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jje

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Posts posted by jje

    Whats The Average Uptime For Stevie ?

    in Questions

    Posted

    I'm thinking of making a monitoring site for all servers. I will make it whenever I have time.

     

    I presume you would need to run a cron job to monitor it regularily. However, the cron limit is two per day, so is there any other way of monitoring the servers? Because I'm an administrator, it is probably okay if I use a cron job for 5-10 minute monitoring using a small php script.

     

    It might also be a good idea to monitor server speed too, maybe a variety of pages like HTML and PHP load times...

     

    This'll be interesting to make...

    Whats The Average Uptime For Stevie ?

    in Questions

    Posted

    I'm thinking of making a monitoring site for all servers. I will make it whenever I have time.

     

    I presume you would need to run a cron job to monitor it regularily. However, the cron limit is two per day, so is there any other way of monitoring the servers? Because I'm an administrator, it is probably okay if I use a cron job for 5-10 minute monitoring using a small php script.

     

    It might also be a good idea to monitor server speed too, maybe a variety of pages like HTML and PHP load times...

     

    This'll be interesting to make...

    Signup Issues

    in Customer Service

    Posted

    Actually, you don't need to activate your account. This is done automatically by the HelioHost systems. ;)

     

    I can change the email for you if you like. Let me know what email you wish to change it to. Or, I could change it to the same as the HelioNet account for 'heliocopter' if you like?

     

    The reason you received a fail message on your second signup was because you used the same email. Our Terms of Service stated that strictly only one account can be created by one individual. When you used the same email, the signup script detected that you were attempting to own two accounts and failed. Multiple signups are also detected via IP addresses.

     

    I don't think underscores are permitted; where did you read that you could? I know that symbols are definitely not allowed, so underscores probably count as a symbol.

     

    You did post in the right section, thanks! :D

    [Solved] Stevie signups not working

    in Escalated Requests

    Posted

    We don't think you're lying; we believe you. Why do you think we think you're lying?

     

    We are aware of the situation, and trying to fix it for you.

     

    Here is a clarification on the situation:

    - The IP address associated with the account 'brentdur' matches yours, causing signup to fail.

    - The account with the domain 'notebookvault.co.cc' and username 'brentdur' is NOT associated with tastywolf, but it IS associated with tastwolf.

     

    I can escalate this to the root admin, and then he will add an exception (and allow you to signup). Would you like me to do this, or have you decided to move to a different host? :)

    Problem uploading .sql file on server

    in Questions

    Posted

    Actually, the database and the user is slightly different.

    $db = CPANELUSER_DBNAME

    $user = CPANELUSER_DBUSER

    $password = DBPASS

     

    Here is the others filled in:

    $host = 'localhost';

    $tmp-path = '/HOMEDIR/public_html/JOOMLADIR/tmp';

    $logs-path = '/HOMEDIR/public_html/JOOMLADIR/logs';

     

    Replace...

    CPANELUSER = yout cpanel username

    DBNAME = your database name

    DBUSER = your database username

    DBPASS = your database user password

    HOMEDIR = your home directory. If you don't know look in the sidebar on the left of the cPanel homepage.

    JOOMLADIR = the directory where you installed Joomla

    Problem uploading .sql file on server

    in Questions

    Posted

    Did you backup the database itself or just the tables inside?

     

    If you backed up the database itself, then you may need superuser privileges to perform the action.

     

    I suspect this is the problem, since:

    CREATE DATABASE `joomla1` DEFAULT CHARACTER SET utf8 COLLATE utf8_general_ci;

    requires superuser privledges.

     

    Try cl58's method, and if it doesn't work, post back and I'll escalate this. ;)

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