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jje

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Everything posted by jje

  1. jje
    Is there any way the Support Admins could enable Java on user's account?
  2. jje
    Great! Glad your problem got solved.
  3. jje
    This is due to the configuration of your WordPress site. Read up on: http://codex.wordpress.org/Changing_The_Site_URL
  4. jje
    Did some searching on HelioNet, and found this orphaned yet recent topic http://www.helionet.org/index/index.php?sh...&hl=Redmine
  5. jje
    Although I know nothing about JSP... http://area51.heliohost.org/jsp/test.jsp
  6. jje
    How can I do this when the account isn't even in the database? ReN07's problem is related to the moment the submit button is clicked on the signup form.
  7. jje
    Weird. This support request is being escalated to our root admin. @djbob - siddhant's account is showing Active in the database, even though his site is showing queued. I tried 'unsuspending' him but there was not affect.
  8. jje
    Your main domain has been changed. Please give it 24 hours to resolve.
  9. jje
    @Siddhant - Your account is still in the database. When was your account created? Was it queued previously? If you resignup, your data will be lost.
  10. jje
    The reason is that normally, cPanel is accessed using non-standard ports: Port 2082 and Port 2095. However, your firewall appears to be blocking communications with Port 2082 and Port 2095, causing Google Chrome to return you an error. However, the link that I just gave you uses a standard port: Port 80. Firewalls don't block standard ports such as Port 80, meaning that you were able to use cPanel without failure. Glad I could help
  11. jje
    Hmm... you might be behind a firewall that is blocking access to your cPanel. Please could you try logging in at http://cpanel.turieu.heliohost.org/ .
  12. jje
    Login through our homepage
  13. jje
    lol Happy to help. I use Chrome too, and it is loading fine from my end. Did you install WP with Softaculous?
  14. jje
    I went to http://cinesthesia.co.cc/ and it worked fine?
  15. jje
    What username and database name are you using in wp-config.php ?
  16. jje
    HelioHost does not offer SSH due to security reasons - sorry.
  17. jje
    The signup script seems to be recognizing your IP address (or some other information) that is in it's block list. @djbob - After you solve this problem, could you let me know if the support admins could fix this problem?
  18. jje
    Glad your problem got solved.
  19. jje
    Your welcome! Glad your problem got solved
  20. jje
    Glad your problem got solved.
  21. jje
    You could create a new file named 'index.html', then Code Edit it and paste in this code: <html> <head><meta http-equiv="REFRESH" content="0;url=/wp"></head> <body></body> </html>
  22. jje
    Sorry for the wait, guys!! @Siddhant @timrabin Done.
  23. jje
    Cody went down yesterday for a few hours. Because Cody provides the name servers for Stevie and Johnny, they went down too. The issue should be resolved now. I am unsure of what error you are getting - could you post a screenshot?
  24. jje
    As the start of this week, there was a temporary failure with the signups for Johnny. Please resign up.
  25. jje
    'freakzone.tk' already appears to be working - please clear your cache.
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