Luigi123

Translate to English: Hello I would like to request remote access to the PostgreSQL database: Server: ricky.heliohost.org Name of the database: vicktor_Dahlia_ERP Database user: vicktor_vicktor Access: all IP Thanks in advance!

Your account was suspended for causing a high server load. I have unsuspended your account, but please try to limit the load you put things on our servers. As it slows down but not only your site but all of other Heliohost users are sharing your server. Causing high server load. 182% more cpu than #2, and 300% more memory than #2. /home/randya/public_html/pixivrss/rssV2.php

It’s currently archived. Escalating to have it restored.

Your account is currently archived. Escalating to have it restored.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

What is the IP that you got blocked?

I think we do support but I’ll have to escalate it to our root admin to check on this for you. Escalating.

This support request is being escalated to our root admin.

Alright that’s great! If you have any questions or problems, don’t hesitate to ask us. We are here to help!

Trying adding this code inside your .htaccess file: RewriteEngine On RewriteCond %{HTTPS} off RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] This will force users to use https:// when they enter your domain instead http. If you have any codes inside your .htaccess file, then add it all the way to the top. That’s it, just save it and see if that works. I strongly recommend that you should make a copy of the .htaccess file.

Username harshsha has been unsuspended. The rest will remain suspended.

@raquib: If you have any issues, please reply to this topic: https://www.helionet.org/index/topic/35880-ftp-problem-and-question/ that I just create it for you instead here. It doesn't belong here.

This support request is being escalated to our root admin.

Are you able to login now?

I highly recommend that you should switch to “Retro” style page for now until we make a 100% fundraiser goal for our new server named “Sparkie”. Because we need to have a server so we can put all Tommy Accounts while we’re updating our Tommy Server.

This support request is being escalated to our root admin.

Moved to “Customer Service”.

Also, maybe try to open a different browser and see if that works. Because sometime the browser is weird.

Hmmm. I’m just going to escalate it to our root admin to help you with that. Escalating.

What do you mean “Muitiphp” option can’t open? You should able to change it. Could you send us a screenshot of what is it look like please? Also, moved to “Customer Service” category.

Let’s see our root admin can install that for you. Escalating

Not yet. We need to wait for our root admin to enable this for you.

We recommend that you create a new account.

You have been suspended for Phishing as we have received an email of the complaint from our provider. https://www.helionet.org/index/topic/35796-hh563555-office-365-phishing-site-louiseattaqueweb/?do=findComment&comment=158569 Phishing cannot be unsuspended, deleted or backup. You will need to create a new account. Please note that you will need to pick a different email address and username.