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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,306 topics in this forum

  1. [Solved] Server not found errror

    By prinshug,
    • 2 replies
    • 692 views

  2. [Inactive] php .ini

    By kklinks,
    • 2 replies
    • 562 views

  3. [Solved] Tommy down

    By jmccrary,
    • 1 reply
    • 456 views

  4. [Solved] Tommy invitation

    By reidar,
    • 1 reply
    • 559 views

  5. [Solved] Forgot cpanel username

    By atpray,
    • 6 replies
    • 796 views

  6. [Solved] Nextcloud slow and 500 Internal server error

    By ocbwnl,
    • 8 replies
    • 1.1k views

  7. [Solved] Can the Document Root of my main domain be changed?

    By sagnik,
    • 4 replies
    • 1.3k views

  8. [Solved] Last Login IP Address

    By hrts,
    • 3 replies
    • 838 views

  9. [Solved] support for django3

    By tdkrish,   
    • 1 reply
    • 903 views

  10. [Inactive] Trouble installing Wordpress (new account)

    By stpete,   
    • 6 replies
    • 1.2k views

  11. [Inactive] Email servers - not sending

    By rebal15,
    • 5 replies
    • 1k views

  12. [Inactive] Deploy .war file

    By adrielid,   
    • 1 reply
    • 749 views

  13. [Solved] can you send me invitation to tommy after delete my account 1 2

    By nemo1,
    • 16 replies
    • 1.9k views

  14. [Solved] I can't add domain please help me

    By nemo1,
    • 6 replies
    • 981 views

  15. [Solved] SSL on Lily Server

    By paladino,
    • 2 replies
    • 718 views
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