
    • 3 replies
    • 500 views
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