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jje

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Everything posted by jje

  1. Please do not advertise or 'bump' topics. Your topic has only been online for ten minutes; you can't expect an instant reply. I know I am online at this point, but in the background I am busy with PMs and administrating forums. Please be patient. No, dedicated IPs cost $12 since our supplier charges us for every IP we buy.
  2. Due to a limitation on Dedicated IPs, we are selling them for $12 (one-off). Would you be willing to pay this amount?
  3. This support request is being escalated to our root admin.
  4. Your welcome! Please spare two minutes to take our quick survey. Look in the Sticky topic in the Customer Feedback forum.
  5. I have fixed your account and will PM you you're new password.
  6. This support request is being escalated to our root admin.
  7. This support request is being escalated to our root admin.
  8. @computerman - Your request has been escalated: http://www.helionet.org/index/index.php?showtopic=9534
  9. Read the wiki article: http://wiki.helionet.org/wiki/Moving_your_account Moving to Questions.
  10. @computerman - I have reset your password and PM'ed you a new one. @shyammurarka - Your account has been reinstated. If you still see the suspended page please clear your cache.
  11. Hmm.. Yes... Also, in the past, some users have reported that theit anti-viruse (I think it was Avast! or something like that) produced a virus warning saying their was an IFRAME in cPanel.
  12. Maybe it's a good idea to close signups for now then. @djbob
  13. There are 451 accounts in the queue at the moment and counting. @Geoff - Because of that modification you made to the signup, are signups now disabled for Johnny?
  14. Great script! Much easier than Photoshop!!
  15. The only explanation I can think of is that somebody else gained access to your account. Is there anybody who knows your password, or could intercept your Internet connection (LAN)?
  16. Just to clarify the situation: • The domain script changed your domain. • Your old domain is decode.heliohost.org • Your current main domain is decoded.cz.cc • From what I can tell, cPanel is not showing that change. This support request is being escalated to our root admin.
  17. Check the HelioHost Twitter feed before posting. Link is at the top of every page on HelioNet.
  18. This support request is being escalated to our root admin.
  19. Fixed now. In future, check the @HelioHost Twitter Feed before posting.
  20. Thanks, Geoff. If you are still seeing the queued page please clear your cache
  21. Yeah, maybe we could just keep the IFRAME since it works
  22. jje

    account queued

    This issue has already been identified: http://www.helionet.org/index/index.php?showtopic=9477 Closing...
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