msbsurfi Posted February 3 Posted February 3 Hello, I am intending to give all my club members a branded mail. Since most of the shared hosting servers are somehow blacklisted (even Tommy is found in a blacklist according to Mxtoolbox), emails are not delivered into inbox. This is a crucial step for email services to deliver all mails to inbox. Heliohost VPS plans provide dedicated IP address. If I use this IP for email services, will all email arrive in inbox? My club currently has 250+ members which is growing, but no one will misuse the email address. So I hope there will be no option for getting into a blocklist. Can you please ensure me- 1. Email client can be set up in VPS (250+ accounts) 2. Provided dedicated ip is not in any blocklist. Best Regards, MD Shifat Bin Siddique Quote
wolstech Posted February 3 Posted February 3 If you're referring to UCEPROTECTL3, that one can and should be ignored. The list's own publisher basically says "don't use this for spam filtering" because it's so wildly inaccurate (their L1 and L2 lists are the "normal" blocklists most think of). They almost never remove entries from L3 and also do not accept delisting requests for L3, so it is basically useless. The list seems to include most data center IP ranges that aren't one of the giant tech companies. You're welcome to use the VPS for email services, however keep in mind that you, as the subscriber, are responsible for ensuring proper use of our services. This includes ensuring that your users do not send spam, phishing, or other abuse, and promptly addressing such abuse if it occurs. We typically pass spam complaints for VPS IPs along to the email address on the VPS account. If you receive abuse reports, you must fix the issue quickly (e.g. change compromised passwords, ban the user if it was intentional, etc.). Failure to address abuse, intentionally allowing abuse, or HelioHost receiving an excessive number of abuse reports for your VPS may be subject the VPS to suspension or termination. Quote
msbsurfi Posted February 5 Author Posted February 5 Hello, We'd like to buy the Mercury VPS plan. Can you please tell me- 1. Will it offer us a free dedicated IP address which is not listed in any mail blacklist? 2. I am afraid of command line server maintenance, will you install hestia (Available for free, I found in the forum) or any other server management software for us. 3. Will you also setup email server and give us IMAP, POP and SMTP configurations? 4. Since PayPal is not available in Bangladesh, I can't directly purchase the plan. But I can pay to the donorbox url attached with my dual currency card. Or I can send USDT cryptocurrency from Bangladesh (USDT requires very small gas fee, other channels mentioned in donate page requires high gas fee 😓) 5. These emails will be used by Medical Students (Our Club: Dhaka Medical Research and Academic Club), so chance of abuse is about zero. But I'll monitor everytime. If a VPS account is created, then 3 accounts will be used from same mobile and computer. Johnny : msbsurfi (My personal account using for testing) Tommy : HHFN VPS : new VPS username So please mark it to not suspend. Best Regards, MD Shifat Bin Siddique. Quote
wolstech Posted February 5 Posted February 5 Krydos will need to assist you since you both want Hestia installed and because Paypal is not available in your country. We do have Stripe as well (which is what Donorbox uses behind the scenes), but I'm not sure whether there's a way to manually accept a single payment through that. Note we do require VPSes be purchased in 6 month intervals when manual/non-Paypal payments are used due to the required manual labor needed to process them. Escalating. Quote
Krydos Posted February 5 Posted February 5 4 hours ago, msbsurfi said: 1. Will it offer us a free dedicated IP address which is not listed in any mail blacklist? If you purchased a VPS right now the next available number is VPS96 and the IPv4 is 65.19.166.235. This IPv4 address is listed in UCEPROTECTL3 just like every other IPv4 our ISP can sell to us, and there is no way to remove it. This IPv4 is dedicated only to you for as long as you pay for the VPS. The IPv4 price is included in the price of the VPS. 4 hours ago, msbsurfi said: 2. I am afraid of command line server maintenance, will you install hestia (Available for free, I found in the forum) or any other server management software for us. Yes, Hestia can be installed for you. 4 hours ago, msbsurfi said: 3. Will you also setup email server and give us IMAP, POP and SMTP configurations? Sure. 4 hours ago, msbsurfi said: 4. Since PayPal is not available in Bangladesh, I can't directly purchase the plan. But I can pay to the donorbox url attached with my dual currency card. Or I can send USDT cryptocurrency from Bangladesh (USDT requires very small gas fee, other channels mentioned in donate page requires high gas fee 😓) Like Wolstech said we recently set up a Stripe account, but it hasn't been integrated into the VPS signup page yet. I created this payment link for you though. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ It will charge $21.60 every 6 months. Like Wolstech said we require at least 6 months for all payments that require manual verification. We're not going to sit here and manually update the expiration date of 100 VPS every month. It's too much work. 4 hours ago, msbsurfi said: 5. These emails will be used by Medical Students (Our Club: Dhaka Medical Research and Academic Club), so chance of abuse is about zero. But I'll monitor everytime. If a VPS account is created, then 3 accounts will be used from same mobile and computer. People get hacked all the time, and then bots send out spam emails from their account. Like Wolstech said, you just need to monitor the situation and shut it down quickly if it happens. Quote
msbsurfi Posted February 5 Author Posted February 5 Thanks a lot. But our aim is to make sure mails are arriving at inbox not spambox. I search about uceprotectl3 and found that Some services like Gmail put uceprotectl3 mails in spam. This is concerning. https://support.google.com/mail/thread/125276669/emails-going-to-recipient-spam-folder-from-the-business-email?hl=en If you offer us IP address from other ranges which is not blacklisted, we are going to buy it. These mailboxes will be used by Medical Students and they may try to reach reputed universities and professors using the mail addresses. So IP reputation is very much important for us. Please guide a solution. Main reason for buying a VPS is Mail. Regards, MD Shifat Bin Siddique Quote
Krydos Posted February 5 Posted February 5 1 hour ago, Krydos said: This IPv4 address is listed in UCEPROTECTL3 just like every other IPv4 our ISP can sell to us, and there is no way to remove it. On 2/3/2025 at 12:50 PM, wolstech said: If you're referring to UCEPROTECTL3, that one can and should be ignored. The list's own publisher basically says "don't use this for spam filtering" because it's so wildly inaccurate (their L1 and L2 lists are the "normal" blocklists most think of). They almost never remove entries from L3 and also do not accept delisting requests for L3, so it is basically useless. Quote
Krydos Posted February 5 Posted February 5 1 hour ago, msbsurfi said: Some services like Gmail put uceprotectl3 mails in spam. Our main IPv4 that sends no-reply@heliohost.org and support@heliohost.org is listed in the UCEPROTECTL3 as well. We have 3994 accounts using Gmail. All of them get delivered to Gmail just fine so your information is very incorrect. If our main IP wasn't able to send emails to those account none of them would have been able to click the link and create their account in the first place. Quote
msbsurfi Posted February 5 Author Posted February 5 Yes, it's looking incorrect, I have search some other sources. I need to Pay with the link and paste transaction ID for VPS? Quote
Krydos Posted February 5 Posted February 5 Yes, if you want to get a 1 GB memory, 2 CPUs, and 50 GB storage Mercury VPS for 6 months here is the link to pay https://buy.stripe.com/5kAaEWf8t68GeKkdQQ Also go to https://heliohost.org/password/ and submit a username and a password for your VPS. The username has to be unique so don't use one that is already in use. After doing those 2 steps post back here to let us know and I'll build the VPS for you. Quote
msbsurfi Posted February 5 Author Posted February 5 Ok. It's midnight here. I am completing the task tomorrow morning and posting here. Thanks for support. Quote
msbsurfi Posted February 6 Author Posted February 6 We are facing some issue as the card requires renewal. We'll back in 3-4 days. Quote
msbsurfi Posted February 14 Author Posted February 14 (edited) Hello, Payment is done. Username: dmcrac Can you please check. I used hestia which has roundcube webmail built in. But this is not much customizable. Rainloop mail has a good customization option but lacks password change plugin for hestia (This plugin available for cPanel, Direct admin these are costly, ISPconfig etc). Can it be installed along with password changing feature? You can use panel.dmcrac.org as FQDN. I have created A record pointing 65.19.166.235 Regards, MD Shifat Bin Siddique Edited February 14 by msbsurfi Quote
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