yashrs

You are welcome. Glad your problem got solved.

The architecture is x86_64.

I guess you have this in the second last line :- print("Content-type: image/png\n\n") It should be print("Content-type: image/png\n") Try it and see if that works out !

I was able to generate this thing here - http://yash.heliohost.org/cgi-bin/ChartDirector/lib/yash.py I guess you are using the Linux (i386/i686) platform. Use the Linux (x86_64) platform from here: http://download2.advsofteng.com/chartdir_python_linux_64.tar.gz

You can use this script to do that - http://www.heliohost.org/scripts/domain.php

Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Wpbrutebot-2 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

First of all, please don't bring up posts which are three years old. Anyway, this works:- #!/usr/bin/python print("Content-Type: text/html\n\n"); print("Hello"); http://yashrs.heliohost.org/cgi-bin/hello.py Also, your my_script.py file should be have permission 755.

Try changing the Data Source to "MySQL Database" instead of "Microsoft SQL Server" and tell if it works. Also, if you have not enabled remote MySQL access, you will have to do so. See here for more instructions for Remote MySQL: http://wiki.helionet.org/MySQL_Databases#Connecting_Remotely

Okay, I have reset your password and sent it to your registered email address.

That is because ns2.heliohost.org is down most of the time. I haven't seen it working for several months now. Anyway, your website should be fine with just one nameserver.

Okay, your account is now unsuspended.

Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Wpbrutebot-2 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Here are some reasons :-

Your account was suspended for the following reason: Malware. 1 file(s). Win.Adware.Mediafinder-15 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Okay, I have manually reset your password and sent it to your registered email.

Your account was suspended again for the same reason, so you were not able to access your FTP account. Please delete that file before you get suspended again.

You don't seem to have the nameservers configured properly. Please set your nameservers to ns1.heliohost.org and ns2.heliohost.org.

Okay, I have reset your password and sent it to your registered email id.

Yes, you can connect via Navicat. You will need to enable Remote Mysql for that. http://wiki.helionet.org/MySQL_Databases#Connecting_Remotely. For host you can use: stevie.heliohost.org/johnny.heliohost.org. You can also use your cPanel user/pass to connect.

Actually, you hadn't replied to Byron on the topic at http://www.helionet.org/index/topic/19694-cant-reset-password/. So no email was sent. Should I reset your password and send it to your registered email ?

Okay, I sent you a new password for your account on your registered email.

I sent you a new password for your account on your registered email.

@Edein, Should I reset your password too ?

@Jeazyee, I sent you a new password for your account on your registered email.