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Byron

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Everything posted by Byron

  1. Did you register with that domain or are you trying to park it at your cpanel?
  2. Check your spelling next time you post. We think the server skipped a restart last night so give it another 24 hours.
  3. You sould be able to find it tomorrow.
  4. This support request is being escalated to our root admin. Domain: zh-cn.heliohost.org Username: xiaoyao Registered: 2010-01-18
  5. Your username is: ajwad And you can login to your cpanel this way: http://ultraflux.co.cc/cpanel You can change your contact email address at your cpanel and your site should be visible tomorrow.
  6. No, but it your not using FrontPage Extensions it's a good idea to uninstall them at the cPanel. Just click the link that says "FrontPage Exensions" at your cpanel.
  7. This support request is being escalated to our root admin.
  8. Is this a Parked domain or an Addon domain?
  9. Is this your account also? zjboy.heliohost.org Your only allowed one account per person. You'd better decide which account you want or ALL of them will be deleted.
  10. It should be ok now, try refreshing.
  11. This support request is being escalated to our root admin.
  12. I'm seeing a 500 error now. He may need to uninstall Frontpage Extensions if his htaccess file was removed, which should be uninstalled anyway if he isn't using them.
  13. This support request is being escalated to our root admin.
  14. Domain: proxyatento.heliohost.org Username: jorgesc
  15. This support request is being escalated to our root admin. Domain: loutontheweb.heliohost.org Username: lout It's actually showing the Suspended page and he tried renewing his account several times and it kept coming back as Inactive. I tried from the admin. control panel to reset the login date but it still didn't help.
  16. Byron

    djbob is back

    I'm seeing your site ok. 123 got-it
  17. Lout start a new topic (in Customer Service) telling djbob what your problem is and I'll escalate it to him.
  18. This support request is being escalated to our root admin.
  19. You need to tell us what domain you registered with and your username. Then tell us what domain you wanted.
  20. This support request is being escalated to our root admin.
  21. vca77 start a new topic in this same forum (Customer Service) and post your domain name and your username and explain what happened to your addon domain and that you can't add it back and then I'll escalate it to the admin.
  22. Send yourself an email and check the headers. 65.19.143.2
  23. Are you still seeing videocaraudio.pl as an addon domain at your cpanel? I've reset your account as being active and as logging in today. If your site doesn't come back up within 24 hours post back.
  24. Byron

    website domain

    In most cases it only takes 24 hours.
  25. Isn't this your true domain? videocaraudio.heliohost.org Is videocaraudio.pl a parked domain or addon domain and when did you set it up at the cpanel?
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