HelioHost

Username: pieterkeeve, Server: Tommy, Main domain: pieterkeeve.com Hi Heliohost Support I just Registered my new domain pieterkeeve.co.za on the domain registration website frikkadel.co.za It is already active. Can you please add it to my heliohost profile. Thank you -- *Best regards,Pieter Keeve +27723784048https://abstractwarthog.art/ *

Thank you, appreciate your efforts and awesome support? Regards, Prahlad Yeri,Freelance Programmerhttps://prahladyeri.github.io On Sunday, June 1, 2025 at 11:11:24 PM GMT+5:30, HelioHost Support wrote: We are doing some maintenance on the Johnny server right now, but we're almost done and signups should reopen later today or tomorrow. We'll make a news post when signups are available again. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=64605 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A Respected Sir/Madam, I am a little and struggling freelance coder from this Oriental city called Bangalore.I'm trying to sign up for this?Johnny?instance on HelioHost for practice and personal use, but it says registrations are presently closed. I was wondering when you're planning to resume registrations on this tier, or maybe you could create one for me as a special request? BTW please let me know if you need a Web App developed using CodeIgniter3 or Laravel, or even a Desktop App using .NET/C#, those are my specialties. Have a great day ahead. Regards, Prahlad Yeri,Freelance Programmerhttps://prahladyeri.github.io

Yes, the FTP is working fine now. Thanks. You guys are great! Jerry ----- Original message -----

Thanks for the info. Jerry HelioHost Support wrote: > There has been ongoing maintenance on Johnny that may be causing the performance issues. https://helionet.org/index/topic/64578-johnny-maintenance/ > > > > Some other suggestions: use johnny.heliohost.org as the server name instead. Also, if your client supports it, try using SFTP on port 1373. > > > > > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64602 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Username: gaffoon, Server: Johnny, Main domain: gaffoon.helioho.st Hello Mr. Support: For the last couple of days, the FTP server has been "freezing" after I enter my password. The PLESK file manager seems OK, as does the HTTP site. I use "gaffoon.helioho.st" as the FTP server name on Port 21. Jerry Martz jerry@eml.cc http://gaffoon.helioho.st/

Username: N/A, Server: N/A, Main Domain: N/A Hi, I am new. Just got a Johnny server. Under Hosting Settings I see SSH access is Forbidden. I was looking for SSH access to install npm and composer. Do I need to change to one of the other two servers? Thanks, wapps

thank you! On Wed, May 28, 2025 at 5:38?PM HelioHost Support wrote: > It looks like you set the NS records for statecollegeguitarlessons.site to > ns1.heliohost.us and ns2.heliohost.us. That is the wrong TLD. The correct > NS records are ns1.heliohost.org and ns2.heliohost.org > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63538 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Thank you for your help! I just want to know about *php* I see my other two websites have php as an option, but I don't see php for my new website mathslit.co.za Will it become available when my website is live? Or can you add it for me? Because *I want to base my new website on a php database.* On Thu, May 29, 2025 at 8:43?PM HelioHost Support wrote: > Hello! I have added that domain to your account for you. If your domain > registrar takes a few days to process the payment, it might be that your > nameserver settings don't take effect until the payment has cleared, but > your registrar will be able to confirm this for sure or not. In the > meantime, we have a Wiki page here which will explain how you can check > which nameservers are being used, so you could check your new website > settings every so often using these steps. Once the nameserver settings > are in effect, you will see that it's being pointed at the HelioHost > nameservers you entered: > https://wiki.helionet.org/Namecheap_DNS_Records#Wait_24_-_48_hours_for_DNS_Propagation > Please let us know if we can help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64585 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- *Best regards,Pieter Keeve +27723784048https://abstractwarthog.art/ *

Username: pieterkeeve, Server: Tommy, Main domain: pieterkeeve.com Hi Heliohost I just bought a new domain name: mathslit.co.za on a local domain registration website called *frikkadel.co.za * I just made a payment to them, so It will take a few days for them to process it. I also point the name servers on their website to your website: ns1.heliohost.org ns2.heliohost.org Can you *please add my new domain name: mathslit.co.za * to my profile. I got two domain names hosted on your site at the moment: pieterkeeve.com (not active) abstractwarthog.art (active) and now this new one: mathslit.co.za Please let me know when I can use it. Thank you -- *Best regards,Pieter Keeve +27723784048https://abstractwarthog.art/ *

I continue to get the error in Hestia, when attempt to add SSL / lets encrypt stuff to this domain: *Error: DNS record for statecollegeguitarlessons.site doesn't exist*i'm sure it's something i've misconfigured regarding the .*phtml thing* since the whatsonyourbrain.com domain is expired momentarily, i put those files at https://centrewebdesign.com/anniedebrowsa/public/index.php at least the .phtml isn't trying to download as it was before. but i continue to get that "Access Denied" error. According to the debugging (w/ chatgpt) earlier, i think we decided ht's not getting beyond nginx. i forget why. [image: image.png] On Wed, May 28, 2025 at 8:08?AM J Sabarese wrote: > hi there. > > it looks like i lost the statecollegeguitarlessons.com domain (due to > stablehost's negligence, but whatever. a battle for another day) > > meanwhile, i bought > > statecollegeguitarlessons.SITE for 0.98 haha > > but it seems to be taking longer than normal to propagate. just thought > i'd mention the heads-up. > > also, please extend my PROFUSE thanks to whomever attended to my issue > about the php open base dir restriction, and the PHTML files. > I'm still having issues with it. i dunno what the heck i'm doing wrong w/ > it. > > of course, the whatsonyourbrain.com domain is now expired, and i'm trying > to figure out how to rememdy that, and get back on track with this dumb > phtml thing and finish that once and for all. LOL > > :D > > Could you please help me / walk me through getting that > whatsonyourbrain.com ... it's expired. and i have brain damage and this > easy stuff is super confusing to me. > > and that > .site guitar lessons site. > > thank you! > Jeff Sabarese > 8144697631 > https://gofundme.com/jeffsabarese-braindamage > > > On Fri, Feb 7, 2025 at 12:27?PM HelioHost Support > wrote: > >> I created the DNS records for centrewebdesign.com, whatsonyourbrain.com, >> statecollegeguitarlessons.com, wordpresscenter.net, and neutility.life. >> Does it work now? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=63538 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

hi there. it looks like i lost the statecollegeguitarlessons.com domain (due to stablehost's negligence, but whatever. a battle for another day) meanwhile, i bought statecollegeguitarlessons.SITE for 0.98 haha but it seems to be taking longer than normal to propagate. just thought i'd mention the heads-up. also, please extend my PROFUSE thanks to whomever attended to my issue about the php open base dir restriction, and the PHTML files. I'm still having issues with it. i dunno what the heck i'm doing wrong w/ it. of course, the whatsonyourbrain.com domain is now expired, and i'm trying to figure out how to rememdy that, and get back on track with this dumb phtml thing and finish that once and for all. LOL :D Could you please help me / walk me through getting that whatsonyourbrain.com ... it's expired. and i have brain damage and this easy stuff is super confusing to me. and that .site guitar lessons site. thank you! Jeff Sabarese 8144697631 https://gofundme.com/jeffsabarese-braindamage On Fri, Feb 7, 2025 at 12:27?PM HelioHost Support wrote: > I created the DNS records for centrewebdesign.com, whatsonyourbrain.com, > statecollegeguitarlessons.com, wordpresscenter.net, and neutility.life. > Does it work now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63538 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: emmanuelfosso206, Server: Johnny, Main domain: larea.helioho.st Hello HelioHost Support, I recently deployed a Laravel application on my account, but I?m encountering a "500 Internal Server Error" when trying to access the site. I?ve checked the error logs, and I noticed several issues, including: - mod_fcgid: can't apply process slot for /var/www/cgi-bin/cgi_wrapper/cgi_wrapper - ModSecurity: Output filter: Response body too large - upstream timed out (110: Connection timed out) I believe the issue might be related to FCGI resource limits or ModSecurity restrictions on the server. Could you please let me know if there?s a way to increase the FCGI limits or disable ModSecurity for my domain, at least temporarily, so I can troubleshoot the application? ( Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.) Any help you could provide would be greatly appreciated. Best regards, emmanuelfosso206 https://kant.helioho.st/

Username: emmanuelfosso206, Server: Johnny, Main domain: larea.helioho.st I would like to have a new domain called Immopro.helioho.st, if possible. My username is emmanuelfosso206.

Alright. I just wanted to make sure that was taken care of first. Thanks! ________________________________

Username: fourteentrees, Server: Tommy, Main domain: fourteentrees.helioho.st Good morning! I have recently joined HelioHost yet again. I previously had an account I couldn't get access to, so I created a new account, and in an effort to avoid a conundrum with this account I'd like to put in a request to delete my original account. The account username is hwalker. The email should be hwalker@windev.cc (which is long dead; last being emailed in 2021), but it might be different, I can't remember. Willing to send proof of ownership in the form of the eml file I received for my invitation to Tommy. Not attaching it here, as the forums are public, and I'd optimally like to avoid any security ramifications that may result from me posting the email here. Thank you, Hayden Walker The information contained within this email is classed as WSL Restricted-I, meaning it is not to be shared outside the organization. This email is for the intended recipient only. If you are not the intended recipient, or you do not have correct clearance in place, and you are reading this message, you are to cease immediately and report a breach to ci-disclosure@windevsystems.us. Failure to do so will result in termination of your contract or employment and potentially further disciplinary action.

Username: emmanuelfosso205, Server: Tommy, Main domain: tassimoacademysite.helioho.st I would like to have a second domain called kant.helioho.st, if possible. My username is emmanuelfosso206.

VPS number: 117, VPS ID: 661 Hi, Has payment gone through it was placed on hold by bank, just had it manually released, was told emails stopped working ?. Regards ________________________________ From: HelioHost Sent: Monday, May 19, 2025 6:26:25 PM To: nh-786@hotmail.co.uk Cc: sales@gzmoperformance.co.uk Subject: HelioHost VPS Late Payment [HelioHost | Community powered free hosting for everyone.] [https://heliohost.org/images/mail/namecheap.png] [https://heliohost.org/images/mail/calendar.png] Hey Nazsky786, Your VPS payment of $27.00 USD is due. Please try to make a new payment within the next 24 hours. The renew VPS button below uses PayPal, but I know you've had trouble with them so here is a Stripe payment link as well. https://buy.stripe.com/eVa4gy5xT8gO31CcMN Let us know if you face any issues or have any questions regarding this. Renew VPS [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] [Email] ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe

Username: pokemonwawi, Server: Tommy, Main domain: pokemonwawi.helioho.st Dear Helio Support Team, I hope this message finds you well. It appears that a second account was accidentally created using the email address doomlayser@gmail.com . Please feel free to delete this duplicate account. I kindly request that you reactivate the original account associated with ter.horst@icloud.com , as it is important and should remain in use. Thank you for your assistance, and please let me know if you need any further information. Best regards, Eric Ter Horst

Username: alvarovotan, Server: Johnny, Main domain: alvarovotan.eu Hi, I tried to access my website today and noticed that my account has been suspended. It's just my personal portfolio site ? I'm a UX/UI designer ? so I'm not sure what happened. I?d really appreciate it if someone could help me understand the issue and assist with reactivating my account. This is the message I see when I try to access the site: *More Information Needed* We need some additional information from you to confirm that this account will be used in compliance with our terms of service. Please review them one more time, and if you still believe that this account and its content doesn't violate our terms, open a support ticket on our forums or email us at support@heliohost.org to have your account reactivated. Thanks in advance for your help! Best regards, My site: https://alvarovotan.eu/ my forum profile: https://helionet.org/index/profile/190952-alvaro00/

I'm a Cuban citizen, but residing in the United States. On Tue, May 20, 2025, 9:25?AM HelioHost Support wrote: > Unfortunately upon further review of your account, we now have reason to > believe you reside in Cuba. Due to US Federal Regulations, HelioHost is > unable to offer its services to users residing in Cuba at this time. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64487 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Good morning. I created only one account (adriannaranjor94), please check. I understand the terms and conditions. On Tue, May 20, 2025, 1:09?AM HelioHost Support wrote: > You were suspended for creating multiple accounts, which is against our > terms of service (https://wiki.helionet.org/hosting/terms). Which account > do you want to keep? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64487 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: mochiimaz, Server: Tommy, Main domain: mochiimaz.heliohost.us Dear HelioHost Support, I'm using HelioHost to host a MySQL database: - DB Host: tommy.heliohost.org - DB Name: mochiimaz_guanbadmintonapp - DB User: mochiimaz_mochiimaz I would like to access this database from an external Node.js backend hosted on Railway. Please allow remote MySQL access or whitelist Railway IP ranges. Thank you very much.

Username: adriannaranjor94, Server: Tommy, Main domain: travel.yourthings.me Hello, my account was suspended. What happened?

Hello, Thank you very much for your quick response! I would like to request the addition of one or two free HelioHost subdomains ending with *helioho.st *, if possible. The names I have in mind are: - *GeniusSphere.helioho.st * - *Smartify.helioho.st * Thanks again for your help, and I appreciate your time. Best regards, Emmanuelfosso205 Le lun. 19 mai 2025 ? 07:15, HelioHost Support a ?crit : > Users cannot yet add domains to their accounts. This is a feature that is > planned for the future however there is no timescale for when it may be > implemented. You can read more about the reason we cannot offer ETAs here: > https://wiki.helionet.org/ETA In the meantime, admins can add domains to > your account. In order to add a domain to your account, please let us know > the full domain name, including the top-level domain (TLD). If you're > using a free HelioHost domains, this means we need to know if you want the > domain to end with 'helioho.st' or 'heliohost.us'. If you've purchased a > custom domain you want to use, we need to know if it ends with .com, .net, > etc. You can read more about the details needed to add a domain on our Wiki > guidance page here: https://wiki.helionet.org/Addon_Domains > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64481 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >