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jje

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Everything posted by jje

  1. I have reset your password and PM'ed you a new one. Please login thru the HelioHost homepage.
  2. Pinning as this topic is helpful
  3. It costs us $12 for each IP address we purchase. You can see where this is going... We can give individual sites a dedicated IP if the webmaster pays $12 to cover these fees.
  4. 1. Yes, as long as it doesn't cause very high server load. 2. Yes, your site can be in any language you please, but all support requests on HelioNet must be in English.
  5. We are proud to announce the release of the brand new Official HelioHost Wiki This brand new wiki contains articles which answer many of the commonly asked questions which people ask on HelioNet as well as troubleshooting solutions. Furthermore, the articles constructed on the wiki are written and created by users like yourself who like to share their experiences with the community. Take a look... wiki.helionet.org To contribute to the wiki, you will need more than 20 posts on HelioNet. If you have 20 posts or more, and you wish to contribute, then please reply to this topic with your cPanel username, and I will PM you with a changeable username and password. We also value your feedback - please reply to this topic with any questions or feedback. Thanks,
  6. Closing due to inactivity.
  7. Thanks! We value your feedback and I look forward to looking at the responses.
  8. Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947
  9. Glad your problem got solved Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947
  10. Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947
  11. Glad your problem got solved
  12. Sorry, but it is impossible for us to offer VPS like Wizard stated. We value your feedback. Please spare 2 minutes to fill in a quick survey http://www.helionet.org/index/index.php?showtopic=8947
  13. This support request is being escalated to our root admin.
  14. Glad your problem got solved. Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947
  15. Yes, I am seeing the same as you. I thought that a directory listing meant the site was 'working'. Try using 'index.php' instead of 'index.php1'. If you don't want to rename the file, read up on 'Document Root' for your .htaccess file
  16. There was a problem with your database record - should be fixed now If you are still seeing the suspended page then please clear your cache
  17. Is there a .htaccess file in the directory of the script. If so, could you paste what it says?
  18. Could you create a new PHP file and type in the following code? <?php echo "PHP is working"; ?>
  19. As in, what URL are you using to connect to FTP? Example: stevie.heliohost.org
  20. What 'extra features' would VPS have?
  21. What host are you using?
  22. Glad your problem got solved Please spare 2 minutes to complete our survey: http://www.helionet.org/index/index.php?showtopic=8947
  23. This support request is being escalated to our root admin.
  24. Your account is 'Active' and no action is required. However, you should be able to login to your cPanel fine? Are you logging in thru the HelioHost homepage?
  25. I am seeing your website fine?
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