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  1. Today
  2. It looks like MoneyBroz reset your account for you. Let us know if you need help with anything else.
  3. Here is your storage space usage Backups 0 MB Emails 185.14 MB Files 6029.23 MB Trash 0 MB Logs 126.69 MB PSQL 8.98 MB MariaDB .33 MB Total 6350.37 MB And here is a more detailed look at the files category 1.5M /home/sunamong.heliohost.org/public_html 72K /home/sunamong.heliohost.org/error_docs 80M /home/sunamong.heliohost.org/themiracle.love 1.5M /home/sunamong.heliohost.org/.composer 4.0K /home/sunamong.heliohost.org/.config 8.0K /home/sunamong.heliohost.org/.phpenv 120K /home/sunamong.heliohost.org/.rbenv 12K /home/sunamong.heliohost.org/.ssh 0 /home/sunamong.heliohost.org/cache 16K /home/sunamong.heliohost.org/etc 0 /home/sunamong.heliohost.org/httpdocs 32K /home/sunamong.heliohost.org/includes 0 /home/sunamong.heliohost.org/perl5 8.0K /home/sunamong.heliohost.org/private 0 /home/sunamong.heliohost.org/public_ftp 100K /home/sunamong.heliohost.org/ssl 7.1M /home/sunamong.heliohost.org/tmp 19M /home/sunamong.heliohost.org/git 24K /home/sunamong.heliohost.org/.nodenv 2.3G /home/sunamong.heliohost.org/love 3.5G /home/sunamong.heliohost.org/.npm 68M /home/sunamong.heliohost.org/.cache 0 /home/sunamong.heliohost.org/var 30M /home/sunamong.heliohost.org/usr 0 /home/sunamong.heliohost.org/dev 0 /home/sunamong.heliohost.org/.vscode 3.5 GB of node modules in .npm. Want me to delete that for you? I also noticed that your account is a cPanel transfer account. These old transfer accounts tend to have a lot of issues and strange bugs, so we recommend doing a reset on them anyways. This will also reset your storage back to 0 MB used.
  4. What files do you want deleted?
  5. What is the meaning of default domain? is it default domain username.helioho.st by default?
  6. Domain added. it can take up to 2 hours to start working.
  7. Thanks you!
  8. I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  9. Yesterday
  10. Thank you .
  11. Ahh I see. Thank you!
  12. Last week
  13. Thank you, everything is good 🙂 !
  14. Upload max size and post max size have been increased to 32MB for your account. The changes can take up to 2 hours to become effective.
  15. DKIM, SPF, and DMARC have been set up for the domain ngo.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. Please keep in mind that there is a sending limit of 50 emails per day. If you need more, you'll need to answer a few questions regarding who and what you're sending and we can increase that limit.
  16. Thanks! I’ve pointed ngonike.dev and www.ngonike.dev to the IPs shown in Plesk via A/AAAA records on my Squarespace DNS. Both domains should now serve the same site.
  17. I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  18. Glad you got it working. Let us know if you need help with anything else.
  19. This is usually caused by high server load on Johnny and is very common. Your website looks to be working correctly for me at the moment. I was able to open the portal subdomain and store subdomain without issue. See https://wiki.helionet.org/504_Gateway_Timeout
  20. Hello. What should I modify dns setting on cloudflare to make this work? I add an A record that points to 64.62.151.106 for name app.chengshil.eu.org. But this does not work. Best Regards, Sam
  21. Actually gsakola.in is allias to gsakola.heliohost.org in place of current gsakola.com because of this only I wanted same root directory for gsakola.in as that of gsakola.heliohost.org if it is easily possible. Thanks a lot for your help.
  22. Yes it was. Whoever owns Crowcast used our services to host the website, and they got banned for illegally distributing copyrighted content. We took their site down and put up that notice that it was suspended for violating our terms of service (which among other things prohibits copyright infringement and IPTV services). You're one of quite a few people who used crowcast and stopped by to ask what was going on. HelioHost is based in the USA and is subject to things like DMCA, so we're required by law to remove this stuff when it's reported or discovered. If we don't, we can be sued.
  23. 2 GB memory, 2 CPUs, and 50 GB storage is $7.00 per month, or $37.80 per 6 months with the 10% discount. Here is a link you can use to pay for your VPS. https://heliohost.org/vps/pay/?code=VIKPr17yUsIKJ52w
  24. Thankyou sir and heliohost team you are best❤️
  25. Backups deleted. I also disabled the scheduled job so it doesn't just immediately fill up again tonight when it runs. The account might take up to 2 hours to start working again.
  26. You're welcome. Please let us know if you need anything else.
  27. Yes, staff members can add domains for you at your request. You can ask for a .heliohost.us/.helioho.st domain, or a domain of your choosing if you have one through a domain registrar. Here's a wiki article describing the details: https://wiki.helionet.org/Addon_Domains
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