mrobo Posted July 19, 2015 Posted July 19, 2015 I am missing mysql database "mrobo_titan-ras" (probably from 16.07.2015) from my website hosted on johnny.heliohost.org, was there some server blackout? The web files seems to be o.k. only db shows 0.00 MB.
mrobo Posted July 23, 2015 Author Posted July 23, 2015 What is on? I posted the name of my missing db have you something founded out?
yashrs Posted July 24, 2015 Posted July 24, 2015 This support request is being escalated to our root admin.
Krydos Posted July 24, 2015 Posted July 24, 2015 The database mrobo_titan-ras should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. Let us know if you're still having any issues accessing your data.
mrobo Posted July 25, 2015 Author Posted July 25, 2015 the db exists, but is empty 0MB I must correct my problem I am not missing db, but I am missing data in my db!
mrobo Posted July 25, 2015 Author Posted July 25, 2015 I must correct my problem I am not missing db "mrobo_titan-ras", but I am missing data in my db "mrobo_titan-ras", the size of db shows me from cpanel 0MB!
wolstech Posted July 25, 2015 Posted July 25, 2015 Did you check in phpmyadmin? I've seen cP say 0MB even when the data is in fact all there. If its truly empty, krydos may need to restore it again.
mrobo Posted July 26, 2015 Author Posted July 26, 2015 no I see 0MBand PHPAdmin not working (see nothing white screen only after login)
Krydos Posted July 27, 2015 Posted July 27, 2015 I changed the password on your account, logged in, and verified that the data is showing up in phpmyadmin. Your new password has been emailed to your contact email address. Let us know if you're having trouble logging in, or if you still can't figure out how to see the data in your database.
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