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Everything posted by HelioHost
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Hey, here is the text of the screenshot that was copied into my mail: Ready For Plesk? Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer. If you didn't receive an email please contact support or email support@heliohost.org for assistance. I see this message after logging in, but I didn?t received any mail about that. best regards, Christian > Am 12.02.2023 um 01:10 schrieb HelioHost Support : > > ? Hello Christian, I'm sorry, but I can't see the message you received after logging in because our support system doesn't forward us images, files, or attachments in emails. Could you please upload the image to an image-sharing site and share the link with us, or send it as text? This way we can assist you better. Thank you for your understanding and patience. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55023 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Username: axaultsystems, Server: Johnny, Main domain: lankafilings.com Dear heliohost, Yesterday I was lucky to get a free host from you. I want to change it's domain to smm.axault.com , my username is axaultsystems Existing domain, Lankafilings.com New domain, smm.axault.com Username, axaultsystems Regards Samiru
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Username: lsvcam, Server: Tommy, Main domain: lsvcam.heliohost.us Hi guys, Thanks for recovering the Servers within the last days. After logon, I get this message: I cannot remember any mail. It was might blocked by my provider? Mail: christian_wipperfuerth@t-online.de or christian_guenther@magenta.de User: lsvcam I am ready :-) best regards Christian
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Username: N/A, Server: N/A, Main Domain: N/A Hello, could you please give some examples of IP addresses from which linux VPS / Cloud servers are issued, I want to check for pings from Ukraine and choose the one with the lowest latency.
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It worked! Thank you! From: HelioHost Support Sent: Wednesday, February 8, 2023 8:37 PM To: sgorton@hotmail.com Subject: Re: [HH#194392] account Hello, sgorton. Thank you for your reply. Your previous invite was sent on 2022-11-24 and was good for 7 days. I just sent you another invite right now, so you can create a new account. Please check your email and let us know if you got it and managed to create your new account successfully. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54996 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
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Hi, My user name is sgorton1 I am not sure which server I was on. Thanks From: HelioHost Support Sent: Wednesday, February 8, 2023 7:36 PM To: sgorton@hotmail.com Subject: Re: [HH#194392] account I apologize, but I couldn't find any account registered to the email address sgorton@hotmail.com. To assist you better, could you please provide us with your username and the server on which your account is located? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54996 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
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Username: N/A, Server: N/A, Main Domain: N/A I tried to log in and was asked about PLESK but I did not get an email. Do I need to create a new account? sgorton@hotmail.com Sent from Mail for Windows
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Username: petret, Server: Tommy, Main domain: app64.heliohost.us Hello, Please help me to reactivate account.I used this account in this period to connect la database, for the future i will make connectivity and in interface.I tried from web interface but after a while? I? receive message to contact support. Thank you,Petre On Monday, January 9, 2023 at 04:34:40 PM GMT+2, HelioHost wrote: | | | | | Hey Petret, Your hosting plan at HelioHost has been discontinued for inactivity. In order to keep your website active you must log into your control panel at least once every 30 days. The last time you logged in was 2022-12-10. All visitors to your domain(s) will now see an inactive page instead of your original content. If you wish to continue using your hosting plan you can reactivate it by clicking the renew link below. Next, provide your email or username in the box and click renew to regain access to your website. While your control panel is inactive you will not be able to log in or reset your password. Once you have successfully reactivated your hosting plan you can prevent it from being flagged as inactive again by remembering to log in at least once every 30 days at https://heliohost.org/login/ | | | Renew Account | | | | | | | | | | | | | | | | ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe | |
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Thanks a lot On Tue, Feb 7, 2023 at 5:15 AM HelioHost Support wrote: > I tried for quite a while to fix our VPS tools that we use to create new > VPS, but it's going to take too much time and too much effort. Instead I'm > just creating your VPS by hand, and it's almost done. You'll get an email > about it shortly. Sorry for the delay. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54976 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: ebsug, Server: Johnny, Main domain: ebsug.heliohost.us Hello, thank you for activating my account. Please add the following domain to it gawaaka.com thank you. On Tue, Feb 7, 2023 at 3:07 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Ebsug, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability > to add or delete domains on your own. If you need a domain added just let > us know and we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >
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VPS number: 69, VPS ID: 386 Hello, What happened to my VPS? On Mon, Feb 6, 2023 at 2:53 AM HelioHost Support wrote: > Hey, > > Just wanted to let you know that normally we get new VPS built within 24 > hours, but we're running a little behind because we're having to rebuild a > few of our servers first. We haven't forgotten you, and we hope to have > your VPS done later today. We'll send you an email when it's ready. > > -HelioHost Support >
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Username: asjadirshad33, Server: Tommy, Main domain: thedigitali.in Hi i'm unable to login to my sever
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Username: N/A, Server: N/A, Main Domain: N/A Hi, I got the link to download my backup but it was not found (404 error) when I click the link. Can you assist. I am also wondering how I can get my site back online. Email is sgorton@hotmail.com User id is sgorton Thank you Steve Sent from Mail for Windows
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Username: scstv, Server: Tommy, Main domain: scs.heliohost.org Hi, I had a site scs.heliohost.org on tommy server of heliohost. But that is unavailable now. I have not recevied any email regarding transfer to Plesk. Can you please send the details instruction how can i transfer to Plesk? Thank you!
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Unfortunately it is not working. Are you able to give one test IP from your each subnet and I can make sure which subnet of yours is working. Or if it is not possible do you give a refund if we couldn't find working IP for my region after I purchase??Thanks?01.02.2023, 14:08, "HelioHost Support" <support@heliohost.org>:We own 16 different IPv4 subnets, and the?65.19.141.66 one is reserved for internal use, not for VPS. If you were to purchase a VPS right now the IP you would get is?64.71.153.11. Does that one work for you? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54926 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/ ?
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Username: nthanga7, Server: Tommy, Main domain: mkulima.tk Hi Heliost Team, Greetings. Kindly assist me in transferring my account to the new platform. My username is: Nthanga7 Thank you. Kind regards.
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Username: space4u22, Server: Tommy, Main domain: space4u22.heliohost.org Hi, I do not recall receiving an email to move from Tommy cpanel to plesk. Not sure if it matters as I ended up paying for hosting as I just use it for testing. User name when I used to log in to heliohost was this email space4u2@aol.com. I also use this email for ifast.net and domain created?pptest.byethost32.com?. If that will not mess anything up you can resend the email to? move to plesk. Thanks
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I'm getting them now, thank you for the help! On 2/1/23, HelioHost Support wrote: > I changed some forum settings. Are you receiving emails from the forum now? > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54917 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Username: N/A, Server: N/A, Main Domain: N/A Hello, I want to buy a VPS but due to the censorship in my country a lot of IPs are blocked here.That's why I need to know the IP/subnet that will be used to assign IP. I would really appreciateif you can provide your IP ranges that you use for VPSes.?Actually your domain's IP which is 65.19.141.66 is working fine in my region. If you can assign IPfrom that subnet it will be ok for me.?Thanks
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Sure. I'm not receiving emails from helio net, just like it did before. I'm getting emails from support@heliohost.org, and from the heliohost.org domain. I'm using gmail for my emails. On 1/31/23, HelioHost Support wrote: > What kind of e-mails? Are you talking about password reset or notification > e-mails sent from HelioNet (forum) to our (users) addresses? > > > > Or are you talking about e-mails that us (users) sent to > support@heliohost.org not being published on HelioNet (forum)? > > > > If its the latter, it happens from time to time but if its the former could > you provide more information about it (e.g. your mail provider)? > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54917 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Username: whdpradio, Server: Tommy, Main domain: whdpradio.cf I just wanted to inform you that emails from the forums aren't being sent again for whatever reason.
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Hey, thanks so much for helping me! It worked :) Kind regard, H?seyin Von: HelioHost Support Gesendet: Sonntag, 29. Januar 2023 08:31 An: uysakh@gmail.com Betreff: Re: [HH#541637] WG: HelioHost Tommy Invitation Your invite was sent to you nearly 4 months ago is why it's expired. They're only good for 7 days. I have sent a new invite to you. Let us know if you have any trouble recreating your account. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54893 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
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Username: N/A, Server: N/A, Main Domain: N/A Hello, I just tried to log in to my old heliohost account, it gives me a message like this when I go on ?log in?: ?Ready For Plesk? Your account is ready to transfer to Plesk. Please check your email?? However I cannot click the link in this email. It tells me it?s expired. How can I start using the service again? Kind regards, H?seyin Von: HelioHost Gesendet: Donnerstag, 10. November 2022 06:40 An: uysakh@gmail.com Betreff: HelioHost Tommy Invitation Hey Uysakh, Here is an invitation to try Plesk on the Tommy server. You're receiving this invite because you had a cPanel account with us, had a VPS account with us, you donated recently, or you signed up on the waiting list. If you're not interested in trying out our new Plesk server you can just ignore this email, and we'll send the invite to someone else instead. We can provide you a free domain.helioho.st type website with the creation of your account, but if you would like your website to be something such as domain.com we highly recommend clicking the Namecheap banner above. To host any domain with us just change the NS records to ns1.heliohost.org and ns2.heliohost.org. You can host as many different domains as you want on your one HelioHost account so you can always add it later. We're still setting up the new server so not all services are available yet, but will be eventually. For instance Java, Ruby on Rails, and the ability to add or remove domains on your own isn't implemented yet, but we're working on it. If you have questions about what is or is not available feel free to ask on the forums. If there is a feature that you need on Plesk for your website to function please let us know so we can prioritize the features that the most number of people need. Thanks. We're sure you'll love it here. Create Tommy Account ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe
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Username: jeanstonic, Server: Tommy, Main domain: jeanstonic.helioho.st Hello I have an error with the script. Previously it worked. error PHP Warning: file_get_contents( https://api.telegram.org/bot<removed>&parse_mode=html&disable_notification=0): Failed to open stream: Connection timed out in /home/ jeanstonic.helioho.st/src/lightbot/v2/Messenger.php on line 27 i.e. request doesn't work. At the same time, I'm able to perform it from my local machine. Are there some configuration updates on the host?
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Hi, Thank you for setting up the DKIM but I'm receiving the following SPF error message. Is this something that you need to fix? [SPF] keo.helioho.st does not allow your server 65.19.141.67 to use keo@keo.helioho.st Sender Policy Framework (SPF) is an email validation system designed to prevent email spam by detecting email spoofing, a common vulnerability, by verifying sender IP addresses. On 1/21/23 19:27, HelioHost Support wrote: > SPF, DKIM, and DMARC have been set up for the domain?keo.helioho.st. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54821 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > -- Frank MacLeon
