HelioHost

Username: stephen7455, Server: Morty, Main domain: stephen7455.helioho.st Hi guys I would like to remove chodesh.info and that will give space for one. So would like to add orionconfederation.org kind regards Stephen Buckley stephen7455

kindly assign the domain On Wed, 27 Aug 2025 at 1:26?PM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > Dear team, > > please reset > > On Wed, 27 Aug 2025 at 3:12?AM, HelioHost Support > wrote: > >> Your message (Reset account) has been assigned the tracking ID >> [HH#721848]. One of our volunteer community members will reply to your >> email as soon as possible. >> >> Please include the string [HH#721848] in the subject of any future email >> regarding this case. You may do that by simply replying to this message. >> >> Please be aware that our system rejects binary attachments. If you are >> submitting a screenshot or attachment please post a link to the file >> instead of attaching it to the email. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65446 >> >> Thank you, >> HelioHost Support >> https://heliohost.org/ >> https://helionet.org/ >> >>

Dear team, please reset On Wed, 27 Aug 2025 at 3:12?AM, HelioHost Support wrote: > Your message (Reset account) has been assigned the tracking ID > [HH#721848]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#721848] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65446 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.st Dear Team Sorry for interruption, facing some issues again now i have changed something on script i need to reset account and please added back my domain without domain/public domain name - alonedeals.com Regards shubham

Username: zmzaxg, Server: Tommy, Main domain: zmzaxg.helioho.st To be honest, you should add and delete Domain name permissions to users as soon as possible, This will be more convenient; now I need to add the 1. nnya.top Domain name to the host, Also need to use www.nnya.top with the nnya.top Domain already bound to the host, thanks

domainname/public On Tue, 26 Aug 2025 at 10:37?PM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > change root /public > > On Tue, 26 Aug 2025 at 6:25?PM, HelioHost Support > wrote: > >> The domain alonedeals.com has been added to the account shubham5de. It >> may take up to 2 hours to start working. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65438 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

change root /public On Tue, 26 Aug 2025 at 6:25?PM, HelioHost Support wrote: > The domain alonedeals.com has been added to the account shubham5de. It > may take up to 2 hours to start working. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65438 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Now you can added my domain later i decided what should i do make primary or not On Tue, 26 Aug 2025 at 6:56?AM, HelioHost Support wrote: > Did you read what I said in the last email? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65438 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

ol please add domani On Tue, 26 Aug 2025 at 6:56?AM, HelioHost Support wrote: > Did you read what I said in the last email? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65438 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

make us primary domain On Tue, 26 Aug 2025 at 5:02?AM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > please readded the domain > > alonedeals.com > > On Tue, 26 Aug 2025 at 4:12?AM, HelioHost Support > wrote: > >> Your account has been reset, and you'll get another email in a bit with a >> link to continue the reset process. If I recall correctly, last time we did >> a reset you chose the free helioho.st subdomain instead of typing in >> your .com domain, and then immediately asked us to remove the free domain >> and make the .com your main domain. Rather than wasting a lot of our time >> you can just type in your .com directly if you don't need the free >> helioho.st subdomain at all. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65438 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

please readded the domain alonedeals.com On Tue, 26 Aug 2025 at 4:12?AM, HelioHost Support wrote: > Your account has been reset, and you'll get another email in a bit with a > link to continue the reset process. If I recall correctly, last time we did > a reset you chose the free helioho.st subdomain instead of typing in your > .com domain, and then immediately asked us to remove the free domain and > make the .com your main domain. Rather than wasting a lot of our time you > can just type in your .com directly if you don't need the free helioho.st > subdomain at all. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65438 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.st Dear Team, i have installed the laravel toolkit and faced some issue to deploy the app so please help to uninstall laravel or reset my account Thanks and regards shubham

Username: nilshansen, Server: Tommy, Main domain: knowledgebase.heliohost.us Hello support Would you be able to reset my account? Best regardsNils

Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.st Dear Team, please clear logs disk-quota showing full Regards shubham

Username: raonek, Server: Tommy, Main domain: erasitexnis.heliohost.org ???? Sat, 23 Aug 2025 17:34:45 +0000 HelioHost ??????: > Possible Terms of Service violation detected > > Hey Raonek, > > First of all, thank you for your recent donation! However, we > have noticed a new login to your account that may indicate a > violation our Terms of Service. If you didn't read our Terms > during the creation of your account you may do so now by going to > https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the > following: > > * Multiple family members creating an account from the same > internet connection. > * Logging in from a school internet connection where another > student also has an account. > * Logging in from a work internet connection where a coworker > also has an account. > * Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend > were because people didn't read the first line in our Terms of > Service and created more than one account without getting > permission in advance. This applies to both our free Johnny > accounts and donor Tommy accounts. If you'd like to have more > than one account you may do so by moving your accounts to our > Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by > donations we don't have a huge budget to purchase an unlimited > number of servers to keep up with the demand for accounts. We > turn away hundreds of people every day who would love to have an > account, but we can't host their website because our servers are > so full. We don't think it's fair for some people to have more > than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which > one you'd like to keep, or explain what the situation is. You can > reply to this email or click the Contact Support button below to > let us know how we can help. Please respond to this within the > next 24 hours to avoid any downtime for your website(s). Thanks. > > > https://helionet.org/index/forum/45-customer-service/?do=add > > Regards, > HelioHost Staff > > https://heliohost.org/ > https://helionet.org/ Hello. I don't have multiple accounts. Only one. Also, none of the following applies to me: ? Multiple family members creating an account from the same internet connection. ? Logging in from a school internet connection where another student also has an account. ? Logging in from a work internet connection where a coworker also has an account. ? Maintaining an account for someone else. The email that you sent me is probably a mistake.

please make main domain alonedeals.com On Sun, 24 Aug 2025 at 5:49?AM, HelioHost Support wrote: > Domain added. The domains (both the main and alonedeals.com) can take up > to 2 hours to work now that you've finished setting up the new account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65413 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

please add my domain also alonedeals.com On Sun, 24 Aug 2025 at 5:39?AM, HelioHost Support wrote: > You're the second or third person this has happened to after a reset > recently, so that's probably a bug on our side...we're looking into that > now. In the meantime, I've sent you a new invite. Once you register the new > account I'll add your $11.9342 balance back to your account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65413 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.st Dear team kindly reset or restore the account ragards shubham

Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.st Dear Team, please enable htaccess for use laravel script regards shubham

forget about it i am decided to switch upcoming months On Sat, 23 Aug 2025 at 9:04?PM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > how much cost for VPS? > > On Sat, 23 Aug 2025 at 8:59?PM, HelioHost Support > wrote: > >> SSH is not allowed on Plesk plans for security reasons. You'll need to >> switch to a VPS if you need SSH. The disk space was due to log files. I've >> removed them and recalculated the space, it dropped to 2.6MB used. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65407 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

how much cost for VPS? On Sat, 23 Aug 2025 at 8:59?PM, HelioHost Support wrote: > SSH is not allowed on Plesk plans for security reasons. You'll need to > switch to a VPS if you need SSH. The disk space was due to log files. I've > removed them and recalculated the space, it dropped to 2.6MB used. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65407 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

and why my disk usage is 49% reached i am not added anything and its going almost 49 On Sat, 23 Aug 2025 at 8:10?PM, Shubham Shobhit < shubhamshushobhit1@gmail.com> wrote: > yes thank you and i need ssh commands also please enable > > On Sat, 23 Aug 2025 at 8:08?PM, HelioHost Support > wrote: > >> Oh it's Laravel-based...yeah that's a known annoyance. I've changed it >> for you, but it will take up to 2 hours to take effect. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65407 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

yes thank you and i need ssh commands also please enable On Sat, 23 Aug 2025 at 8:08?PM, HelioHost Support wrote: > Oh it's Laravel-based...yeah that's a known annoyance. I've changed it for > you, but it will take up to 2 hours to take effect. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65407 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

please allow me to change the root directory if i need to change On Sat, 23 Aug 2025 at 8:00?PM, HelioHost Support wrote: > yes i am installing PHP is script and its asking for permissions for root > domainname/public kindly help to enable > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65407 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: shubham5de, Server: Morty, Main domain: shubham5de.helioho.st Dear Team, Please enable Required extension on my PHP 8.1+ cause i am using automated CMS and have required to install kindly enable i am not able to using from my dashboard also gave me permission to change Root domain directory **Enable required extensions**: - "bomath ctype json" - openss1" pdo *tokenizer mostring - "curl" xm1 gd, ? fileinfo , Zip username - shubham5de domain name - alonedeals.com Thanks and Regards shubham