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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. 404 Not Found

    By irinarix,
    • 2 replies
    • 934 views

  2. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 933 views

  3. Account activation

    By Serpent,
    • 1 reply
    • 933 views

  4. Suspended

    By Rubdos,
    • 2 replies
    • 932 views

  5. [SOLVED] My account is queuing AGAIN..

    By C.P.S.V.-Stewie,
    • 3 replies
    • 932 views

  6. Can't login to my johnny CPanel

    By aperture,   
    • 1 reply
    • 932 views

  7. Problem moving to Johnny

    By Golden Chang,
    • 3 replies
    • 931 views

  8. Pls change my Main Domain

    By roitudo,
    • 1 reply
    • 931 views

  9. [Solved] Cannot Access My Site Innov8.heliohost.org

    By norencet,   
    • 1 reply
    • 931 views

  10. [Solved] Move To Ricky or Tommy

    By jurgisb,   
    • 4 replies
    • 930 views

  11. [Solved] re-installing Perl Modules on Tommy

    By michelc,   
    • 2 replies
    • 930 views

  12. Stop Working

    By M.Reza,
    • 3 replies
    • 930 views

  13. Domain & account problems

    By Jerome,
    • 3 replies
    • 930 views

  14. [Solved] war file deployment

    By J823,
    • 8 replies
    • 929 views

  15. HELP Me, PLEASE !!! WRONG DOMAIN NAME !!!

    By Krivenko Roman,
    • 3 replies
    • 929 views
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