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Everything posted by HelioHost
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Username: shehabalsaidi, Server: Morty, Main domain: rentersmanagement.helioho.st Hello helioHost . I'm can't login to my account . And my host isn't working. Can you tell me why
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Username: rahuljainen, Server: Tommy, Main domain: rahul.heliohost.us Thanks for checking I only wanted one but Morty won?t let me sign for some reason On Sun, Aug 10, 2025 at 11:38?PM HelioHost wrote: > Hello, > > We noticed that you paid for a Morty account, and then a few minutes later > paid for a Tommy account too. Did you want an account on both servers or > only one account? Was there a problem with the Morty invitation? Let us > know how we can help. > > HelioHost Support > https://heliohost.org > https://helionet.org >
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[HH#228411] Re: Possible Terms of Service violation detected
HelioHost replied to HelioHost's topic in Email Support
Thanks a ton for this, I really appreciate this. Sure, I'll let the support team know in advance if anyone else from my household wants to open an account. Regards. On Sat, 9 Aug 2025 at 08:17, HelioHost Support wrote: > The pending suspension for horritz has been canceled as well. Thank you > for letting us know the situation. I have made an exception in our system > so you shouldn't get any more of these emails. If a third person in your > household wants to make an account let us know in advance of the account > being created. Thanks. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65258 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *Susmita* -
[HH#228411] Re: Possible Terms of Service violation detected
HelioHost replied to HelioHost's topic in Email Support
Hi, Thank you for that. My partner's username is horritz. Regards On Sat, 9 Aug 2025 at 07:43, HelioHost Support wrote: > I have canceled the pending suspension of the susmita account. What is the > username of your partner? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65258 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *Susmita* -
Username: susmita, Server: Johnny, Main domain: susmita.helioho.st Hi Team, Apologies for the inconvenience. After seeing the conditions in the gist, I got an idea of the reason for the violation. ? Multiple family members creating an account from the same internet connection. I have created an account for my partner using the same internet connection I used for creating my account. But both of our needs and uses are different, we come from a different domain, just like any other two persons would have required your hosting services separately. Only difference in terms of violation I perceive is creating the accounts from the same internet connection. Kindly allow us to keep both the accounts as it would have been for two different persons, I shall be obliged. Thanks & Regards On Sat, 9 Aug 2025 at 06:53, HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Susmita, > > We have noticed a new login to your account that may indicate a violation > our Terms of Service. If you didn't read our Terms during the creation of > your account you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet > connection. > ? Logging in from a school internet connection where another student also > has an account. > ? Logging in from a work internet connection where a coworker also has an > account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were > because people didn't read the first line in our Terms of Service and > created more than one account without getting permission in advance. This > applies to both our free Johnny accounts and donor Tommy accounts. If you'd > like to have more than one account you may do so by moving your accounts to > our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations > we don't have a huge budget to purchase an unlimited number of servers to > keep up with the demand for accounts. We turn away hundreds of people every > day who would love to have an account, but we can't host their website > because our servers are so full. We don't think it's fair for some people > to have more than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd > like to keep, or explain what the situation is. You can reply to this email > or click the Contact Support button below to let us know how we can help. > Please respond to this within the next 24 hours to avoid any downtime for > your website(s). Thanks. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > > -- *Susmita*
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Username: khaledmarei, Server: Tommy, Main domain: khaledmarei.helioho.st Please add this domain to my account User : khaledmarei Domain : atspass.me
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Thanks. I'll check it out. Jerry HelioHost Support wrote: > You're welcome. We understand that once people get their websites set up the way they want it they may not need to login to the control panel much anymore so it can be a little annoying to have to login every 30 days. Since we've had so many complaints about that we set up a new server named Morty that doesn't require monthly logins to keep your account active. If you're interested in moving over to the best server we have you can check out the options at https://heliohost.org/dashboard/move/ Let us know if you have any questions. > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65244 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >
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Username: khaled2005marei, Server: Tommy, Main domain: moodlna.helioho.st Overuse policy Overuse is not allowed This is a resource usage summary for your subscription. Disk space 1013.6 MB used of 1000 MB i tried to build my nextjs app and i got this error please help me
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Username: gaffoon, Server: Johnny, Main domain: gaffoon.helioho.st Copy that. (My daily activity uses FTP and not the Control Panel -- but I'm still here.) Thanks for the reminder. Jerry ----- Original message ----- From: HelioHost To: jerry@eml.cc Subject: Lack Of Activity Date: Wednesday, August 06, 2025 10:19 PM Lack Of Activity Hey Gaffoon, It's been a while since we've seen you. Are you still using your hosting account? The last time you logged in was 2025-07-10. In order to keep your website active you must log into your control panel at least once every 30 days. If you wish to continue using your hosting plan you will need to log in by clicking the link below. Next, provide your email and password in the box and click log in to access your dashboard. If you don't log in sometime in the next few days your website will be replaced with a inactive page. Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. We have recently released a new server named Morty that doesn't have the requirement to login every 30 days to keep your account active that you may be interested in. You can take a look at your upgrade options after logging in with the button below. https://heliohost.org/dashboard/move/ Regards, HelioHost Staff https://heliohost.org/ https://helionet.org/
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Username: N/A, Server: N/A, Main Domain: N/A Hello, Thank you for bringing this to my attention. I will notify those on abtmtr.link's private network that use of torrent software to download copyrighted material is disallowed. I have disabled the WireGuard client connections for now. Thanks, Theo @ abtmtr.link On Wed, Aug 6, 2025 at 1:29?PM HelioHost wrote: > Hello, > > Your VPS has been found to be violating copyright law, and has therefore > been powered off. Please reply to this email regarding your plans to > prevent this from happening again. > > HelioHost Support > https://heliohost.org > https:/helionet.org > > ---------- Forwarded message --------- > From: 'Copyright' via Abuse > Date: Wed, Aug 6, 2025 at 1:18?PM > Subject: WarnerMedia Notice of Claimed Infringement - Case ID > 10c3272e0904fa4d0804 > To: > > > > Hurricane Electric has received the notice below of alleged copyright > infringement that occurred on the IP address assigned to your company. > > Hurricane Electric respects the copyright rights of others and complies > with applicable intellectual property laws, including the Digital > Millennium Copyright Act of 1998. > > Hurricane Electric has not verified the validity of the claims in the > notice but is forwarding the notice to you so you may take any and all > appropriate action. > > Finally, you should note that you may also receive a communication > directly from the complainant as Hurricane Electric has also replied back > to the complainant and told it to contact you directly. > > Hurricane Electric > > > > > ---- Original Message Header ----- > > From p2p@copyright-notice.com Wed Aug 6 11:17:49 2025 > Return-Path: > Authentication-Results: mail.he.net; spf=pass (mail.he.net: domain of > copyright-notice.com designates 34.168.17.114 as permitted sender) > smtp.mailfrom=p2p@copyright-notice.com smtp.helo=notify.vobie.mobi; > arc=none smtp.remote-ip=34.168.17.114 > X-Arc-Results: none > X-SPF-Results: pass > Received-SPF: pass (mail.he.net: domain of copyright-notice.com designates > 34.168.17.114 as permitted sender) client-ip=34.168.17.114; > envelope-from=p2p@copyright-notice.com; helo=notify.vobie.mobi; > Received: from notify.vobie.mobi (notify.vobie.mobi [34.168.17.114]) by > he.net with ESMTPS > (TLS_AES_256_GCM_SHA384:TLSv1.3:Kx=any:Au=any:Enc=AESGCM(256):Mac=AEAD) > for ; Wed, 6 Aug 2025 11:17:49 -0700 > Received: from ec2-52-40-185-211.us-west-2.compute.amazonaws.com > ([52.40.185.211] helo=[127.0.0.1]) by notify.vobie.mobi with esmtpa > (Exim > 4.92) (envelope-from ) id > 1ujihw-0007oL-VT for > copyright@he.net; Thu, 07 Aug 2025 02:17:48 +0800 > Content-Type: multipart/mixed; > boundary="===============5830502297393190849==" > MIME-Version: 1.0 > From: Vobile Compliance > To: copyright@he.net > Subject: WarnerMedia Notice of Claimed Infringement - Case ID > 10c3272e0904fa4d0804 > Reply-To: p2p@copyright-notice.com > X-Originator: p2p@copyright-notice.com > Message-ID: 3b4d6e3e-dd8f-41d4-9dab-a7531a8d274e@copyright-notice.com> > X-Mail-From: p2p@copyright-notice.com > X-Message-ID: 3b4d6e3e-dd8f-41d4-9dab-a7531a8d274e@copyright-notice.com> > X-Notice-ID: 10c3272e0904fa4d0804 > Auto-Submitted: auto-generated > Date: Thu, 07 Aug 2025 02:17:48 +0800 > Received-SPF: pass (copyright-notice.com: 34.168.17.114 is authorized to > use 'p2p@copyright-notice.com' in 'mfrom' identity (mechanism > 'ip4:34.168.17.114' matched)) receiver=mail.he.net; identity=mailfrom; > envelope-from="p2p@copyright-notice.com"; helo=notify.vobie.mobi; > client-ip=34.168.17.114 > X-SPF-RESULT: pass > > > ---- Original Message Body ----- > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Dear Hurricane Electric > > I, the undersigned, CERTIFY UNDER PENALTY OF PERJURY that I am the owner > of, or an agent authorized to act on behalf of the owner of, certain > intellectual property rights, said owner being WarnerMedia LLC and/or its > affiliated companies, including Warner Bros Entertainment Inc., WarnerMedia > Direct LLC., The Cartoon Network, Inc., Cable News Network, Inc., Castle > Rock Entertainment, Cinema Plus, L.P., Clover Productions LLC, CNN > Productions, Inc., Courtroom Television Network LLC d/b/a truTV, DC Comics, > Hanna-Barbera Productions, Inc., HBO, HBO Czech Republic, HBO Downtown > Productions, HBO Enterprises, HBO Films, HBO Independent Productions, Inc., > HBO Ole Partners, HBO Pacific Partners v.o.f., HBO Singapore Private > Productions Ltd., Home Box Office, Inc., Latibaer ehf., New Line > Productions, Inc., Silver Screen Partners, Superstation, Inc., TBS > Productions, Inc., Time Life Films, TNT Originals, Inc., Turner > Broadcasting System, Inc., Turner Broadcasting System Europe Limited, > Turner Classic Movies, Inc., Turner Entertainment Co., Turner Entertainment > Networks, Inc., Turner Films, Inc., Turner Home Entertainment, Inc., Turner > Network Television, Inc., Turner Original Productions, Inc., Turner Program > Services, Inc., Turner Publishing, Inc. ("IP Owner"). > > I have a good faith belief that the materials identified in the addendum > attached hereto are not authorized by IP Owner, its agent, or the law, and > therefore infringe IP Owner's rights therein. Please act expeditiously to > remove and/or disable access to the material or items claimed to be > infringing. > > I swear, under penalty of perjury, that the information in this > notification is accurate. > > Please confirm that you have taken appropriate action in compliance with > this notice at your earliest convenience. Thank you for your prompt > attention to this matter and please advise should you have any questions or > require any additional information. > > This letter is not a complete statement of IP Owner?s rights in connection > with this matter and nothing contained herein constitutes an express or > implied waiver of any rights, remedies or defenses of IP Owner in > connection therewith, all of which are expressly reserved. > > What was located as infringing content: Rick and Morty > > Any further enquiries can be directed to p2p@copyright-notice.com Please > include this message with your enquiry to ensure a swift response. > > Respectfully, > > Ben Sodos > Vobile, Inc. on behalf of WarnerMedia > Address: 2880 Lakeside Drive, Suite 200 > Santa Clara, CA 95054, United States > Email: p2p@copyright-notice.com > 408.217.5026 > > > > > > 10c3272e0904fa4d0804 > Open > Normal > > > The Cartoon Network, Inc. > Vobile - Compliance > 2880 Lakeside Drive, Suite 200 > Santa Clara, CA 95054 > +1 (408) 492 1100 > p2p@copyright-notice.com > > > Hurricane Electric > copyright@he.net > > > 2025-08-06T18:17:36Z > 64.62.199.205 > 53528 > BitTorrent > > 1 > > > > 2025-08-06T18:17:36Z > Rick and Morty > > Rick.and.Morty.Season.07.UNCENSORED.1080p.HBOMAX.WEB-DL.DD5.1.X264.GUYUTE > 5923045881 > b720350297f91b7b8662d62482fff8b96aa028c1 > > > > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v2.0.22 (GNU/Linux) > > iQEcBAEBAgAGBQJok5xMAAoJEN5LM3Etqs/W2MMH/36J2ZV3dLyS+oygOn5iiyl/ > A8+w6mtVYq0LnQ53HMx7Q+GubFCmO4RLFHtkowKKKlT3DxPZNqrCtQqBagOC4sGP > 3mIFmdMXnMFx0+jSF+Zdp7Y7MLkRMl6bh5FG8rGTEDpnv6pppWqY0FHG+zK8XvdD > gZn0Si1XPcawqj8JmQnGyaYUigUQK4F2IGwOkSazFzgtRYHwEL9qKj4170t3W9g7 > cZLkMr/wUdAY9+iZxjUv18ADaigPwqvOWC93sEUDvsH6WVY1r7IfC9mGNl4PQecI > xKG8W7MUAnJ00fiKwZGf86YHqvffOjBAyh7Q3Mb/v5KhIBtHKHld4QN36omOKCA= > =FchD > -----END PGP SIGNATURE----- > >
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I don't want to install and host my own Postgres database. I was wondering if your managed Postgres database supported EF Core. No worries though. I will give it a try and see. Thanks. On Tue, Aug 5, 2025 at 9:27?PM HelioHost Support wrote: > Is the Linux server one of our VPS? https://heliohost.org/vps/ If so you > can just install PostgreSQL on the VPS as well. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65230 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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On a Linux server in a Docker container. On Tue, Aug 5, 2025 at 3:56?PM HelioHost Support wrote: > Where are you planning on running the .NET website? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65230 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A Hello - I was just wondering if your Postgres instances work with .NET using EF Core. I know that some Postgres database providers do not work with EF Core, so I thought I would check. Thanks.
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Username: khaled2005marei, Server: Tommy, Main domain: moodlna.helioho.st Hi I need your help in removing the current domain : support.atspass.me And add the domain: atspass.me
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Username: cyranicusmcneff, Server: Johnny, Main domain: cyranicusmcneff.helioho.st i want to reset my account
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The money back to my bank account. So i cant pay now. Ok you can block my account. I have second account and there is ok. pt., 1 sie 2025, 17:57 u?ytkownik HelioHost Support napisa?: > There are not transactions under your email address so we can't refund > anything right now. Perhaps they will arrive in a few days? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65188 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A Hello I donate 2$ but i seen error. 2$ charged from my bank account. Can You check it?
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Username: N/A, Server: N/A, Main Domain: N/A Second payment send and the same error Screens pt., 1 sie 2025, 11:34 u?ytkownik Bingo Bango Kids napisa?: > Hello > I donate 2$ but i seen error. 2$ charged from my bank account. Can You > check it? >
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Thank you. I would like to request a refund of one of my payments. pt., 1 sie 2025, 14:22 u?ytkownik HelioHost Support napisa?: > Thank you for the information. It appears you used a card directly on our > site with a third party payment processor... I'll pass this along to > someone who can investigate what happened to these transactions. In the > meantime, I've sent you a Tommy invite so you can get started while you > wait. If there's an issue with the payment that we need you to resolve, > we'll let you know. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65188 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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P24-A4W-C8M-A0H 01-08-2025 (11:13:40) odbiorcaPPRO Payment Services S.A pt., 1 sie 2025, 14:14 u?ytkownik Bingo Bango Kids napisa?: > Email: bingobangokids@gmail.com > > > > pt., 1 sie 2025, 14:11 u?ytkownik HelioHost Support > napisa?: > >> They're usually much longer than that. Are these the transaction IDs from >> Paypal itself (we can't use the ones from your bank)? Also, do you have the >> email address you used when donating? We should be able to find them that >> way >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65188 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
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Email: bingobangokids@gmail.com pt., 1 sie 2025, 14:11 u?ytkownik HelioHost Support napisa?: > They're usually much longer than that. Are these the transaction IDs from > Paypal itself (we can't use the ones from your bank)? Also, do you have the > email address you used when donating? We should be able to find them that > way > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65188 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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2 transactions: Odbiorca wp?aty: PPRO Payment Services S.A Kwota transakcji: 7,70 PLN Opis: 73JO52L PayPal HELIOHOST Opis: 73JOR5K PayPal HELIOHOST pt., 1 sie 2025, 13:55 u?ytkownik HelioHost Support napisa?: > What error did you receive? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65188 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A Second payment send and the same error Screens pt., 1 sie 2025, 11:34 u?ytkownik Bingo Bango Kids napisa?: > Hello > I donate 2$ but i seen error. 2$ charged from my bank account. Can You > check it? >
