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Username: papasenpai, Server: Morty, Main domain: papasenpai.heliohost.us Hello, I just donated 0.00011483 BTC or $10.83 at the time of donation, for my Morty Server Account papasenpai. Here is the transaction id: 02da383ac202fcfc749f3f14fb2295c34a475b4902f7c50d62bd2f691b393236 Please let me know if you need addition information. Thanks, Troy ________________________________ From: HelioHost Sent: Saturday, April 26, 2025 2:22 PM To: [removed] Subject: Account Move Completed [HelioHost | Community powered free hosting for everyone.] [https://heliohost.org/images/mail/namecheap.png] [https://heliohost.org/images/mail/invitation.png]Hey Papasenpai, Your account has been moved to the new server! Keep in mind that your IPv4 address and IPv6 address have also changed. If you use our nameservers the DNS records have already been updated for you, but if you use external DNS, such as Cloudflare, you'll need to login to their system to update your DNS records yourself as listed below. A record = 65.19.154.94 AAAA record = 2001:470:1:1ee::3004 You may need to update other DNS records such as SPF, MX, DKIM as well since your account will be on a new IP. If you use remote database connections, FTP, SMTP, IMAP, and other services those values may need to be updated as well. Due to DNS caching, it could take up to 4 hours for your website to be fully moved to the new server. This means that if you make changes to your website, and your internet connection still has the old A record or AAAA record cached, you could continue seeing the old website without the new changes for up to 4 hours. As always, we recommend logging in to your account on our main heliohost.org website using the 'Login Now' button below. Logging in from any other URL could cause your account to be deactivated due to logins not being counted, or various error messages. If you log in from this recommended URL it will use the correct server. If you're having trouble logging in after the move, make sure you're logging in at heliohost.org, not some other URL. Please let us know if you notice any speed improvements, run into any issues, or have any questions. You can reply to this email, contact us on our forum at https://helionet.org/ or chat with us at https://heliohost.org/chat/ Login Now [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe @heliohost.org>+1-802-884-3546>@gmail.com>@heliohost.org>

Username: oott123, Server: Johnny, Main domain: oott123.helioho.st hi I have registered two account, just for my family members for education. If this is not allowed, please keep this account. Thanks. On 2025-04-26, at 2:48:03, HelioHost wrote: > HelioHost | Community powered free hosting for everyone. > Hey Oott123, > > We have noticed a new login to your account that may indicate a violation our Terms of Service. If you didn't read our Terms during the creation of your account you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet connection. > ? Logging in from a school internet connection where another student also has an account. > ? Logging in from a work internet connection where a coworker also has an account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were because people didn't read the first line in our Terms of Service and created more than one account without getting permission in advance. This applies to both our free Johnny accounts and donor Tommy accounts. If you'd like to have more than one account you may do so by moving your accounts to our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations we don't have a huge budget to purchase an unlimited number of servers to keep up with the demand for accounts. We turn away hundreds of people every day who would love to have an account, but we can't host their website because our servers are so full. We don't think it's fair for some people to have more than one account, while at the same time, so many other people aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd like to keep, or explain what the situation is. You can reply to this email or click the Contact Support button below to let us know how we can help. Please respond to this within the next 24 hours to avoid any downtime for your website(s). Thanks. > Contact Support > > Twitter > Facebook > Phone Number > Support Forum > Email > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe >

For now I prefer just a refund and will work it out later. On Thu, Apr 24, 2025 at 7:30?PM HelioHost Support wrote: > Yeah, Plesk can be a little overwhelming at first. There are a lot of > buttons and settings. If you let us know what you're trying to do we could > give you simple instructions, or even set it up for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64228 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I find it confusing,. On Thu, Apr 24, 2025 at 7:28?PM HelioHost Support wrote: > Are you saying the Plesk control panel options are too confusing, or some > other options? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64228 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

It is more simplified, maybe you could better organize your different options into more simplified sections. On Thu, Apr 24, 2025 at 7:23?PM HelioHost Support wrote: > Ok, I'll process the refund now. If you don't mind spending a few seconds > to let us know how this other host better suits your specific needs it > might help us provide better service to others in the future. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64228 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I am using different hosting that better suits specific needs. Thank you. On Thu, Apr 24, 2025, 9:18?PM HelioHost Support wrote: > Sure, we can give you a refund. Was there any problem with the account, or > what is the reason for needing a refund? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64228 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: jimk2089, Server: Morty, Main domain: appgarden.helioho.st I am requesting a refund of $5 for my heliohost account. Please send the refund to the debit card I used to pay for the account. Thank you. Jim

Yes please. Thank you! On Tue, Apr 22, 2025, 14:27 HelioHost Support wrote: > Would you like us to add the domain from darrindaugherty onto > your darrindoc account? You can have 10 domains on a single account for > free. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64210 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: darrindoc, Server: Tommy, Main domain: darrindoc.heliohost.us By that I mean skip the other one On Mon, Apr 21, 2025, 15:31 Darrin Daugherty wrote: > Whoopsie, the other one plz. > > On Mon, Apr 21, 2025, 15:02 HelioHost wrote: > >> [image: HelioHost | Community powered free hosting for everyone.] >> >> Hey Darrindoc, >> >> First of all, thank you for your recent donation! However, we have >> noticed a new login to your account that may indicate a violation our Terms >> of Service. If you didn't read our Terms during the creation of your >> account you may do so now by going to https://heliohost.org/terms/ >> >> Sometimes this can be triggered erroneously by one of the following: >> >> ? Multiple family members creating an account from the same internet >> connection. >> ? Logging in from a school internet connection where another student also >> has an account. >> ? Logging in from a work internet connection where a coworker also has an >> account. >> ? Maintaining an account for someone else. >> >> In the last year, 60% of the accounts we were forced to suspend were >> because people didn't read the first line in our Terms of Service and >> created more than one account without getting permission in advance. This >> applies to both our free Johnny accounts and donor Tommy accounts. If you'd >> like to have more than one account you may do so by moving your accounts to >> our Morty plan which does not have a limit. >> >> Since we're a small non-profit organization funded primarily by donations >> we don't have a huge budget to purchase an unlimited number of servers to >> keep up with the demand for accounts. We turn away hundreds of people every >> day who would love to have an account, but we can't host their website >> because our servers are so full. We don't think it's fair for some people >> to have more than one account, while at the same time, so many other people >> aren't able to have an account at all. >> >> If you did create more than one account, just let us know which one you'd >> like to keep, or explain what the situation is. You can reply to this email >> or click the Contact Support button below to let us know how we can help. >> Please respond to this within the next 24 hours to avoid any downtime for >> your website(s). Thanks. >> Contact Support >> >> [image: Twitter] [image: Facebook] >> [image: Phone Number] >> [image: Support Forum] [image: >> Email] >> ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe >> >> >

Username: darrindoc, Server: Tommy, Main domain: darrindoc.heliohost.us Whoopsie, the other one plz. On Mon, Apr 21, 2025, 15:02 HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Darrindoc, > > First of all, thank you for your recent donation! However, we have noticed > a new login to your account that may indicate a violation our Terms of > Service. If you didn't read our Terms during the creation of your account > you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet > connection. > ? Logging in from a school internet connection where another student also > has an account. > ? Logging in from a work internet connection where a coworker also has an > account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were > because people didn't read the first line in our Terms of Service and > created more than one account without getting permission in advance. This > applies to both our free Johnny accounts and donor Tommy accounts. If you'd > like to have more than one account you may do so by moving your accounts to > our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations > we don't have a huge budget to purchase an unlimited number of servers to > keep up with the demand for accounts. We turn away hundreds of people every > day who would love to have an account, but we can't host their website > because our servers are so full. We don't think it's fair for some people > to have more than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd > like to keep, or explain what the situation is. You can reply to this email > or click the Contact Support button below to let us know how we can help. > Please respond to this within the next 24 hours to avoid any downtime for > your website(s). Thanks. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

Username: N/A, Server: N/A, Main Domain: N/A Hi HelioHost team, I recently created an account and selected the Tommy server during signup. However, my control panel appears to be Plesk instead of cPanel. I?m hoping to build a Python-based application (using FastAPI), and I believe cPanel is required for the ?Setup Python App? feature to work. Is there any way I could fix this on my end, or would it be possible to switch my account over to the cPanel-based Tommy environment? My username is: saristizabal My domain is:?saristizabal.helioho.st Thanks so much for your time and help! Santiago

Hello, Sure. Below the information as a text. site (not assigned yet):dariotorregrossa.helioho.st database name=dariotorregrossa_test user=dariotorregrossa_admin Thanks Dario *----* *Dr-Ing. Dario Torregrossa* <removed> On Sat, 19 Apr 2025 at 19:00, HelioHost Support wrote: > Our support email does not accept pictures or attachments. Can you please > include the information as text, or upload the picture somewhere and send > us a link instead? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64186 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >@heliohost.org>@gmail.com>

Hello, here the information. In add the address that I got is: dariotorregrossa.helioho.st [image: image.png] Thanks Dario *----* *Dr-Ing. Dario Torregrossa* <removed> On Sat, 19 Apr 2025 at 17:48, HelioHost Support wrote: > What is the PostgreSQL database name and PostgreSQL database username? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64186 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >@heliohost.org>@gmail.com>

Username: dariotorregrossa, Server: Johnny, Main domain: dariotorregrossa.helioho.st Good morning, first of all thanks for the opportunity to test for free your service. I activated my account today because I would like to have a Postgres SQL database, to load data and read data (without a website). Is this possible? In case, can you instruct me how to do it? In particular, I think that my big difficulty is in identifying remote hosting address or configuring one. Thanks *----* *Dr-Ing. Dario Torregrossa* <removed>

tracking ID [HH#382836] No, I have only this account On Fri, Apr 18, 2025 at 8:20?PM HelioHost Support wrote: > Did you read the email we sent you yesterday asking if you have more than > 1 account? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64181 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

No, I have only this account. On Fri, Apr 18, 2025 at 8:20?PM HelioHost Support wrote: > Did you read the email we sent you yesterday asking if you have more than > 1 account? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64181 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: pavlik, Server: Tommy, Main domain: pavlik.helioho.st We need some additional information from you to confirm that this account will be used in compliance with our terms of service . Please review them one more time, and if you still believe that this account and its content doesn't violate our terms, open a support ticket on our forums or email us at support@heliohost.org to have your account reactivated. What can I do? -- Kindly regards, Paolo Furlani

I found the settings and I may not need that information now. On Fri, Apr 18, 2025 at 8:01?AM HelioHost Support wrote: > Your message (Re: HelioHost VPS130 Davidssh) has been assigned the > tracking ID [HH#259134]. One of our volunteer community members will reply > to your email as soon as possible. > > Please include the string [HH#259134] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64176 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: davidhinkley, Server: Tommy, Main domain: davidhinkley.helioho.st Can I have login info for phpMyAdmin? On Wed, Apr 16, 2025 at 1:25?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Davidssh, > > Please find details of the VPS below: > > Username: davidssh > Password: > IPv4: 64.62.199.198 > IPv6: 2001:470:1:1ee::130 > SSH Port: 22 > Memory: 2 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu24 > Domain: vps130.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

Username: mscotts1, Server: Tommy, Main domain: mscotts1.heliohost.org I?m still around Stay in touch. On Thu, Apr 17, 2025 at 06:47 MScottSr wrote: > > > Stay in touch. > > > On Thu, Apr 17, 2025 at 06:42 HelioHost wrote: > >> [image: HelioHost | Community powered free hosting for everyone.] >> >> Hey Mscotts1, >> >> It's been a while since we've seen you. Are you still using your hosting >> account? The last time you logged in was 2025-03-20. In order to keep your >> website active you must log into your control panel at least once every 30 >> days. >> >> If you wish to continue using your hosting plan you will need to log in >> by clicking the link below. Next, provide your email and password in the >> box and click log in to access your dashboard. If you don't log in sometime >> in the next few days your website will be replaced with a inactive page. >> >> Our apologies for requiring you to log in to your account to continue >> using it. We understand that once you get your website perfected there is >> little reason to view your control panel anymore, but if we didn't have a >> way of determing which accounts were abandoned our servers would quickly >> become even more overloaded than they already are. >> >> We have recently released a new server named Morty that doesn't have the >> requirement to login every 30 days to keep your account active that you may >> be interested in. You can take a look at your upgrade options after logging >> in with the button below. >> Login Now >> [image: Twitter] [image: Facebook] >> [image: Phone Number] >> [image: Support Forum] [image: >> Email] >> ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe >> >> >

Username: stoffel, Server: Tommy, Main domain: stoffel.helioho.st hello, hello, I have not created a 2nd account. Sometimes I am logged in via the network where I work. There are several people who work here who also have a heliohost account for private purposes. Hopefully you are sufficiently informed about this, if you have any questions please let me know. Verboven Christophe Van: "HelioHost" Aan: "verboven christophe" Verzonden: Woensdag 16 april 2025 21:57:09 Onderwerp: Suspicious Login Detected [ https://heliohost.org/partners/namecheap/ ] Hey Stoffel, First of all, thank you for your recent donation! However, we have noticed a new login to your account that may indicate a violation our Terms of Service. If you didn't read our Terms during the creation of your account you may do so now by going to https://heliohost.org/terms/ Sometimes this can be triggered erroneously by one of the following: ? Multiple family members creating an account from the same internet connection. ? Logging in from a school internet connection where another student also has an account. ? Logging in from a work internet connection where a coworker also has an account. ? Maintaining an account for someone else. In the last year, 60% of the accounts we were forced to suspend were because people didn't read the first line in our Terms of Service and created more than one account without getting permission in advance. This applies to both our free Johnny accounts and donor Tommy accounts. If you'd like to have more than one account you may do so by moving your accounts to our Morty plan which does not have a limit. Since we're a small non-profit organization funded primarily by donations we don't have a huge budget to purchase an unlimited number of servers to keep up with the demand for accounts. We turn away hundreds of people every day who would love to have an account, but we can't host their website because our servers are so full. We don't think it's fair for some people to have more than one account, while at the same time, so many other people aren't able to have an account at all. If you did create more than one account, just let us know which one you'd like to keep, or explain what the situation is. You can reply to this email or click the Contact Support button below to let us know how we can help. Please respond to this within the next 24 hours to avoid any downtime for your website(s). Thanks. [ https://helionet.org/index/forum/45-customer-service/?do=add | Contact Support ] [ https://twitter.com/heliohost/ | ] [ https://www.facebook.com/HelioHost.org/ | ] [ https://helionet.org/index/ | ] [ mailto:support@heliohost.org | ] ? 2005-2025 Helio Networks. All rights reserved. | [ https://heliohost.org/unsubscribe/?c=1161923164e6eb2edb957153575715d7 | Unsubscribe ]

The accounts I know of are Ismael78 and stoffel. They have also received the same email about suspicious logins. ________________________________

Username: ismael78, Server: Tommy, Main domain: ismael78.helioho.st Hello, I hereby confirm I do not have created multiple accounts and Ismael78 is the only account I have created on Heliohost. I do sometimes log on from work and because there are some other colleagues having an account on Heliohost I suppose that is the reason of the suspicious activity. Kind regards, Isma?l Op wo 16 apr 2025 om 21:57 schreef HelioHost : > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Ismael78, > > First of all, thank you for your recent donation! However, we have noticed > a new login to your account that may indicate a violation our Terms of > Service. If you didn't read our Terms during the creation of your account > you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet > connection. > ? Logging in from a school internet connection where another student also > has an account. > ? Logging in from a work internet connection where a coworker also has an > account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were > because people didn't read the first line in our Terms of Service and > created more than one account without getting permission in advance. This > applies to both our free Johnny accounts and donor Tommy accounts. If you'd > like to have more than one account you may do so by moving your accounts to > our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations > we don't have a huge budget to purchase an unlimited number of servers to > keep up with the demand for accounts. We turn away hundreds of people every > day who would love to have an account, but we can't host their website > because our servers are so full. We don't think it's fair for some people > to have more than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd > like to keep, or explain what the situation is. You can reply to this email > or click the Contact Support button below to let us know how we can help. > Please respond to this within the next 24 hours to avoid any downtime for > your website(s). Thanks. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

Hello, Thank you VERY much for telling me about Docker and that I can route traffic through my vpn. It's working perfectly, and I now have a really cool tool (Docker). I'm a self taught kinda person so I really appreciate drops of knowledge when I can get them, so overall I just wanted to say thank you and express my appreciation for everything. Best regards, Troy ________________________________

Username: joecrites, Server: Tommy, Main domain: pioneer.heliohost.us I had to move to another provider. I appreciate you guys, thanks for your service. You may delete my account at your convenience. Thanks, Joe Crites On Apr 16, 2025, at 5:34?PM, HelioHost wrote: ? [HelioHost | Community powered free hosting for everyone.] [https://heliohost.org/images/mail/namecheap.png] [https://heliohost.org/images/mail/calendar.png]Hey Joecrites, It's been a while since we've seen you. Are you still using your hosting account? The last time you logged in was 2025-03-19. In order to keep your website active you must log into your control panel at least once every 30 days. If you wish to continue using your hosting plan you will need to log in by clicking the link below. Next, provide your email and password in the box and click log in to access your dashboard. If you don't log in sometime in the next few days your website will be replaced with a inactive page. Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. We have recently released a new server named Morty that doesn't have the requirement to login every 30 days to keep your account active that you may be interested in. You can take a look at your upgrade options after logging in with the button below. Login Now [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] [Email] ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe