Molly

Hello, Domain name: libcont.heliohost.org User name: libcont I received an email from HelioHost today saying that my account will expire in seven days due to inactivity. During the past month I have logged on to cPanel virtually every day. I've uploaded files, downloaded files, and edited files as recently as yesterday. Please advise what I need to do to keep the account active. I should mention that I normally do not logout of the account. I turn the computer off at night leaving the browser open. The next morning, when I turn on the computer and open the browser, a HelioHost login screen opens and I re-login that way. Could this account for the appearance of inactivity? I'm running Linux/Ubuntu and Firefox. Thanks, Molly

That fixed it. Thank you!!! Molly libcont.heliohost.org

Hello, I've been receiving the 500 Internal Server Error message too. It's been constant since Sunday, not intermittent. Domain name: libcont.heliohost.org Username: libcont Here's what I've done: 1. I set up a new account with HelioHost about a month ago. 2. I set up a web site with the domain "libcont.heliohost.org" and it was working fine until I parked a new domain on 1/29. 3. Last week I acquired a new domain "librarycontentcollection.com" from godaddy. I set up the name servers with godaddy to ns1.heliohost.org and ns2.heliohost.org. 4. On Friday (1/29) afternoon, I parked the domain "librarycontentcollection.com" on my heliohost domain with no redirection. On Friday and Saturday, I received the message "HelioHost Account Queued..." for both accounts. Sunday and Monday I received a "500 Internal Error" message for both accounts. 5. On Tuesday (2/2), I removed the parked domain. but I'm still receiving the 500 Internal Error message on all pages of libcont.heliohost.org. Parking and then unparking the new domain were the only changes I've made. Everything worked fine before. Most of my pages are simple html, just a few php's. I checked it on a completely different service provider and still get the error message. What do I need to do to get this working? Thanks very much for your help! Molly

Hello, Domain name: libcont.heliohost.org Username: libcont Parked domain name: librarycontentcollection.com Here's what I've done: 1. I set up a new account with HelioHost about a month ago. 2. I set up a web site with the domain "libcont.heliohost.org" and it was working fine until I parked a new domain. 3. Last week I acquired a new domain "librarycontentcollection.com" from godaddy. I set up the name servers with godaddy to ns1.heliohost.org and ns2.heliohost.org. 4. On Friday (1/29) afternoon, I parked the domain "librarycontentcollection.com" on my heliohost domain with no redirection. On Friday and Saturday, I received the message "HelioHost Account Queued..." for both accounts. Sunday and today I'm receiving a "500 Internal Error" message for both accounts. What do I need to do to get this working? Thanks very much for your help! Molly