Krydos Posted March 17 Posted March 17 I checked the logs for you, and it seems like a pretty simple error "TabError: inconsistent use of tabs and spaces in indentation" One of the reasons I'm not very fond of Python.
HelioHost Posted March 18 Author Posted March 18 Hi, Could you please tell me in which file you got that logs what is the location. I think the tab error you are talking about is for print statement and that I had resolved. On Wed, 18 Mar 2026, 12:25 am HelioHost Support, wrote: > I checked the logs for you, and it seems like a pretty simple error > "TabError: inconsistent use of tabs and spaces in indentation" One of the > reasons I'm not very fond of Python. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67156 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted March 18 Posted March 18 The error I posted was located in a log that is inaccessible by non-root users. WSGI logs don't always get filtered into your account like they should.
HelioHost Posted April 4 Author Posted April 4 Hi, Could you please install the reportlab==4.2.2 package. Thank you. On Wed, Mar 18, 2026 at 8:14?AM HelioHost Support wrote: > The error I posted was located in a log that is inaccessible by non-root > users. WSGI logs don't always get filtered into your account like they > should. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67156 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
KazVee Posted April 4 Posted April 4 Hello! When you ask for Python modules to be installed, please always provide the version of Python you're using up front. All module installation requests should always contain all the following details: 1. Your account username. 2. Your server. 3. The version of Python you're using. 4. The module(s) you need, including any specific version numbers. 5. We also ask that users look search on the list of modules to see if what they want is already available. You can read more information about how to ask for Python modules here: https://wiki.helionet.org/Python_Tutorial#Request_Additional_Python_Modules All staff are unpaid volunteers who donate their free time to help users. It'd be better to provide the required information up front, instead of hoping someone will spend time digging through 34 or so messages in a long email chain to find where you confirmed you were using Python 3.12 almost a month and about 27 messages ago. On March 7 you advised you were using Python 3.12. Have you switched to Python 3.9 since then? If you're still using Python 3.12, is there a reason you need the older reportlab version 4.2.2, when reportlab 4.4.4 is already available on Morty? You can see a list of installed modules for Python 3.12 on Morty here: https://krydos3.heliohost.org/pyinfo/info3.12.py Thanks!
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