jje

Glad your problem got solved. Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947

Your welcome Yup, the nameservers are the same.

Your account has been deleted. Please resignup.

Glad your problem got solved.

I'm sorry- are you requesting us to send an email for a reply? If so, when composing a reply, click on 'Enable email notification of replies'. Thanks

This support request is being escalated to our root admin.

What is this attacker actually doing to affect your site?

Please can you confirm that you would like me to delete this Addon Domain? It appears to be working properly already?

Unfortunately not. If you use a color code editor, it could help you identify mistakes. If the Internal Server Errors are occurring on the simplest of pages even when the server load is low, let me know and I'll check it out.

Sorry, I can't find your account in the database. It might have been deleted due to inactivity. Feel free to signup again.

Try putting this in at the end of your .htaccess <Files 403.shtml> order allow,deny allow from all </Files> deny from **.***.***.*** Replace **.***.***.*** with the IP you want to block

I just blocked myself from my own site via IP Deny Manager (lol) and now when I access my site I see 403 Forbidden? Looks like IP Deny is working from my end then? After using the IP Deny Manager, my htaccess looked like: <Files 403.shtml> order allow,deny allow from all </Files> deny from **.***.***.***

Your welcome Glad your problem got solved.

.html files are easy for the server to process, as the server only has to give the browser the original code and the browser processes it. However, other files have to be processed at the server end (PHP, PL, etc), causing more stress for the server. Another reason of 500 Internal Server Errors is a programming error, either in the file itself or the .htaccess file.

I cannot find your domain, elredsiaprep.co.cc, in the database. It might have been terminated due to inactivity. If you provide your username, I can search the database for your account further, and possibly find out what happened to it.

We apologise for the recent high server load. When more users move to Johnny, the server load should be evened out on both servers. Any user is entitled to request a move to Johnny by following the instructions at http://www.helionet.org/index/index.php?showforum=72 The server load is accessible in the top right corner of HelioNet, and is best when it is below 20.00

Yup - I compared your HelioNet username with the database and it showed that your actual username is exactly the same. Glad your problem got solved.

Glad your problem got solved

Glad your problem got solved.

I'm seeing your site fine. Please clear your cache.

No, I was just making assumptions. Sorry if they were incorrect. I was assuming as my site and byron's site showed Account Queued, and we're both on /home/, and other people were reporting the Account Queued error, and others were seeing a weird directory list. Therefore, I presumed it was due to the partitions, or it could have been a coincidence. I presumed that it was a file corruption because people were seeing an unrelated directory listing. Sorry,

Glad your problem got solved

Your PHP thumb script is showing this error: On the PHP website, it says: Using our phpinfo() file, we have determined that we are using version 5.3.5. Your old host was probably using an older version of PHP where the function wasn't deprecated.

Your welcome

We are currently experiencing some technical difficulties on Stevie and we apologise for any inconvenience. Please keep discussion related to the matter in the escalated topic: http://www.helionet.org/index/index.php?showtopic=8965 We will post any updates at our twitter @HelioHost Moving to Customer Service and Closing...