[HH#907411] Request to Reinstate Single Account & Apology for Policy Violation

[HelioHost]

Username: elogrimhamed3, Server: Tommy, Main domain: dodo.helioho.st

Dear HelioHost Support Team,

I am writing to sincerely apologize for unintentionally violating your
Terms of Service by creating multiple accounts. I recognize that I also
missed the 24-hour window to address this issue and take full
responsibility for my oversight.

I have since thoroughly reviewed the Terms of Service and completely
understand the critical importance of the one-account-per-user policy,
which is in place to ensure fair resource distribution for all users in the
community.

Could you please kindly reinstate my primary account and suspend or delete
any other accounts associated with my email address? I would be grateful if
you could keep the following account active:

? Username to keep: elogrimhamed3
? Email associated with the account: [elogrimhamed3@gmail.com]

I assure you that I will strictly adhere to all HelioHost rules moving
forward and will ensure this does not happen again. Thank you very much for
your time and for considering my request.

Sincerely,
elogrimhamed3

[KazVee]

Looks like you've raised another duplicate request here: https://helionet.org/index/topic/65774-request-to-reinstate-single-account-apology-for-policy-violation/

However you have already been answered here: https://helionet.org/index/topic/65705-solved-appeal-for-one-account-elogrimhamed3/#findComment-294264

Could you please kindly review the answer already provided to you. 

I've now asked you over three times to stop creating duplicate forum threads for the same issue. 

Could you please kindly review our Three Strike Policy here: https://wiki.helionet.org/Suspension_Policy#Three-Strike_Policy

1st Request: https://helionet.org/index/topic/65639-urgent-help-needed-—-document-root-locked-504-gateway-php-settings-app-setup-username-osamalovirboy-site-turkiiiheliohost/#findComment-294043
2nd Request: https://helionet.org/index/topic/65706-technical-assistance-needed-database-error-during-sngine-script-installation/#findComment-294280
3rd Request: https://helionet.org/index/topic/65774-request-to-reinstate-single-account-apology-for-policy-violation/#findComment-294438
4th Request: This email. 

All helpers are unpaid volunteers who donate their time to assist others.

Asking the same question in multiple posts can lead to wasted effort and slower support.

For guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help? 

To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? 

For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA 

Posting the same question multiple times may delay answers to your request as well as to other users who ask for help.

 

[ELOGRI]

My Apology for the Duplicate Requests

Dear HelioHost Support Team,

Thank you for your response and for linking the previous threads. I sincerely and deeply apologize for my actions.

I now fully understand the issue. I was confused by the process and, in my anxiety to resolve the account problem, I made the critical mistake of creating multiple threads. I see that this has wasted the valuable time of your volunteer team, and for that, I am truly sorry.

I have now carefully reviewed the original answer you provided in the first thread. I will follow the instructions given there and will not create any new posts or send any more emails regarding this matter. I will wait patiently for any further updates on the original request.

I have also read the Three-Strike Policy you linked, and I understand the seriousness of my actions. I assure you that I will strictly adhere to all forum rules and guidelines moving forward.

Thank you again for your patience and for the work you do.

Sincerely,
elogrimhamed3

[MoneyBroz]

Can you provide us with proof that you have a valid license for the sngine software you're using?

[ELOGRI]

Proof of License for Sngine Software

Dear HelioHost Support Team,

Thank you for your message and for giving me the opportunity to clarify this.

The Sngine software I am using is open-source software distributed under the GNU General Public License v3 (GPL-3.0). This is a widely recognized and valid software license that grants me the freedom to use, modify, and distribute the software.

As proof, I have attached the official LICENSE.txt file that came bundled with the Sngine software, which contains the full text of the GNU GPL v3. This file is included in the root directory of the standard Sngine installation package.

You can also verify the licensing information on the official Sngine project sources or website.

My use of the software is fully compliant with the terms of this license. Thank you for your time and for reviewing this matter.

Sincerely,
elogrimhamed3

Sngine LICENSE.txt

[MoneyBroz]

This software is not open source. Nothing publicly states this. if the software you are using is nulled then just admit it and we can unsuspend your account as long as you remove it. Lying about it will just make it worse for you.

[ELOGRI]

Regarding the Sngine Software
Dear HelioHost Support Team,

Thank you for your honesty. You are correct, and I want to be fully transparent with you.

I admit that I obtained a nulled version of the Sngine script from an unofficial website (codelist.cc) without purchasing a valid license from CodeCanyon. This was a mistake, and I sincerely apologize for violating your Terms of Service and for my initial lack of clarity.

I accept your offer. Please unsuspend my account. I promise to immediately and permanently delete all the nulled Sngine files from my hosting account. Furthermore, I commit to purchasing a genuine, licensed copy of Sngine from the official CodeCanyon platform if I decide to use it in the future.

Thank you for your understanding and for giving me a chance to correct this.

Sincerely,
elogrimhamed3

[MoneyBroz]

The account gjamesbrown76 has been unsuspended. You have 24 hours to remove the nulled software or it will be resuspended.

[wolstech]

The gjamesbrown account has been unsuspended again. As above, please remove the pirated software within 24 hours.

Also, do not under any circumstances create another account. Creating another account or failing to remove the pirated software will result in a permanent ban from our service.

[ELOGRI]

Account Unsuspended - Confirmation of Compliance

Dear HelioHost Support Team,

Thank you so much for unsuspending my account and for your understanding.

This is to confirm that I have immediately and permanently removed all the nulled Sngine software from my account (gjamesbrown76) as you requested, right after receiving your email.

I truly appreciate you giving me a second chance. I will ensure full compliance with your Terms of Service moving forward.

Best regards,
elogrimhamed3

[Krydos]

6 hours ago, ELOGRI said:

a second chance

Seems more like your 15th chance to me.