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Glad you figured it out.

The problem was that android apps with really old API versions are not supported by Let's Encrypt. I installed an app to a new android device and the app ran fine. The fault was mine and the problem is solved.

Sorry for bothering you :). Thanks for responding

Unsuspended again (it was for memory usage). Please take a look at the logs when you get a moment. It may take a few minutes to work.

When I looked in occasionally, I didn't see an increased load. But anyway it seems to have happened again, because the site has unfortunately been blocked again. I have no access to Plesk and therefore the logs. 😕

What is the username of the hosting account?

I don’t understand why i have been banned?

Looks like Krydos already unsuspended this. If you're seeing a suspended page, please clear cache.

My account mensajesparapruebas@gmail.com has still been suspended and I don't know why. Could you tell me the reason so I can solve the problem and enable it again? Thank you

This support request is being escalated to our root admins.

Hi i am requesting wgi control for User name : csargin csargin.helioho.st

Accounts that are suspended get deleted within 60 days if they are not unsuspend before then.

You were previously suspended for having more than one account. Because the suspension went unsolved, the account was deleted.

At 18.01.2024 i got a mail about my account being inactive. I failed to activate my account in the next 30 days. When i tried to login i got "No account found with that email." error. Today i re registered with same user name / mail but my files didnt exist. (my community account still exist with same username) Is it possibble to recover the files?

Added

Hello, My username is codecrafters. I would like to add a domain: paligen.helioho.st Thank you.

The free helioho.st and heliohost.us subdomains must use our name servers. We do not support external DNS of any kind on the free subdomains for security reasons, nor do we allow users to host the content of such a domain on a different provider. If you want to use external DNS, you can get a free domain from a place like eu.org, set up the external DNS on that domain, point it to our IPs, and ask us to add the domain to your account

Neither have an email address with that ending, though one does have that as its domain. That account has been unsuspended. It may take a few minutes to start working.

I want to keep the account with the email ending in: *****els.nl.eu.org.

I was able to remove just the aowt.eu.org files (picked because that site didn't work and kept giving a 500 error) to make enough space to unsuspend this for you. If you want to remove the rest of the content, feel free to do so.

Unsuspended. It may take a few minutes to start working again.

This one!

We cannot update nameservers on a free subdomain. If you want to use cloudflare then you would need your own domain for that.

I want to add these ns record for my domain ygo.helioho.st to be added to Cloudflare, thanks. cory.ns.cloudflare.com imani.ns.cloudflare.com

Krydos can do this.