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Ready to do an account reset now? This will delete all of your files, and reset your account back to the default state. Once the account is recreated you can restore whatever you need from the full backup.

Increased, it'll take up to 2 hours to become effective. For the space, 920MB of it is in files. Those Moodle installs are much more than 74MB each. The private folder is softaculous backups.

Hi all, I've managed to follow the link again and create an account thanks for the quick responses

Domain added. It can take up to 2 hours to function. We don't offer self-service DNS editing at this time. You would need to provide the records you need and we would have to change them on our end if you need custom entries when using our name servers.

You're welcome Glad to see you were able to get the logs and fix the code issue. Please let us know if you need anything else.

Glad you sorted it out, I'll mark this request as [Answered]. For other forum users who see this post: We offer information on how to connect with FileZilla in our technical documentation at: https://wiki.helionet.org/Uploading_Files For most support requests, a quick search on the main page of the Wiki should offer some guidance: https://wiki.helionet.org/

oh, i forgot to edit a file in my site lol...

Hello, Please cancel my Hestia installation request. I will keep the VPS as it is and use SSH/terminal access. No rebuild is needed. Thank you.

Since the 20 days that were transferred from the Morty payment have been used up, there is no need for a trial period anymore, so the new link to pay is https://heliohost.org/vps/pay/?code=AsYrhPBG9TMml7Fd

We offer 2 different free domains, ending "helioho.st" and "heliohost.us". Since you already have alperugurcan.helioho.st as your main domain, we could add alperugurcan.heliohost.us as an addon domain for you. Would that work?

Added. # dig +short CNAME shop.ryofist.dev webstore.tip4serv.com.

Looks like the Apache restart finished or has been unstuck, though the server is still seeing quite a bit of load. Your website is currently up.

Domain added. The domain may take up to 2 hours to function, and since your account is also mid-move, it may need to wait until the move finishes as well.

Your account has been unsuspended and the mailbox passwords for all of your mailboxes have been randomized. You'll need to reset your mailbox passwords to use them. I also removed the forwarder from diretoria@escolasmt address. Forwarded emails count as sent messages (and you had 4 recipients, so each email it received caused 4 emails to be sent). We highly recommend not using forwarders, as just receiving mail will cause you to exceed your mail limit through no fault of your own. Users are limited to 50 sent emails per day for the entire account, so with that forwarder, receiving just 13 emails would've caused you to exceed the limit.

Ok, thanks.

Domain added. If you're not already using HelioHost's nameservers, you'll need to create an A/AAAA record to Tommy's IP address. It'll take effect in about 100 minutes.

We cannot remove this domain without resetting your account as this is set as your main domain. we can also change it to something else if you'd like if you don't want to reset your account.

Yes we do. It can be configured via .htaccess.

Glad to hear it's working. Please let us know if you need anything else.

The domain user339058.helioho.st has been created and it points to your VPS. Each vps comes with a default vps###.heliohost.us domain that you can use or ignore. When we install Hestia for you we use vps158.heliohost.us:8083 for the Hestia login domain.

Marking as solved as the issues have been resolved.

The forum account/email does not match the email or forum account associated with this username, to continue with this request either make a post with the correct forum account or send an email to support@heliohost.org from the email associated with this hosting account.

Domain added. It can take up to 2 hours to start working.

Thanks

Your account is being reset. You'll receive an email when the reset is complete to create a new account. As for the space usage, it was caused by 539MB worth of laravel logs in ~/httpdocs/storage/logs because your app was crashing repeatedly. The logs were almost entirely stack traces caused by a missing route.