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  2. Should be fixed. /tmp was full on Morty due to 3.7GB of passenger error logs clogging it up.
  3. That error is usually on our side and is usually caused by /tmp being full... thanks for reporting it, we'll look into it and get it cleaned up.
  4. Today
  5. Dear HelioHost Support Team, Thank you for reviewing my case. I would like to provide additional information regarding my website (https://ayaatsclothi.helioho.st/) to clarify its intended use and assure you of my good intentions. The website is part of a small e-commerce project. It allows users to place orders, and the order details are sent via email to the site administrator. Additionally, the admin can receive order and user interaction notifications through a connected Telegram bot, which helps manage and respond to customer requests efficiently. There is no misuse or violation of your terms involved. I plan to use the site solely for legitimate e-commerce purposes and communication with customers through secure and transparent means. I appreciate your support and hope you will consider restoring my hosting account. Sincerely, Benyamina Youcef Username: benyaminayoucef Email: benyaminayoucef2005@gmail.com My LinkedIn: https://www.linkedin.com/in/youcef-benyamina
  6. Dear HelioHost Support Team, Thank you for reviewing my case. I would like to provide additional information regarding my website (https://ayaatsclothi.helioho.st/) to clarify its intended use and assure you of my good intentions. The website is part of a small e-commerce project. It allows users to place orders, and the order details are sent via email to the site administrator. Additionally, the admin can receive order and user interaction notifications through a connected Telegram bot, which helps manage and respond to customer requests efficiently. There is no misuse or violation of your terms involved. I plan to use the site solely for legitimate e-commerce purposes and communication with customers through secure and transparent means. I appreciate your support and hope you will consider restoring my hosting account. Sincerely, Benyamina Youcef Username: benyaminayoucef Email: benyaminayoucef2005@gmail.com My LinkedIn: https://www.linkedin.com/in/youcef-benyamina
  7. Hi My username is thepottervault Can you please add the following domains to my account/site thepottervault.com thepottervault.co.uk Thanks very much Matt
  8. Thanks for the additional details. This support request is being escalated to our root admins for their consideration.
  9. Yesterday
  10. Solved on Discord: https://discord.com/channels/398197622168616962/398538798994161664/1400555113877209128
  11. That site is working properly for me. Please clear your cache.
  12. Need to activate node.js in my site as following: Application Root: /boomanerio.site/atlas Document Root: /boomanerio.site/atlas/public it says i do not have permission to change application root
  13. The dynamic paths are excellent for my situation. Thanks a lot for your help.
  14. Last week
  15. This was already handled here Marking this topic as solved. Let us know if you need help with anything else.
  16. The answer to this question was solved on discord: https://discord.com/channels/398197622168616962/398538798994161664/1400149694918688939 Lily offers MSSQL 2017 but it will needed to be added as an addon to your Tommy account.
  17. Domain added. it can take up to 2 hours to start working.
  18. Domain added. it can take up to 2 hours to start working.
  19. Yes i will be happy to do that. I will be soon donating too. Amazing work you guys do and i hope this will only grow. We people for the people together.
  20. @marcodalcanto Also, try to limit the number of returned rows. Example select first_name, last_name from users limit 25;
  21. Domain name changed to worksyncpro.helioho.st. Also, if you want to still add worksync.helioho.st, a staff member can set that as an addon domain for you.
  22. yes, thanks
  23. Account has been reset and a new invite was sent to your email address.
  24. I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  25. I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  26. You're welcome! 🙂
  27. Glad everything is working for you now. Thanks again for the 5 star review.
  28. I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  29. Remote access enabled.
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