Most all user accounts are still down because of the recent DDoS attack. Hopefully they will start coming back online Monday. You can read about it in the News forum.
This support request is being escalated to our root admin.
Note for djbob.
Going to his sub-domain this way shows his blog:
http://thickmud.co.uk/visualempire/
Going this way shows a directory index page without the blog:
http://visualempire.thickmud.co.uk/
If you created your sub-domain correctly I should see a folder named virtualempire in this account thickmud.co.uk but I'm not.
http://thickmud.co.uk/virtualempire
Are you sure you set it up correctly?
I got in touch with my friend this morning and had him upload a couple of scripts to check Ming and Tidy. Both seem to be working ok. I guess Tidy is different for the new php cause it used to show as being enabled on the php info page just like it would show for Curl or another php feature. So as of now Imagick still isn't working.
This support request is being escalated to our root admin.
Note to djbob.
He registered on the 16th of April and he's still showing as being QUEUED.
Domain: slsquash.co.cc
Username: jeevan
My site isn't working yet but a friend of mine's site is up. According to his php info page only Ming is working. I also tried using Imagick on his site and it didn't work. Also Tidy isn't showing as being installed.
My friends site
http://sonny175.heliohost.org/info.php
Once my site is up I can tell you for sure about Ming and Tidy.
You should be able to login to your cpanel here:
http://www.heliohost.org:2082/frontend/x3/index.php
But your site probably won't be active until Monday.
Your account is still active however the server has been under a DDoS attack and nobody has been able to see thier sites. Follow what's going on in the News forum.
djbob is aware of the login problem and has contacted the cpanel folks, however you can change the extension of the login page from .php to .html and see the cpanel. Make sure to revert back to the php version when this issue is resolved though.
The only way to register is through the Sign Up page. Check your entries and try again. If you already have an account with us, you can't register another.