Byron

The administrator is saying just to keep waiting. Sorry.

It was probably somebody abusing server resources.

Try adding this to your htaccess file: AddHandler python-program py AddType application/python py You may need to refresh on that file you were testing after you add that.

This support request is being escalated to our root admin.

Post your domain name and username.

I'm able to go to your site ok. Try refreshing.

I'm thinking that some of your 500 errors were just a coincidence of the problems we have been having over the last few days and nothing to do with your site. If you keep having the same problems let us know.

The administrator is saying to give it another few days. Sorry!

This support request is being escalated to our root admin.

What is your MAIN domain name and username?

Here lately most people have had to wait. Give it 2 or 3 days after you've created it to show up. If it still doesn't show let us know.

Moved to Customer Service I checked and your site is in the queue. Let us know if you can't access it after 48 hours.

You can't add the www as the domain name because www is a subdomain of your site and it gets added through the cpanel. You'll still be able to go to your site through www after you create the domain. Your addon domain should show up in the list in a few days if you corrctly added it.

Yes your account is in the queue. Please give it another 48 hours and post back if you can't access it then.

This support request is being escalated to our root admin.

Sorry you had a bad experience. Normally it's not like this. Crond went down for a few days without us realizing it and we got a backlog of new accounts. It should be straightened out soon. Let us know if you find a free host better than us.

What kind of files are you uploading; cgi/perl, php, html? Have you checked the Error Log at your cpanel?

Your account is still showing as being queued. Please bear with us while we work to correct this issue.

There's still hope. Signups should be up in a day or two.

We have a significant number of new accounts still in queue and yours is one of them. Please give it another 48 hours and post back if it still doesn't show. Sorry!

This is a system wide problem and the admin. is working with the cpanel folks trying to correct it. Give it a couple of more days.

I'm not seeing this domain in our database: onlyjeff.heliohost.org As soon as signups are backup you should be able to register with that same domain name and username.

This support request is being escalated to our root admin.

It maybe another 48 to 72 hours. We have a significant backlog of new accounts.

It maybe another 48 to 72 hours. We have a significant backlog of new accounts.