msbsurfi

Username: hhfn Server: Tommy Main domain: hhfn.helioho.st Hello, My account (Username: hhfn) was suspended due to an unknown reason. I did not receive any mail about this suspension. Can you please investigate the issue and unsuspend my account? Added Text: I think the account is suspended automatically because of having two accounts in free server. The accounts I have are- 1. msbsurfi (My personal hobby account) 2. hhfn (I manage it for a non-profit organization named "Helping Hand For Needy") Previously both accounts were created on Johnny server with prior permission from Heliohost administration. So these accounts were excluded from the automatic suspension. But later "hhfn" was moved to Morty as Tommy and Johnny was having some issues (Probably the mail server was attacked) and the exclusion rule was removed. Yesterday "hhfn" gets back to Tommy again and I get two accounts on same free server. So please address the fact why there is more than one account and I request an unsuspension. Regards, MD Shifat Bin Siddique

Thanks, it works. Both passwords are updated properly. Regards.

I can not change the password of heliohost dashboard with username: dmcrac After clicking on the link from forget password email, I enter new password and press next which produce a 500 error message (heliohost.org/reset/vps/) Also I need to change the SSH password.

Yes, I want to just move to Tommy. Username: hhfn

Hello, Some of my sites was migrated to Morty during the 504 incident of Tommy server, now we want to back to Tommy again. But as the credit was expired 7-8 days before, I see negative credit currently. So please tell me what to do now. Username: hhfn Regards, MD Shifat Bin Siddique

Request 2 Username: msbsurfi Domain: dmcbonesbank.org Email: support@dmcbonesbank.org Answer to requirements: 1. Hourly 100 mails and daily 500 mails 2. User Registration and Donation form submission 3. They click on the unsubscribe link sent at the footer of every mail. 4. Created 5. Created 6. Yes 7. No we do not share or sell email addresses or any info 8. Example email attached

I have added the unsubscribe link, it will be added in future mails. (https://www.hhfn.org.bd/unsubscribe/)

Sure I'll edit the mail template to add instructions on how to opt out/unsubscribe

1. 500 is ok for now I think, during bulk mail sending (update to members) I'll require 200 mails to be sent within a minute. So hourly 500 mails and daily 1000 mails will be far more safe though during normal days total mail count will be within 10-20. 2. Submission of forms mentioned before. 3. They can just reply to remove their info from database, we regularly check inbox. 4. Created 5. Created 6. No currently emails do not have a unsubscribe link, recipients have to reply back to unsubscribe 7. No we do not share or sell email addresses or any info 8. Example email attached (Todays Update email to our members)

Username: hhfn Domain: hhfn.org.bd Can you please remove the mail sending restrictions for support@hhfn.org.bd and allow unlimited mail sending. This mail is used to send regular updates to our members who registered themselves via https://hhfn.org.bd/membership/ Also people get confirmation mails when they fill this form: https://hhfn.org.bd/fund-request/ Also there is a good amount of options in admin panel which uses this mail address to continuously notify admins, mail triggered by their activities. We'll soon add the privacy policy and report abuse option in our website for compliance to terms of Heliohost. Regards, MD Shifat Bin Siddique

4. Done 5. Done I also added a site wide footer and a terms and conditions acceptance during registration with the instructions to delete their account and to report abuse. You can check the registration page at logbook.msbsu.com/register

Sure, as I am currently developing the site, I'll be here with all criteria met up once I am done.

2. Recipients of the emails are registered users of the system. There will be no promotional emails sent or no emails to any unregistered users. 3. As there is no promotional email sent, I think they do not need to unsubscribe. All the mails will be verifications or some events triggered by them in the website. (Transaction info etc). If they want to unsubscribe, they are to stop using the system. I can delete accounts on request. 4. No 5. No (But I will monitor any abuse) 6. No 7. Never 8. Hello [Name], A new transaction has been made by [someone], the owe you BDT [amount] Details: [details] Amount: [amount]

Username: msbsurfi Add some more domains: dmcbonesbank.org Remove some domains: msbsurfi.tech edu.msbsurfi.tech

Hello, Please add a domain logbook.msbsu.com to the account msbsurfi And I also request to increase the mail quota of my account to 500 daily and 100 hourly. I'll use mail for some of my personal projects that will be used by me and my friends and only registered users will get these mails. Regards, MD Shifat Bin Siddique

A payment has been made. Please check.

r...4@gmail.com

Is it $2 or $1 for a already existing johnny account? In the upgrade page of dashboard I see $1 but the link is for $2.

Hello, I'd like to shift my personal heliohost account (Username : msbsurfi )to Tommy server for better experience. Since PayPal is not available in Bangladesh, I need a stripe link to pay. I also need to change the email address of another account (Username: dmcrac ) which currently is using my email address. Should I give the new email address here? Best Regards, MD Shifat Bin Siddique

Thanks, account is created.

Hello, Please send the invite to t...7@gmail.com Regards, MD Shifat Bin Siddique

Hello, A payment has been made using GPay. Regards, MD Shifat Bin Siddique

Hello, I have suggested my friend to host his startup website on heliohost. Since PayPal is not available in Bangladesh, I need a stripe link to pay for it. I'd like to buy a Morty hosting for 12 months with username trustinnova Regards, MD Shifat Bin Siddique

Thanks, it's working now. Regards, MD Shifat Bin Siddique

Information about the account: a. HelioHost username: msbsurfi b. Server: Johnny c. HelioHost main domain: msbsurfi.helioho.st Hello, my account is suspended and it can not be renewed. Also I have renewed it 20 days ago, so it may not be suspended due to inactivity. Regards, MD Shifat Bin Siddique