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- Past hour
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Please don't spam multiple topics for one issue. Someone will help when they can.
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Wow, thanks. I didn't know about it, it's also important information. Hmm. What about moving to another server after increasing storage on Johnny? For example from Johnny to Tommy? As I know Tommy has 6 GB max limit itself, so I think it would be cool to have 10-11 GB of space right after moving.
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I have followed the tutorial code and waited for more than 3 hours but the "Node.js is working" does not appear on comics.helioho.st How to proceed?
- Today
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i may have fixed it by deleting the AAAA Record
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and its about like 90% of my users now
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i just tested that and still nothing
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This is due to the ip address of those users continuously changing in a short time period. Either use a VPN or tell them to contact their ISP and ask if they wouldn't change their ip address multiple times in a short time period.
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I have followed the tutorial code and waited for more than 3 hours but the "Node.js is working" does not appear on comics.helioho.st How to proceed?
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you can private message him i guess to help you
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i have a problem where some of my users are getting redirects to /login_up.php how do i fix that
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it tried all possible solutions but its always forbidden
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Scott B joined the community -
Account is itechpros.heliohost.us. Could you please allow remote access for postgres for user user itechpros_sb for databases itechpros_* Thank you @Krydos
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itechpros joined the community -
i didnt see any .htaccess file in my manager
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[Krydos] I got error when uploading files
wolstech replied to xiaotusoushu's topic in Escalated Requests
I have no idea on this one. The paths in the error don't look normal though, so I wonder if something broke with your account's FTP configuration. Let's see if krydos can figure this out. Escalating. -
Did you try my suggestion in my last post?
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Hello my domain cleosai.site is already working, I want to enable directory listing
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[Krydos] I got error when uploading files
xiaotusoushu replied to xiaotusoushu's topic in Escalated Requests
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To add to what Wolstech said, the 1GB limit is for the entire account. So if you have 2 domains for example the limit is for the contents of both domains(files, email, database) and any administration related files(logs, plesk configs etc.). If you ever exceed the limit, the account will be suspended and an admin will have to intervene to unlock the account. If you want to increase the storage quota it's a $5 donation per 1 GB up to 6 GB max($25 donation).
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jun3rd joined the community -
anukultripathi joined the community -
husrevakbas joined the community -
justdp joined the community -
amrjot joined the community - Yesterday
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Domain changed. It can take up to 2 hours to work.
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Processes killed. Escalating to Krydos to see if he can figure out why the script doesn't stop these as it should.
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Hello, I would like the change main domain, i already setup the name servers that points to heliohost username: fm domain: status.paes.io
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Yes. The storage quota includes everything in your account, whether it be files, email, databases, or otherwise.
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Please shut down scripts on softspider.heliohost.us; going to https://softspider.heliohost.us/bot_control/index.sh?action=stop like a mod told me to doesn't seem to do anything but write some text.
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Yay! It worked, thank you very much! 🥳 Problem solved :) Can I ask last question in this topic? Is email storage connected somehow with maximum website storage?
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overdueweevil2 changed their profile photo -
Domain changed. Please make sure you create A and AAAA records for the subdomain that are pointed to the IPs shown in plesk. The domain can take up to 2 hours to work.
