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  2. Yes it is. You can have up to 10 domains on an account. You just have to ask for the extra domains to be added.
  3. So, is it possible to have multiple domains under one account? Because then I wouldn’t use this second account I had created, I’d just use one. But I saw somewhere—in Plesk—that it was only for one domain, and somewhere else that if I wanted to change it, I would need to open a ticket to discuss it. Sorry, I speak Spanish and I’m using AI to translate this message. My username is wds657
  4. Done. The new domains can take up to 2 hours to start working.
  5. Done. The new domains can take up to 2 hours to start working.
  6. Today
  7. Sorry, i don't understand, is it not possible to have : 1st domain : citadel subdomain : control.citadel and then separate, 2nd domain : wikix ? no need for wikix to be the main domain in that case (not sure what main domain actually means ?)
  8. The domain cannot be changed without deleting the domain control.citadel.helioho.st first, since it is a subdomain of citadel.helioho.st, which itself will be removed when the main domain is changed. Removing the subdomain will delete the content associated with control.citadel.helioho.st. Do you want me to delete the domain control.citadel.helioho.st and all of its content, then change the main domain?
  9. Done. Make sure you use a 301 redirect (permanent) not a 302 redirect (temporary).
  10. That does sound like what I need. Would it be possible to get codecreature.net switched back to an addon domain? Thanks, and sorry for the trouble!
  11. Hello, My username is: Gofterdom my current domain is: citadel.helioho.st i want to add this domain: wikix.helioho.st to my account and make it the main domain Can you please help ?
  12. Domain added. it can take up to 2 hours to start working.
  13. Hi, I want to add a new domain My username: harunoyukki My domain: oulmex.com.mx
  14. I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. If you only want the 1 domain online.helioho.st then please enter that when the account signup form asks you to choose a domain and if it's available, it will become your new main domain. If you want the online domain added as a 2nd domain, please let us know when you've recreated your account, and we can add it as a 2nd domain for you at that point. 🙂 I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  15. My username is biral1. I want to reset my account so that i can start fresh. If possible please add domain "online.helioho.st" for me.
  16. Yesterday
  17. With the colon. Gmail search should let you do "filename:<extension>" to find emails with files that have a given extension.
  18. It looks like you deleted your reset link by trying to signup again with the same email address. I sent you a new invite link to recreate your account.
  19. Thank you dear @wolstech. Do you mean “filename:gz” ( with “ : “) or do you mean “filename.gz” (with “ . “)? (in order to know the correct syntax) Kind regards.
  20. I appreciate all your help!
  21. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  22. In that case it's better to have codecreature.net as an addon (not an alias) and codecreature.helioho.st as your main domain. Then set it up so anyone who goes to codecreature.helioho.st gets a 301 redirect to the new codecreature.net domain. Browsers and search engines will automatically update their links, and after a few weeks or a month or whatever you can remove the codecreature.helioho.st domain entirely and leave only the codecreature.net domain.
  23. I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  24. hi Krydos, thank you for your time. probably we got some kind of spam on our emails, it is unusual. a reset with a full backup will do. how can we proceed? thank you!
  25. Okay, thanks for the explanation! I would like to keep it active for a little while just to prevent links suddenly going dark, but I'll remove it in a few weeks to avoid significant long term impact. I'm not super familiar with how hosting works yet so it's helpful to have the info!
  26. You've probably heard of Apache and Nginx, but have you heard about Caddy? In this video we show you how to install the Caddy webserver software on your VPS. Caddy is known for issuing SSL certificates automatically, and being easier to configure than his more famous relatives. It's worth checking out! https://youtu.be/Vq-cKnQGevU It's been a bit since we released a new video, but hopefully you enjoy this one. Some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!
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  27. Thanks for the information
  28. Here's your current storage usage: Backups 0 MB Emails 832.85 MB Files 19.64 MB Trash 0 MB Logs 151.84 MB PSQL 0 MB MySQL 0 MB Total 1004.33 MB We don't see people with 832 MB of emails very often. Since your account was created in 2019 on cPanel and transferred to Plesk I recommend doing a reset. We can provide a full backup prior to resetting the account back to the default state, you can download and extract the backup, and you can sort through all these emails on your home PC to see if you need any of them. Another option that KazVee already mentioned is you can increase your storage space at https://heliohost.org/dashboard/storage/ if you need more than 1000 MB.
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