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I think this has happened before...Krydos can exclude it. Escalating.

Honestly, you should avoid using PHP's mail(). - Many shared hosts disable it. - Even if it works, emails often land in spam. - It doesn’t support authentication or encryption. PHPMailer (with SMTP) is much more reliable and is considered the best practice for sending emails in PHP today.

Do you think your site has a configuration error (eg. Php,...)🤔

Change both the outgoing and incoming mail sever settings to johnny.heliohost.org as above and try again. Many programs don't like when you use your domain in the mail server fields because the server identifies itself as johnny.heliohost.org when you connect. Also, (while not the case here) some people use Cloudflare, which can't pass mail connections.

That feature is only available for Morty users.

Your account has been reset, check your email for a new invite to recreate it.

Domain added. it can take up to 2 hours to start working.

Account has been reset, and a new invite was sent to your email address.

I already fixed like 10 errors and they kept leading to exponentially more and more errors. I'm not going to waste 6+ hours screwing around with it, and even then may not be able to fix everything. We're all volunteers and we don't get paid to work on your VPS. There are more important things like setting up the new Ricky server that would benefit the community more. You're welcome to hire a third party to fix the issues for you, but you're probably looking at $100+ per hour to fix issues like this. You're also welcome to start reading the error logs and fixing the issues yourself, but depending on your skill you may make things worse. It's really not difficult to backup your data and restore it after the rebuild. I rebuild my VPS every 6 to 12 months anyways just to keep them running at top performance.

Got it, thank you

Correct. Use mydomain.com/landingpage instead. Wildcard certs will technically work on the server if you were to manually generate them (you'll need to use external DNS as well as a third party tool to do this) then upload them to Plesk, but you'll have to do this process manually every 90 days. It's specifically the automatic issuance and renewal of wildcard certs that's not supported, not the certificate itself.

The account niyhi has been unsuspended.

Is there something we can assist you with?

Added links to my working subdomains and added DigitalPlat FreeDomain

Same view 🫠

No problem:3

Pls I receive the email that I violate the rule, and my account got suspended. Pls I didn't violate the rule, my colleague at work signed up his account on my device because he wasn't with his, and he needs to check something, pls unsuspend this account pls And keep this device as the owner of this account, thanks

Received, thanks!

Main domain changed.

The next time you experience a slowdown SSH in to your VPS and run this command wget https://heliohost.org/speedtest/100MB.bin and post the result. This will help us narrow down whether the issue is on your VPS hard drive, or the network within our cabinet.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Ohh, it works now. I find it not necessary to change the host names to tommy.heliohost.org (it works too, though), I used bochard.net. The problem is on me, I had input the wrong password that's why I won't be able to login, apologies.

You have to wait 2 hours after enabling it before it works. It's working now.

The settings shown in plesk don't work properly in our environment because of our non-standard implementation, and the fact that we allow external DNS. Very few people have actually gotten them to work, and even then they usually have to forgo SSL because many mail clients don't like the fact the server identifies itself by its server host name, which doesn't match your domain name. As I said above, please use your server's host name (johnny.heliohost.org, tommy.heliohost.org, morty.heliohost.org depending on the server you're on) for both of those host names, and the connection issues should go away.

It's not free. I forget the exact price, but it adds like $13 or $14/month to your cost for the license. do you still want to install this? Or would you prefer something free instead like Hestia?