New Topics

It looks like yesod already figured it out, but for anyone who doesn't already know you can manage your PayPal subscriptions at https://www.paypal.com/myaccount/autopay/ If you cancel it through there it won't automatically try to bill you anymore, but your VPS will stay active until your payment runs out. We have had quite a few people ask for pay-as-you-go billing for VPS so you can just pay with one-time payments instead of setting up a subscription. This is something we will implement eventually, but like most things there is no exact ETA for it.

Did you download your backup from https://heliohost.org/backup ?

I'll go ahead and put it back for now with a redirect to your new one for you since you have old links floating around out there. Please go through your content and update the links to use the new domain, as there will be a point where the old domain will stop working entirely. Until then, your old domain will automatically direct users to your new domain when they visit it, so the links aren't broken. The alias can take up to 2 hours to function.

Fixed missing DNS zones. It should be available again shortly.

thank you~!

Thank, a bit conmplex to set DNS, May be the next time. i completed set up option 1 also it work fine.

DKIM, SPF, and DMARC have been set up for the domain pinahouse.heliohost.us. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

I paid. Can you re activate it. It's urgent

This should be supported. I can have Krydos check on it for you, but just need to know there the connection comes from. Do you know what IP address the inbound connection from Railway is coming from?

Domain added, will take effect in just under an hour. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Morty's IP for the new domain.

Installed. You can see the current list of installed modules for Johnny's Python 3.14 at https://johnny-info.heliohost.org/pyinfo/info3.14.py

Glad you figured it out.

Thank you very much for the response and for unsuspending my account. I have completely moved my Node.js application to an external server to prevent any further excessive memory usage on Tommy. The account will now only be used for the frontend static files / database, ensuring it remains well within the resource limits. I appreciate your help and understanding.

Domains re-added. They should work within 2 hours. And yeah, I agree that messaging can be confusing especially for users with external DNS who may not realize the domain needs to be added. The page was written with the expectation that users would be using our DNS (which back in our cPanel days was actually a requirement to add the domain). For users who do use our DNS, an unconfigured domain simply doesn't resolve and returns NXDOMAIN instead of that page, so its obvious its not set up. When external DNS is used, it's possible to force an unconfigured domain to resolve, and the server just shows that page because it has no idea what to do with requests for the domain.

Sounds good. Let us know if you need help with anything else.

Please don't create multiple threads for the same topic. It's possible the backup was performed before you created your PHP file. You'll need to either look for the PHP file in your own backup, or recreate it from scratch.

Subdomains added. It can take up to 2 hours for them to start working.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

Great, thanks. I will carefully go through the tasks and keep watching the https://heliohost.org/dashboard/load/ Thanks

Sorry for the delay.Yes, they're gone. Thanks

Domain added, it'll take effect in just under two hours.

Thanks again, migrated and documented all over the place so users already woke up to their homeland's music and morning news. There's just no way to remote-patch the server initially queried at the moment, so you may still see some hits to .org for a while.

Subdomains added. It can take up to 2 hours for them to start working.

Domains added. it can take up to 2 hours for them to start working.