HelioHost

Username: shehabalsaidi, Server: Morty, Main domain: rentersmanagement.helioho.st im need other domain to host my website while keep old one as API

Username: nothingness, Server: Tommy, Main domain: nothingness.uk Dear HelioHost Support Team, Thank you for reactivating my account and for the helpful reminder. I would like to clarify that I actively use my hosting environment on?tommy.heliohost.org?every day via?SFTP (SSH File Transfer Protocol). Although I may not log into the?web dashboard?regularly, I maintain consistent engagement with the server through FTP for uploading, editing, and managing my files. I understand the need to track account activity and appreciate your efforts to keep the platform running smoothly. Please feel free to verify server-side access logs if needed. Thanks again for your service and for the opportunity to keep building with HelioHost. ?Regards, Nothingness Hey Nothingness, I have great news, your account is now active again! In order to keep your account active, all you need to do is return to heliohost.org and login to your account at least once every 30 days. Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. We have recently released a new server named Morty that doesn't have the requirement to login every 30 days to keep your account active that you may be interested in. You can take a look at your upgrade options after logging in with the button below. Best regards, Vytautas Maksimavicius? Phone: +370 699 57 039 P.S. This message contains that may be privileged?or confidential.?You know what to do if it is not for You!? On Friday, June 13, 2025 at 01:42:45 PM PDT, HelioHost wrote: | | | | | Hey Nothingness, I have great news, your account is now active again! In order to keep your account active, all you need to do is return to heliohost.org and login to your account at least once every 30 days. Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. We have recently released a new server named Morty that doesn't have the requirement to login every 30 days to keep your account active that you may be interested in. You can take a look at your upgrade options after logging in with the button below. | | | Login Now | | | | | | | | | | | | | | | | ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe | |

Username: N/A, Server: N/A, Main Domain: N/A Puslapis allstone.lt 17:27 tapo nepasiekiamas.Pasiekiamumo informacija

Username: davidhinkley, Server: Tommy, Main domain: davidhinkley.helioho.st I don't have login credentials for that. I haven't been able to log into it since the subdomain was pointed to my vps. Please turn these irrelevant notifications off. On Fri, Jun 13, 2025 at 7:14?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Davidhinkley, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2025-05-16. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We have recently released a new server named Morty that doesn't have the > requirement to login every 30 days to keep your account active that you may > be interested in. You can take a look at your upgrade options after logging > in with the button below. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

Username: filmdizizle, Server: Johnny, Main domain: filmdizizle.helioho.st Hello, can you reset my account and delete all data, then add this domain https://filmdizizle.net/ to my account please my username filmdizizle Sent with [Proton Mail](https://proton.me/mail/home) secure email.

Username: esp32weather, Server: Tommy, Main domain: esp32weather.heliohost.us Please move me to Morty. Thank you. On Wed, Jun 11, 2025, 10:01?PM HelioHost wrote: > Hello esp32weather, > > We received your payment for a Morty account on June 8th, but the invite > was never sent to you because you used the same email address as on your > Tommy account. > > You are allowed to have 1 account on Tommy (as you have now) as well as an > account on Morty, but you would need to use a different email address for > each account. > > Please let us know if you want to create a 2nd account on Morty and which > email address we should send the Morty invite to. Or, if you only want to > have 1 account and move your existing account from Tommy to Morty, please > let us know, and we can move the account for you. > > Please let us know if you have any questions. > > Thanks, > > HelioHost > https://heliohost.org > https://helionet.org > > >

Username: gmpintus, Server: Tommy, Main domain: gmpintus.helioho.st Hi, I'm planning to host a language course on Mars VPS, I read the news about the new terms of use and I would like to know if it's ok to have videos on my course or goes against the rules. The site will have a payment system integrated too. Thanks --

The link you sent asks for a login, then takes me to Dashboard with no option to move to Morty that I can understand. Please send me the link to prepay Morty and move my account as you proposed. Thanks Marco On Sun, Jun 8, 2025 at 4:18?PM HelioHost Support wrote: > We don't have a card on file for you. PayPal probably has a card on file > for you, but we don't have access to just charge that without you taking > any action. You do have a VPS but the subscription can only bill you for > $21.60 every 6 months like you agreed when you signed up. If you go to > https://heliohost.org/dashboard/move/ and click the Morty prepay link you > can move your account yourself though. If you can't get that to work we > could send you a payment link, and then move you manually once the payment > goes through. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64666 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Thanks for the reply, unfortunately we are not expert enough to configure this. Is there a Helio Host support that can help us? Grazie, *FABRIZIO ZEZZA* *CEO | EasyConsulting.com - HotelNerds.it* EasyConsulting S.r.l. - Via Nicol? III n?4, 00165 Roma Mail: *fabrizio.zezza@easyconsulting.com * Tel. 06 88930450 - Cell. 338 7110679 Web: *EasyConsulting.com* - *Solutions.HotelNerds.it *-* HotelNerds.it * Il giorno mar 10 giu 2025 alle 19:21 HelioHost Support < support@heliohost.org> ha scritto: > It looks like you're using Ubuntu 22 so you can use the ufw command to > allow/block access to certain ports and IPs, etc. Here is a guide > https://www.digitalocean.com/community/tutorials/ufw-essentials-common-firewall-rules-and-commands > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64700 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

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Username: wk, Server: Johnny, Main domain: wk.helioho.st ??????????!??? ?????????http://vszegjmo.cn?"

VPS number: 10, VPS ID: 542 Hello everyone, we need to block UDP communications on our server, specifically on port 443. Is this possible? Can we do this ourselves, or will you handle it? This would help us force the use of QUIC and HTTP/1.1 or HTTP/2 in our application. Thank you, Fabrizio -- Grazie, FABRIZIO ZEZZA CEO | EasyConsulting.com - HotelNerds.it EasyConsulting S.r.l. - Via Nicol? III n?4, 00165 Roma E-mail: fabrizio.zezza@easyconsulting.com Tel. + 39 06 88930450 - Cell. +39 338 7110679 Web: EasyConsulting.com - Solutions.HotelNerds.it - HotelNerds.it

Nevermind, please ignore my last email. On Mon, Jun 9, 2025 at 1:37?PM Maahik Trivedi wrote: > It was just because the use for the website was for a different reason. > But, it is fine that the old account is closed. Also, my login still is not > working even after being unsuspended, is that normal? > > On Mon, Jun 9, 2025 at 1:14?PM HelioHost Support > wrote: > >> Keep in mind you can have up to 10 domains on a single account and up to >> 7000 MB of storage space on a single account, in case either of those are >> the reason you created a second account. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=64687 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >> > > -- > > --

It was just because the use for the website was for a different reason. But, it is fine that the old account is closed. Also, my login still is not working even after being unsuspended, is that normal? On Mon, Jun 9, 2025 at 1:14?PM HelioHost Support wrote: > Keep in mind you can have up to 10 domains on a single account and up to > 7000 MB of storage space on a single account, in case either of those are > the reason you created a second account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64687 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > --

Thanks! On Mon, Jun 9, 2025 at 12:01?PM HelioHost Support wrote: > The account mtowner has been unsuspended. It may take a few minutes to > work again. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64687 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > --

Username: mtowner, Server: Tommy, Main domain: mtowner.helioho.st Hi, I had not realized that there was a cap on how many accounts you could have for HelioHost. If possible, it would be really helpful if you would be able to unsuspend just the account associated with this email address. Sorry again! On Sun, Jun 8, 2025 at 12:01?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Mtowner, > > First of all, thank you for your recent donation! However, we have noticed > a new login to your account that may indicate a violation our Terms of > Service. If you didn't read our Terms during the creation of your account > you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet > connection. > ? Logging in from a school internet connection where another student also > has an account. > ? Logging in from a work internet connection where a coworker also has an > account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were > because people didn't read the first line in our Terms of Service and > created more than one account without getting permission in advance. This > applies to both our free Johnny accounts and donor Tommy accounts. If you'd > like to have more than one account you may do so by moving your accounts to > our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations > we don't have a huge budget to purchase an unlimited number of servers to > keep up with the demand for accounts. We turn away hundreds of people every > day who would love to have an account, but we can't host their website > because our servers are so full. We don't think it's fair for some people > to have more than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd > like to keep, or explain what the situation is. You can reply to this email > or click the Contact Support button below to let us know how we can help. > Please respond to this within the next 24 hours to avoid any downtime for > your website(s). Thanks. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > > --

Username: wapps, Server: Johnny, Main domain: wapps.helioho.st Dear Support, I am contacting you because I am desperate at this point.? I have a web project in development. It connects to a hosted database and a hosted email. At home I use WAMP and VS Code Terminal node server.js for testing. At home the project works: connects to the database and sends email. I opened a HelioHost, Johnny server account to test the project online, because Helio supports node.js, and is free. In my first attempt I got the connection to the database to work, but not the email. I reset the account to try to start again. Now the email works but not the database connection. When I open the website, https://wapps.helioho.st, using Chrome incognito browser, and try to I get the following errors: displayed on the page: Unexpected token '<', "<!DOCTYPE "... is not valid JSON; console: Failed to load resource: the server responded with a status of 404 (Not Found) users/login:1. I am not getting any log error messages. The node version I am using at home is 18.20.5 and on Helio 18.20.8.? The only changes I knowingly made between the first attempt and the reset was code affecting the email function (which is working now after the reset). I do have an .env file in the root directory, which I find is needed to make the email function work.? I eliminated it to try the database connection and got the same errors. I have double, tripled and quadruple checked the environmental variables I inputted into the Plesk Node.js page. . ? I work a lot with Grok AI to resolve issues.? This has us both stumped. I gave Grok the code for the following files:? login.html, server.js and .env (to verify the environmental variables). Grok?s responses:? 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solid black;}.r-vrz42v{line-height:28px;}.r-vvn4in{background-position:center;}.r-wy61xf{height:72px;}.r-x3cy2q{background-size:100% 100%;}.r-x572qd{background-color:rgba(247,249,249,1.00);}.r-xigjrr{-webkit-filter:blur(4px);filter:blur(4px);}.r-yc9v9c{width:22px;}.r-yfoy6g{background-color:rgba(21,32,43,1.00);}.r-yn5ncy{animation-fill-mode:both;}.r-yy2aun{font-size:26px;}.r-yyyyoo{fill:currentcolor;}.r-z7pwl0{max-width:700px;}.r-z80fyv{height:20px;}.r-zchlnj{right:0px;}.r-mwlqo0{position:absolute;visibility:hidden;top:0;width:50px;pointer-events:none}.r-mwlqo0.loaded{visibility:visible;top:50vh;width:50px}404 Not Found for /users/login: On HelioHost, a 404 error can also occur if the Node.js application hasn't been properly deployed, if the Apache server isn't routing requests to your Node.js app, or if there's an issue with the application setup in Plesk. Unexpected token '<', "<!DOCTYPE "... is not valid JSON: This error occurs because the client expects a JSON response from /users/login, but the server is returning an HTML page (likely a Plesk 404 error page or a default page). This happens when the Node.js app isn't handling the request, and Apache/Plesk serves a fallback HTML page. No Log Error Messages: The absence of log errors could mean that the Node.js app isn't even processing the request (e.g., Apache isn't forwarding requests to the app), or the logging middleware (morganMiddleware or logger) isn't capturing errors correctly.? I wondering if my service on Helio is functioning. PLEASE, ANY HELP WOULD BE MUCH APPRECIATED.? Otherwise I will try to reset and try again. Sincerely, Malcolm Galvin, wapps

You guys deserve a little support. Can you switch me today Morty plan and charge me for 12 months on the card that you have on file. Thank you On Sat, Jun 7, 2025, 8:52 PM HelioHost Support wrote: > Krydos may have some additional input for you as to why this happened, but > on our end your account shows a last login date of 2025-05-08. If you > logged in 2 days ago, it did not register. Did you continue to Plesk after > logging in? I renewed your account for you, it should start working again > in the next few minutes. Also, if you want to be exempt from the activity > requirement, you could switch to the Morty plan, which has a recurring > minimum monthly fee of $1 in place of the 30-day login activity requirement > (additional charges apply in the event of excessive resource use as well). > As long as it remains paid, it will never suspend for inactivity or high > load. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64666 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

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Username: wk, Server: Johnny, Main domain: wk.helioho.st ??????????!??? ?????????http://vszegjmo.cn?"

Username: mm1, Server: Tommy, Main domain: mm1.helioho.st Hi Krydos I logged in 2 days ago. Started from the email link, went to the login page, logged in and left. Whatever I upload to my page I do by FTP. I do not have many visitors but I pay for my site, am I missing something? Thanks Marco On Sat, Jun 7, 2025 at 11:28?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Mm1, > > Your hosting plan at HelioHost has been discontinued for inactivity. In > order to keep your website active you must log into your control panel at > least once every 30 days. The last time you logged in was 2025-05-08. All > visitors to your domain(s) will now see an inactive page instead of your > original content. > > If you wish to continue using your hosting plan you can reactivate it by > clicking the renew link below. Next, provide your email or username in the > box and click renew to regain access to your website. While your control > panel is inactive you will not be able to log in or reset your password. > > Once you have successfully reactivated your hosting plan you can prevent > it from being flagged as inactive again by remembering to log in at least > once every 30 days at https://heliohost.org/login/ > Renew Account > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

Username: nppd, Server: Tommy, Main domain: 2steps.gr.helioho.st Hey there, It's my choice to avoid your site! Please don't send me any emails again best nick On Fri, Jun 6, 2025 at 6:02?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Nppd, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2025-05-09. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We have recently released a new server named Morty that doesn't have the > requirement to login every 30 days to keep your account active that you may > be interested in. You can take a look at your upgrade options after logging > in with the button below. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

Hello, The sign-ups open at occasional intervals, but each time I try to sign up, I get this error message: That plan is already full for the day. Regards, Prahlad Yeri,Freelance Programmerhttps://prahladyeri.github.io On Tuesday, June 3, 2025 at 11:19:59 PM GMT+5:30, HelioHost Support wrote: No problem. If you haven't seen the news yet, free signups opened again about 6 hours ago, and will open again tonight at midnight UTC. That is about 6 hours from now. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=64605 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/

Hi HelioHost Support, I tried installing the Let's Encrypt SSL certificate for my domain pieterkeeve.co.za, but I?m getting this error: ?Could not issue a Let's Encrypt SSL/TLS certificate for pieterkeeve.co.za. The authorization token is not available at http://pieterkeeve.co.za/.well-known/acme-challenge/...? I?ve already: - Verified that my domain points to the correct HelioHost IP via DNSChecker - Uploaded a basic index.html to ensure site is live Could you please help me install the SSL manually or let me know what?s still blocking the validation? Thank you, Pieter Keeve On Wed, Jun 4, 2025 at 7:50?PM HelioHost Support wrote: > Here are the instructions for installing an SSL certificate. > https://wiki.helionet.org/SSL_Certificate_Problems If you've already > tried this and are receiving an error message please let us know the full > error message. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64633 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *Best regards,Pieter Keeve +27723784048https://abstractwarthog.art/ *

Dear HelioHost Support, I hope this message finds you well. I would like to request a free SSL certificate (Let's Encrypt) for my domain: Domain: pieterkeeve.co.za The domain is already pointed to your nameservers (ns1.heliohost.org and ns2.heliohost.org), and the site is active. However, it currently only loads via HTTP. I?d love for visitors to be able to access it securely over HTTPS. Please let me know if any further steps are needed from my side. Thank you for your generous hosting service and support. Warm regards, Pieter Keeve [pieterkeeve@gmail.com] On Wed, Jun 4, 2025 at 5:18?PM HelioHost Support wrote: > Domain added. it can take up to 2 hours to start working. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64633 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *Best regards,Pieter Keeve +27723784048https://abstractwarthog.art/ *