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Domains added. It can take up to 2 hours for them to start working.

Username: hhfn Server: Tommy Main domain: hhfn.helioho.st Hello, My account (Username: hhfn) was suspended due to an unknown reason. I did not receive any mail about this suspension. Can you please investigate the issue and unsuspend my account? Added Text: I think the account is suspended automatically because of having two accounts in free server. The accounts I have are- 1. msbsurfi (My personal hobby account) 2. hhfn (I manage it for a non-profit organization named "Helping Hand For Needy") Previously both accounts were created on Johnny server with prior permission from Heliohost administration. So these accounts were excluded from the automatic suspension. But later "hhfn" was moved to Morty as Tommy and Johnny was having some issues (Probably the mail server was attacked) and the exclusion rule was removed. Yesterday "hhfn" gets back to Tommy again and I get two accounts on same free server. So please address the fact why there is more than one account and I request an unsuspension. Regards, MD Shifat Bin Siddique

There isn't any physical GPU support on the VPS plans, The GPU is a software emulated GPU with usually only 16mb of video memory so any intensive GPU application will not run properly.

Hi. Thank you for this great service. Username : jokorivai Host type: Tommy, 2GB Current Heliohost subdomain: buyut.heliohost.us As I have my own TLD (andantekno.id), I would like to create two subdomin here on Heliohost (Tommy, 2GB) simrsmp.buyut.heliohost.us momcare.buyut.heliohost.us * I currently have no idea what additional subdomain means: subdomain.buyut.heliohost.us or another subdomain.heliohost.us? And also add CNAME records on My Domain registrar pointing to them, as follows: [simrsmp.andantekno.id] pointing to [simrsmp.buyut.heliohost.us] [momcare.andantekno.id] pointing to [momcare.buyut.heliohost.us] Is that possible? If so, please help me with the subdomain creation. I really appreciate any help. Thank you.

Thanks for your help

Thank you, that worked with a 10/10 score!

What domain would you like to add?

Thank you very much for your attention and help!!!

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you.

Thanks, it works. Both passwords are updated properly. Regards.

Since Morty is using MariaDB 11.8 you created some databases with collation that doesn't exist in Tommy's MariaDB 10.5. After converting the collation of those tables to something that the older database understands the move seems to have succeeded now.

Reverse DNS for VPS72 has been set to altair.helioho.st.

Thank you!

Remote access enabled. host=65.19.154.90 port=5432 user=mirmil_birdz_admin dbname=mirmil_birdz password=<set in Plesk>

I don't see any running process listening on port 3000. Are you sure it's running?

Are you asking for WSGI restart access? https://wiki.helionet.org/Flask#Request_WSGI_Control_Access

So, the only table in the database had the name messages, and there were no other tables?

Envío video https://drive.google.com/file/d/1Fsry9rgYPIcsW8BjTvKp1OaNugXUITe_/view?usp=sharing

Fixed missing DNS zone. It should be available shortly.

Your domain cannot be added because the associated account has been refunded.

https://helionet.org/index/topic/67845-hh382360-refund-request/

Move completed

Fixed missing DNS zone. It should be available everywhere shortly.

This user has provided the table names in Discord: https://discord.com/channels/398197622168616962/398538798994161664/1503459825491771585

Thanks