hostmysiteplease Posted July 4 Posted July 4 Was trying to back up my Wordpress sites so that I can remove them and it went over the limit. I've been having problems with wordpress being hacked and I wanted to remove the wordpress installations in my account
Krydos Posted July 4 Posted July 4 I don't see anything obvious to delete. Backups 0 MB Emails 21.04 MB Files 1816.65 MB Trash .01 MB Logs 9.13 MB PSQL 0 MB MySQL 285.84 MB Total 2132.67 MB You're 132 MB over your limit. 881M /home/hostmysiteplease.helioho.st/httpdocs 12K /home/hostmysiteplease.helioho.st/harlemtechnologies.com 259M /home/hostmysiteplease.helioho.st/conarim.com 221M /home/hostmysiteplease.helioho.st/dhamira.co.ke 87M /home/hostmysiteplease.helioho.st/waa.co.ke 8.0K /home/hostmysiteplease.helioho.st/nilijua.xyz 24K /home/hostmysiteplease.helioho.st/private 12K /home/hostmysiteplease.helioho.st/.composer 109M /home/hostmysiteplease.helioho.st/yourcompanysolutions.online 8.0K /home/hostmysiteplease.helioho.st/mwenendo.xyz 263M /home/hostmysiteplease.helioho.st/mvuke.cloud 4.0K /home/hostmysiteplease.helioho.st/node 0 /home/hostmysiteplease.helioho.st/wordpress-backups 0 /home/hostmysiteplease.helioho.st/.wp-cli If you let us know what to delete we can delete it for you to get you back under the limit. You can also regain access to your account instantly without help from an admin if you want to upgrade your storage at https://heliohost.org/dashboard/storage/
hostmysiteplease Posted July 5 Author Posted July 5 Oh, I didn't know that. I've bought an upgrade. Thanks
KazVee Posted July 5 Posted July 5 Thank you for the donation! π I see that your account storage is now increased, so I'll mark this thread as [Solved] but please give us a shout if we can help with anything else.
hostmysiteplease Posted July 5 Author Posted July 5 I am still getting an error: " Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. "
wolstech Posted July 5 Posted July 5 Your domains are working for me. Where are you seeing this error?
KazVee Posted July 5 Posted July 5 Your sites load for me. Did you clear your cache? https://wiki.helionet.org/Clear_Your_Cache
hostmysiteplease Posted July 5 Author Posted July 5 Thanks alot. It's working now. I really appreciate your patience dealing with a noob like me Thanks a ton! 1
KazVee Posted July 5 Posted July 5 Glad to hear it's working now! π I was joking in the staff chat that even though I often remind users to clear their cache, it's not something I really do myself. Yes, it has caused me problems. No, I probably won't learn to clear my cache more often... π
Recommended Posts