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thanks I recreated the account. Can you add filmdizizle.net domain

Tools & Settings is global server settings section for admins, which is why you can't see that. That guide is for blocking email addresses/domains for the entire server, not a single user.

This support request is being escalated to our root admins.

Thank you dear Wolstech for your quick reply. I did find this information on the internet: https://www.eukhost.com/kb/how-to-add-and-remove-domain-from-blacklist-in-plesk/. In this tutorial there is a "Tools & Settings" section. I did found out that in my Plesk control tool, the section "Tools & Settings" is missing. Is that the reason maybe that the black list feature does not work? However, on individual email level I can enter blacklisted emails, but -as said- it does not work in practise. Hopefully Krydos or someone else might be able to solve this. 🙂 Kind regards.

Google translate says: Your account is being reset. When the reset is finished, you receive an email with a link to create a new account... If you need data from your old account, back up will be available at https://heliohost.org/backup/ once the reset is complete.

I'm not sure if anybody has ever actually used that feature before. Let's see if Krydos knows something about this...

Your account is in the process of being reset. When it is finished, you'll receive an email with a link to create a new account. Please let us know once you've created the new account so we can add the domain back.

This is fantastic 👏

Hello, username:gmpintus https://gmpintus.helioho.st/ I have noticed that my account was suspended due to excessive use of disk space. This oversight was on my part, and I will review and remove unnecessary files. May I kindly request the reactivation of my account? Overuse policy Disk space 1022.3 MB used of 1000 MB

Hello, can you reset my account and delete all data, then add this domain https://filmdizizle.net/ to my account pleaseHello, can you reset my account and delete all data, then add this domain https://filmdizizle.net/ to my account please my username filmdizizle

Dear support team, For one email address in my account I use the ‘black list’ feature (advanced settings). In the control panel it is clearly explained that “Emails from senders in the black list are classified as spam”. I made two entries in the black list: one specific email address and a generic for a specific domain like *@specificdomain.cl. I notice however that your system is neglecting my black list entries. Instead that these incoming emails are not classified as spam, therefore not put in the spam folder but remain in the inbox. I can’t find any related topic for this on the forum. That is why I now turn to you and kindly request your assistance. Question: how to activate the black list feature in such a way, that blacklisted emails are classified as spam and put into the spam folder? Thank you very much and kind regards.

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oopss... haha. I made mistake, I should be mentioning wolstech, but I accidentally mentioned kryd0s instead hahahhaa. but yeahhh. thanks a lot @wolstech, @Krydos, @KazVee, and all others!!!

@filmdizizle Please do not create duplicate requests for the same issue. All helpers are unpaid volunteers who donate their time to assist others, and some helpers are more active on certain platforms than others. Posting the same question across multiple platforms (like Discord, this forum, or email) can result in unnecessary duplication of volunteer effort and delay responses to you, as well as to others who need help. For guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help? To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA Posting the same question multiple times may delay answers to your request. Thanks! 🙂

Hello! Adding a domain as an addon domain wouldn't delete your existing content. Because you mentioned it's OK to delete what you already have on there, do you maybe mean you want to change your main domain, so the new .es domain you have is the only domain on your account? You can also keep your existing free heliohost.us domain and have the new .es one added, it's up to you. I just want to make sure we set things up as you want them. Please let us know and we can make the changes. 🙂

That domain is already present because it appears Kazvee added it a little while ago. It will take up to 2 hours to start working.

Yeah Krydos and @KazVee turned it into a guide. I'm sure others will find this useful as discussions on git and automatic deployment have come up before. Thank you again for the contribution on getting git automation working!

Created.

found it, @Krydos! Github Webhooks - Heliohost Wiki I can't contain my excitement right now, haha. thanks for adding it on wiki.

hi, Can you add the domain name filmdizizle.net to my account? My username is Filmdizizle

Krydos can do this I believe. If you're planning to run a script 24/7, be sure to pay attention to your load. You might get suspended if it's too heavy.

Hello, I have a custom domain called piscinapublica.es and I want to link it to my HelioHost account. I will create an A record in the DNS with the IP address shown in my Plesk. The content I currently have on the hosting is not important, it can be deleted. Thank you.

Domain added, it will take effect in about 1.5 hours.

Username: hhfn Please add hhfn.org.bd in plesk. Thanks in advance. MD Shifat Bin Siddique

Hey, is it possible for me to get a Python 3.12 virtual environment on my Johnny server? I want to keep my Discord account mostly online 24/7 so I'm trying to host a Python script that uses discord.py to do just that, but I also need the module discord.py-self installed, which will modify the discord module to work with user accounts instead, so I'll need a virtual environment to not accidentally modify the global discord module. If possible, the name of the virtual environment can be anything (preferably "venv"), and install the modules discord (latest) and discord.py-self (latest). Username is seekplush and server is seek.helioho.st Thanks