New Topics
Showing topics posted in for the last 365 days.
- Past hour
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Request to Add Subdomains to My HelioHost Account
wolstech replied to Texus's topic in Customer Service
Several of these domains such as api.helioho.st and dev.helioho.st already belong to other users. The helioho.st domain is shared by thousands of users, so common names like this aren't going to be available on it. Is it OK if we put these domains underneath the texu one instead (e.g. api.texu.helioho.st, files.texu.helioho.st, etc.)? And no, since you'll be at 10 once these are added, you won't have any slots left to add subdomains under them. - Today
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Hello, I've tried to install Moodle 5.0 using Softaculous, and the required MariaDB version is 10.11.0. You can see in the attached file. Can you upgrade MARIADB? Thanks, Margarida
- Yesterday
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Your Lily account has been cancelled. You can cancel Morty here: https://heliohost.org/dashboard/delete/
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Yes we allow hosting a telegram bot. in fact we already have a few users using our service for hosting a telegram bot. You can read this guide for more information: https://wiki.helionet.org/Telegram_Bot
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No problem. Let us know if you need help with anything else.
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As above, what domain would you like to add?
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[Solved] Please unsuspend my Johnny account
ondatrain replied to ondatrain's topic in Suspended and Queued Accounts
Thank you, Mister.- 3 replies
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- unsuspend account
- unsuspend request
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(and 1 more)
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- Last week
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Subdomains added. it can take up to 2 hours for them to start working.
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[Inactive] Request for Database Backup After Plan Downgrade
Krydos replied to emmanuelfosso206's topic in Escalated Requests
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
Domain added. It can take up to 2 hours to function.
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[Solved] Requesting to add another domain to my account pandaaaa
KazVee replied to pandaaaa's topic in Customer Service
I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache -
What is your hosting account's username? (There's no account matching your forum email or username.)
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Thanks for the clarification, I was mistyping some entries. 🙂
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Your account is suspended for copyright infringement.
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[Solved] Please unsuspend me
MoneyBroz replied to Mialeeloo's topic in Suspended and Queued Accounts
This appears to be a request related to the account xcrow which has indeed been suspended for copyright infringement.- 2 replies
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- unsuspend account
- unsuspend request
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(and 2 more)
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Domains added. it can take up to 2 hours for them to start working.
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Account has been reset, you should receive an email to recreate your account shortly.
- 1 reply
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- 1
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Were you by chance watching Dexter on the website "xcrow.cc"? If so, the website has been taken down for copyright infringement.
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That domain has been added for you. Please allow it up to 2 hours to take effect, and make sure to set up your DNS.
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[Solved] Request to Add a domain and Increase mail quota
Krydos replied to msbsurfi's topic in Escalated Requests
Your email sending limit has been increased. -
That feature is only available to Morty users.
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Domain added. it can take up to 2 hours to start working.
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Domain added, it'll take effect within the next two hours.
