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Found 5 results

  1. Hey I have an issue when I'm trying to send emails to gmail accounts and adding these mails to gmail app. DKIM and SPF might be the problem I think.
  2. Hi, I'm trying to install Bugs with Softaculous but every time I get an installation failed error message in the install page. Could you hep me? I tried to install it also by uploading and installing it manually, but I get session_startand headerserrors... Thanks
  3. Dear Support, My hosting account at HelioHost has been suspended for inactivity. I have tried to log in but all what I got was: "Login Attempt Failed!". I also couldn't reset password because of following: Password change cannot be completed: Account is currently suspended! Please contact the billing/support department. How can I get an access to my HelioHost account? My domain: rich.heliohost.org My cPanel login: getrich Thanks in advance.
  4. First, I only have one web hosting account! In other words, I just recreates my account.. It would be better to review my creation history that listed below: First registration, is on Johnny. But I move my account to Stevie. Now, I try to recreate my account in Stevie hoping the mild AJAX error would be fixed. And note that the password that I've used on all of those (re)creation have 18 characters, all alphabets are in lower case, and have two numbers. Here is the problem, every after the creation of my account, I always use Password Reset to get my password because all of my login attempts without resetting my password were always failed. Why it's happening?
  5. I want to park a domain such as (secondlevel.domain.co.cc) to a free .heliohost.org domain. I tried with one and two nameservers. I tried with a CNAME record and A record pointing to the shared IP address . I ended up viewing HELIOHOST ACCOUNT QUEUED message instead of my website. Server: johnny Username: gforcefo
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